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  • Posted: May 8, 2020
    Deadline: May 31, 2020
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  • Since 1979, we have helped people grappling with the toughest hardships survive - and then thrive. That’s the heart of our approach: We help communities turn crisis into opportunity. Throughout our history, Mercy Corps has demonstrated innovation, timeliness and the ability to adapt quickly to changing realities.
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    ICT Assistant

    Position Description

    Location Yola, Nigeria

    Position Status Full-time, Non-exempt, Regular

    Reference Number: ABV/OPS/2020/0023

    About Mercy Corps

    Mercy Corps is a leading global organization powered by the belief that a better world is possible.
    In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

    General Position Summary

    Maintain the current IT system in the Mercy Corps office and ensure the proper functioning of equipment and network to meet office needs and demands in coordination and synchronizing system with the IT Systems Administrator.

    Essential Job Responsibilities

    PROGRAM MANAGEMENT

    • Read and understand the Mercy corps IT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies.
    • Conduct staff training on computer basics and the use of MS Office applications and networking. Assist, as needed, with developing databases or other windows application needs for program and operational staff.
    • Responsible use and confidentiality of any information identified as sensitive.
    • Regularly update anti-virus programs and ensure the entire network and computers are virus-free.
    • Assist the IT Systems Administrator in establishing a clear, back-up policy for the Mercy Corps office and undertake the necessary steps for this activity including designing a schedule and materials list. Ensure back up and archives are made and stored as scheduled.
    • Under the guidance of the IT Systems Administrator, undertake the repairing and maintaining of LAN-s, internet systems and general IT maintenance and training– as per needs outlined by the Field Manager and Operations Officer.
    • Oversee repair of computers and IT equipment at a local level, when possible - facilitate and advise on best, safest and most economic solutions in consultation with the IT Systems Administrator.
    • Maintain an efficient Local Area Network for Mercy Corps office. Do not change the current design of configurations without written approval after analysis by the IT Systems Administrator and the Head of Office. Current designs are appropriate for the programmatic needs for the office and any additions or changes require prior approval and planning.
    • Identify equipment and accessories required for the smooth functioning of computers and IT equipment in Mercy Corps offices. Facilitate the purchase of items through the Procurement Department.
    • Maintain the Mercy Corps mail server and assign addresses as instructed by IT Systems Administrator.
    • Assist in administration functions as needed; assist logistics staff in inventorying and tracking IT assets.
    • Maintain proper documentation of all IT equipment including; system profiles, warranties and IT stock/accessories; Organize and maintain central filing system of satellite systems in MC office.
    • Assist in the identifying specification, relocation and assembly of any equipment including computers, printers, accessories and satellite systems in all offices, as required.
    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

    Security

    • Ensure compliance with security procedures and policies as determined by country leadership.
    • Proactively ensure that team members operate in a secure environment and are aware of policies.

    ORGANIZATIONAL LEARNING

    • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    • Mercy Corps team members are expected to support all efforts toward accountability, specifically
      to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    ·        Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    SAFEGUARDING:

    Mercy Corps has zero tolerance of every form of abuse and expects team members, operations and programs to do no harm to the people and communities with which we work or put anyone, especially vulnerable populations at risk of abuse or exploitation.

    Supervisory Responsibility

    None.

    Accountability

           Reports Directly To:    Senior Operations Officer,

           Works Directly With:   Coordinate with ICT Administrator

    Knowledge and Experience

    • A minimum of three years’ experience in the information technology system (IT).
    • A relevant university degree in computer sciences is desirable.
    • Experience in both hardware and software requirements in local area networking (LAN); experience in the configuration of an internal email system as per the local area networking (LAN).
    • Exclusive knowledge of internet, proxy, pop mail, and TCPIP settings, Linux and Windows applications.
    • Experience for upright maintenance of all internet account, Logins and account status.
    • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.
    • Ability to troubleshoot, plan and design low maintenance systems is a must.
    • Ability to troubleshoot and maintain both wireless and cable connections is required.
    • Must understand, follow and implement existing policies on IT equipment use and best practices.

    Success Factors

    • Conscientious with an excellent sense of judgment
    • Ability to work simultaneously on multiple tasks
    • Willingness and ability to work effectively with a wide variety of people
    • Ability to work as part of a team and coordinate with project personnel
    • Good spoken and written English
    • Computer literate and strong organizational skills.

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    Operations Coordinator

    Position Description

    Location Maiduguri, Borno State, Nigeria

    Position Status Full-time, Regular

    Reference Number: ABV/OPS/2020/0024

    Program / Department Summary

    The Operations department is committed to implementing and maintaining the highest standards of efficiency and integrity in the logistics, administration and procurement of goods and services for Nigeria program in Borno State. The overriding objective for all Mercy Corps procurement, logistics and Administration activities are the prompt and effective provision of procurement, logistical and administrative solutions as well materials and services to Mercy Corps’ beneficiary populations in compliance with Mercy Corps’ and donor policies, procedures, regulations and specifications.

    General Position Summary

    The Operations Coordinator is responsible to coordinate, supervise and ensure operations and internal control of Mercy Corps Nigeria in accordance with the latest policies and procedures. The Operations Coordinator will deputize the Operations manager and may be asked to act in the absence of the Operations Manager.

    The Operations Coordinator is instrumental in supporting program activities through his/her services. The Operations Coordinator will coordinate and ensure all administrative and logistics support functions for the Mercy Corps program in Borno state. The successful candidate is expected to travel 50% of his/her time to deep field offices and to program implementation sites to strengthen the skills of logistics and program support staff and ensure compliance with Mercy Corps systems.

    ESSENTIAL JOB FUNCTIONS:

    Strategy and Vision

    • Provide operational support, coordination, supervision and monitoring activities designed to meet program objectives;
    • Implement and enforce relevant Mercy Corps operations systems and policies for field offices in NE.
    • Contribute to the country strategic planning process and provide regular updates.
    • Coordinate effectively with Mercy Corps’ Procurement, Administration and Logistics team members to ensure that overall operations structure reflects the best practices

    Operations Management

    The Operations Coordinator will be responsible for the proper functioning of all administration and logistics functions and for the full and proper implementation of Mercy Corps systems, processes compliance and control with regard to the following:

    Administration Supervision

    • Ensure Admin. Systems are implemented as outlined in the Field Administration Manual.
    • Oversee appropriate file management for administration and logistics resources documents.
    • Oversee facility management, including housing and office leases; ensure that security standards are maintained at all premises.
    • Be responsible for any necessary expatriate work permits and travel/movement management.
    • Supervise Administrative Officer

    Logistics Supervision

    • Ensure warehouse procedures are followed as described in the Warehouse Policy and Procedures Guidelines.
    • Establish and maintain a pipeline of supplies, overseeing the logistical aspects of the operation; oversee commodity storage and movements as needed.
    • Supervise the fleet management team and ensure systems to track maintenance, fuel usage and vehicle scheduling.
    • Liaise with finance to ensure compliance and payment schedules; maintain service contracts.
    • Coordinate logistical (non-program) aspects of material aid projects and associated shipments; manage importation and customs clearance elements. Oversee equipment registration, licensing, etc.
    • Ensure the maintenance of inventory records of materials and materials flow and oversee the tracking of all non-expendable property, assets, and equipment
    • Maintain safe and secure facilities (offices, guesthouses, warehouses) by overseeing the responsibilities of hired security guards

    Other Responsibilities

    • Brief guards and drivers on any immediate security threats and provide training as necessary, facilitate any incident reporting requirements as required,
    • Ensure that Mercy Corps contracts and business transactions/relationships are transparent and in compliance with country law and Mercy Corps/donor policies;
    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

    Team Management

    • Work with Mercy Corps staff to ensure smooth introduction and operation of necessary systems, including travel to field offices in order to provide hands-on practical training to staff; 
    • Implement and enforce relevant Mercy Corps operations systems and policies for field offices in NE.
    • Facilitate operations aspects of program planning, and upcoming operations resources needs, especially procurements.
    • Assist teams in understanding their roles and responsibilities in terms of interaction with operations.
    • Work with finance compliance to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities.

    Security

    • Ensure compliance with security procedures and policies as determined by country leadership.
    • Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organizational Learning 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    SAFEGUARDING:

    Mercy Corps has zero tolerance of every form of abuse and expects team members, operations and programs to do no harm to the people and communities with which we work or put anyone, especially vulnerable populations at risk of abuse or exploitation.

    Supervisory Responsibility

    Operations Officer, Administrative Officer, Logistics Officer

    Accountability

    Reports Directly To: Operations Manager

    Works Directly With: Program and Finance teams.

    Knowledge and Experience

    • A Bachelor’s Degree in Supply Chain/logistics/operations Management discipline, business administration, public administration, commerce etc.,
    • Minimum of 3 years of relevant experience in operational coordination and support functions with an international non-governmental organization or in the private sector;
    • Experience in overseeing logistics operations and systems;
    • Demonstrated experience in setting up and managing complex administration and operational systems;
    • Minimum of 2 years of experience leading teams in humanitarian assistance and development field;
    • Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies;
    • Excellent negotiation, representation, skills and the ability to work comfortably with an ethnically diverse staff;
    • Excellent verbal and written communication, organizational, prioritization and computer skills in Microsoft Office applications are required;
    • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
    • Proven records of successful training and capacity building of staff;
    • Knowledge of Mercy Corps systems and procedures (particularly Mercy Corps procurement systems) is desirable;
    • Ability and willingness to travel to unstable areas of Borno state and operate comfortably in these areas.

    Success Factors

    • Ability to maintain high integrity in performing assigned responsibilities, excellent problem-solving skills, and ability to act as an intermediary between program and operations staff to ensure smooth process flow while maintaining a balance between program implementation and compliance with Mercy Corps and donor policies
    • Fast thinker and creative problem-solving.
    • Flexibility and creativity in planning.
    • Ability to take initiative, learn quickly and be accountable for results.
    • Ability to understand the larger picture while remaining focused on the details.
    • Awareness of and sensitivity to multi-cultural international development work.
    • Even temperament and a good sense of humour.
    • Ability to get along and familiarize with nuanced roles and personalities.
    • High-security awareness.

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    Project Communication Officer

    Position Description

    Location: Abuja, Nigeria (With an estimated 40% travel to other program locations)

    Position Status: Full-time, Field-based, and Regular.

    Reference Number: ABV/PRO/2020/0021 

    Program / Department Summary: 

    This is a five-year United States Agency for International Development (USAID)-funded Community Initiative to Promote Peace (CIPP). The CIPP program aims to strengthen conflict prevention, mediation and early warning by facilitating community-led analysis and action to prevent, manage, and mitigate conflict and violent extremism. The program will work in twenty-four (24) high-risk local government areas in Benue, Kaduna, Kano, Katsina, Kogi and Plateau states.

    General Position Summary 

    The Project Communications Officer will be responsible for raising awareness about CIPP-related activities among the government and the Nigerian public at large. S/he will be responsible for engaging counterpart organizations and also work with the affiliated Ministries and LGAs to implement CIPP project activities and record their outcomes and learnings. An important role of the Project Communications Officer is to produce press releases, and maintain a vibrant approach to developing communication outputs. The Project Communications Officer will report to the Program Manager. The position is based in Abuja and it requires up to (40 %) travel to Benue, Kaduna, Kano, Katsina, Kogi and Plateau states.

    Essential Job Responsibilitie

    • Develop and implement the project Communications strategy and activities related to project outreach;
    • As directed by the program leadership, provide quality control on all reports, publicity materials, and other documents generated from the program with particular emphasis on those for submission to USAID;
    • Collect content for weekly, monthly and quarterly status reports;
    • Lead on technical writing/editing activities on behalf of the project;
    • Draft weekly status reports for submission to USAID and other stakeholders;
    • Develop the Project Quarterly Newsletters for dissemination among stakeholders
    • Attend meetings with project partners on an ad hoc basis regarding communications, outreach, PR, and media-related issues, program deliverables and reports, and USAID branding and marking guidelines;
    • Assist with planning, logistics and attend project events as requested by the program manager, provide technical editing and formatting assistance with program deliverables and reports;
    • Utilize creative approaches to content development using graphic design to develop infographics and enhance reports
    • Work closely with the program team on tracking reports and deliverables as related to the monitoring and evaluation and program management plan;
    • Assist technical staff with public outreach/awareness campaigns;
    • Work with partner organizations to assist them in developing and implementing communications strategies;
    • Together with the M&E Team, the Senior Program Officers on Policy & Advocacy and Gender develop strategic and targeted content and work with project partner organizations to assist them in engaging in public advocacy/public relations campaigns to raise public awareness;
    • Develop daily content tracking mechanism for monitoring of state and federal level newspaper articles and other periodicals, including broadcast media for material substantively affecting the work of CIPP;
    • Show a willingness to perform other duties as assigned by the Program Manager.

    Supervisory Responsibility

    None

    Accountability 

    Reports Directly To: TBD

    Works Directly With: DCOP, Program Manager, Senior Program Officers, M&E Team, Program Officers, Finance and Operations and Security and safety teams. 

    Knowledge and Experience 

    • At least 3 years of relevant, professional experience in roles with increasing levels of responsibility required; Five+ years preferred; 
    • Bachelor’s Degree in journalism, communications, publishing or similar area required; Master’s Degree preferred;
    • Strong communication skills;
    • Creative & Innovative mind with a strong emphasis on visual graphic and content design skills
    • Proficient in Microsoft Office Suite, Adobe applications and good photography skills;
    • Working knowledge of USAID policies, rules and regulations preferred;
    • Project management experience a plus;
    • Team player, with excellent organizational, high emotional intelligence and people skills, time management, and communication skills in English, both written and oral. 

    Success Factors 

    The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Nigeria.  He/She will be an excellent communicator, a creative, writer, multi-tasker, and able to work in ambiguous situations. He/She will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures.  

    Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/STA to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.  Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

    Living Conditions / Environmental Conditions 

    The position is based in Abuja and it requires up to 40% travel to field offices.

    go to method of application »

    Infographics and Program Assistant

    Position Description

    Location: Abuja, Nigeria (With an estimated 40% travel to other program locations)

    Position Status: Full-time, Field-based, and Regular.

    Reference Number: ABV/PRO/2020/0020

    Program / Department Summary: 

    This is a five-year United States Agency for International Development (USAID)-funded Community Initiative to Promote Peace (CIPP). The CIPP program aims to strengthen conflict prevention, mediation and early warning by facilitating community-led analysis and action to prevent, manage, and mitigate conflict and violent extremism. The program will work in twenty-four (24) high-risk local government areas in Benue, Kaduna, Kano, Katsina, Kogi and Plateau states.

    General Position Summary:  The Infographic and Program Assistant will be responsible for developing quality and visually appealing communication materials through graphic design and photography. The successful candidate must possess excellent organizational skills and ability to work with people from diverse backgrounds and experience. The Infographic and Program Assistant will report to the Program Manager. The position is based in Abuja and it requires up to (40 %) travel to Benue, Kaduna, Kano, Katsina, Kogi and Plateau states

    Essential Job Responsibilities 

    • Develop infographics using supplied data to present core messages and organize complex information into visual representations;
    • Deliver creative infographic and technical solutions for print, electronic and animated presentations.
    • Deliver high quality photographs and videos, maps, charts, information graphics and branding to support project documents.
    • Communicate conceptual ideas and design decisions to project teams
    • Develop the visual design taking into consideration typography, iconography, layout and brand identity
    • Conceptualize and execute creative graphic design and layout for research and M&E materials and other printed and communication materials
    • Disseminate information for upcoming activities and events
    • Assist program officers to ensure program progress according to the developed schedule and work plan
    • Assist in the coordination of activities in CIPP implementing sites
    • Support in the process of beneficiary registration, community mobilization and sensitization
    • Assist in promoting community participation and inclusion so as to encourage community ownership over activities implemented
    • Adherence to all MC policies and procedures as outlined in policy and procedure manual;
    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in its country of operation;
    • Other duties as assigned

    Supervisory Responsibility

    None

    Accountability:

    Reports Directly to: Program Manager, CIPP

    Works Directly with: Program officers, finance and operations and Security and safety teams. 

    Knowledge and Experience 

    • Experienced Graduates of visual arts, graphic design, layout, document development and multimedia production with at least two years' relevant experience;
    • Ability to review documents, interpret information and synthesize information and present it in a creative manner;
    • Excellent skills in data visualization and experience in infographic designing
    • Ability to design using various design software packages
    • Proficient photography and editing skills, preferred
    • Working knowledge of USAID policies, rules and regulations preferred
    • Experience working with international development agencies is an asset

    ·        Team player, with excellent organizational, training design and delivery, time management, and communication skills in English, both written and oral. 

    Success Factors

      The ideal candidate will have a strong curiosity for understanding and working effectively within the complex cultural, political, security and social environment of Nigeria.  He/She will be an excellent infographics designer, communicator, multi-tasker, and able to work in ambiguous situations. He/She will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures.  

     Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/STA to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.  Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

    Living Conditions / Environmental Conditions:  The position is based in Abuja and it requires up to 40% travel to field offices.  

    go to method of application »

    Monitoring and Evaluation Intern

    Position Description Location: Abuja, Nigeria (With an estimated 40% travel to other program locations)
    Reference Number: ABV/PRO/2020/0019

    Program / Department Summary: 

    This is a five-year United States Agency for International Development (USAID)-funded Community Initiative to Promote Peace (CIPP). The CIPP program aims to strengthen conflict prevention, mediation and early warning by facilitating community-led analysis and action to prevent, manage, and mitigate conflict and violent extremism. The program will work in twenty-four (24) high-risk local government areas in Benue, Kaduna, Kano, Katsina, Kogi and Plateau states.

    Job Description

    The Intern will work closely with the CIPP MEL team to track the implementation of programme activities as part of monitoring and evaluation activities in Benue, Kaduna, Kano, Katsina, Kogi and Plateau states. The intern will support state-level data collection activities as well as programme reporting and documentation.

    Mercy Corps responsibilities

    For the duration of this internship assignment, the intern will receive a monthly stipend of N60,000 and health insurance.

    Interns Supervisor: M&E Manager

    Intern responsibilities

    • Support the M&E team in data collection, collation and database entry
    • Work closely with CIPP M&E officer for filing/archiving documentation both softcopies and hardcopies
    • Support the M&E team in data cleaning as requested
    • Support the Database Assistant to ensure the database is live and accessible to field offices
    • Monitor and report on activities of CIPP implementing Partners
    • Support in conducting spot checks and provide quality assurance on monitoring data
    • Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
    • Other duties that may be assigned.

     Qualifications and Requirements:

    • Bachelor degree/ HND in relevant field or equivalent experience is highly recommended
    • Minimum of 1-year experience in M&E (fieldwork, data collection, report writing etc.)
    • Experience in the use of Information technology for data collection with excellent computer skills, including experience with MS Excel
    • Proven ability to develop and maintain good relation with the local communities and project beneficiaries.
    • Demonstrated skills in planning, organizing and reporting
    • Prior experience working on development programmes
    • Ability to work under pressure
    • Strong interpersonal, intercultural and communication skills
    • Excellent oral and written skills and computer skills
    • Fluency in English and Hausa is required

     Working Conditions:

    • The intern will be expected to work 40 hours a week
    • The intern will be paid a monthly allowance of N60,000

    Mercy Corps interns and volunteers represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

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    Conflict Technical Advisor

    Position Description

    Location: Abuja, Nigeria (With an estimated 40% travel to other program locations)

    Position Status: Full-time, Field-based, and Regular.

    Reference Number: ABV/PRO/2020/0018

    Program / Department Summary: 

    This is a five-year United States Agency for International Development (USAID)-funded Community Initiative to Promote Peace (CIPP). The CIPP program aims to strengthen conflict prevention, mediation and early warning by facilitating community-led analysis and action to prevent, manage, and mitigate conflict and violent extremism. The program will work in twenty-four (24) high-risk local government areas in Benue, Kaduna, Kano, Katsina, Kogi and Plateau states.

    General Position Summary

    The CTA will provide senior leadership of the program’s technical components,  ensure the synthesis of technical approaches across the Six states; and will assume responsibility for leading all the technical training, peacebuilding events and translating program learning into tangible adjustments to intervention strategies. The CTA in collaboration with the communications team will disseminate these findings in research briefs, white papers, and reports

    ESSENTIAL JOB FUNCTIONS:

    Program Quality Oversight

    • Provide leadership and strategic vision to selected technical components of the CIPP program, including workplan development, conflict and stakeholder analysis, IBN/M training, partnership selection and management, and overall sector strategy.
    • In close partnership with the COP, provide direct management oversight to the CIPP Learning and Program Monitoring and Quality Technical Unit.
    • ]Best practices, standardization
    • Dissemination of lessons learned to internal and external stakeholders
    • unities to use data for learning and improvement, and to focus on learning lessons throughout the life of the program.Encourage systematic opport

    Technical Leadership

    Provide guidance to develop the strategic vision of technical components including conflict analysis, Do No Harm, mediation, and develop curricula and material for training/workshops in all of these areas.
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.

    PROGRAM IMPLEMENTATION

    • Assist with the socialization of the program with the Government of Nigeria stakeholders, ensuring necessary approvals and collaboration as required.
    • Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
    • Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
    • Document processes and achievements to ensure best practices are captured and disseminated. This will include the continual re-evaluation of program activities and information, with resulting activity adjustments in keeping with new insights.
    • Produce written reports on program activities, capturing the impacts of activities.
    • Facilitate the achievement of performance-based targets and outcomes and lead efforts to design effective, proactive, and iterative M&E systems following the program's logical framework and results chain measurement.
    • Create and follow effective stakeholder management plans, ensuring sound and proactive
    • communications with Mercy Corps Nigeria, partner organizations, Mercy Corps headquarters, USAID, Government of Nigeria authorities, and colleague agencies.
    • Conduct frequent field visits to all project sites - spend up to 40-50% of the time in the field.

    INFORMATION MANAGEMENT

    Document achievements/impact of innovative program components of the program.

    CAPACITY BUILDING AND MENTORING

    • In close partnership with the COP and DCOP create a work atmosphere conducive to professional growth and development of excellent personnel at all levels.
    • Implement, and ensure all staff are effectively using, the performance planning and management system, establishing performance expectations and regularly providing constructive feedback.
    • Promote accountability by conducting staff annual performance reviews with direct supervisees, and ensuring that supervisory staff do the same in a timely manner.
    • Contribute to country team-building efforts and ensure the integration of all team members into relevant decision-making processes
    • Provide conflict analysis, conflict sensitivity, and Do No Harm analysis training and technical assistance to USAID mission staff and USAID implementing partners.

    INTERNAL AND EXTERNAL COORDINATION

    • Active contributor and collaborator with regional and global counterparts to promote the use of best practices.
    • Strengthen linkages with other internal resources, including the LMS, Digital Library, Hub, and Connect, to enhance organizational learning where relevant to M&E.
    • Maintain close working relationships with counterparts in other relevant international NGOs, and local NGOs and associations in Nigeria. 

    Organizational Learning 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility

    None

    Accountability

    Reports Directly To: Chief of Party

    Works Directly With: CIPP Director of Finance and Administration, DCOP, CIPP Program Manager, CIPP MEL Manager, other CIPP staff, Country Director, Finance, and Operations teams. Coordinates with HQ Program Performance team and the Technical Support Unit.

    Knowledge and Experience

    • Bachelor’s degree in a relevant field such as social sciences, law or development studies.
    • At least 5 years of progressively responsible experience in international development with a preference for experience in senior program management/ direct supervision
    • Experience working in the conflict mitigation/preventing violent extremism sector in Africa
    • Conflict analysis, Do No Harm analysis, conflict sensitivity training, and Do No Harm training experience strongly preferred.
    • Proficiency in Microsoft Office programs, i.e., Excel, Word, PowerPoint, etc.
    • Experience of working on USAID programs preferred
    • Previous experience living and working in challenging or insecure environments preferred.
    • Nigeria/West Africa experience preferred.
    • Fluency in spoken and written English required.
    • Knowledge of local dialects is preferred.

    Success Factors

    A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem-solving. S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, be accountable for results, understand the larger picture while remaining focused on the details, problem solve, work within a complex and sensitive setting, and to follow laws and security protocols. The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and

    Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures and values at all times and in all in-country venues.

    Living Conditions / Environmental Conditions 

    The position is based in Abuja and it requires up to 40% travel to field offices.

    go to method of application »

    Procurement Assistant

    Position Description

    Location Yola, Nigeria

    Position Status Full-time, Exempt or Non-exempt, Regular

    Reference Number: ABV/PRO/2020/0022
    Program / Department Summary

    Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
    General Position Summary

    The Procurement Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the purchase of goods and services. The overriding objective for all Mercy Corps procurement activity is the prompt and effective provision of materials and services to Mercy Corps’ beneficiary populations in compliance with donor specifications. 

    Essential Job Responsibilities

    • Update contract tracking sheet on a weekly basis
    • Update On-going PR Master list with all assigned purchase requests and share with program team on a weekly basis
    • Printing Purchase Requests (PRs) in coordination with Senior Operations Officer; ensuring that PR is given to the originator for appropriate signatures
    • Has a full understanding of MC procurement policies and formats
    • Collects quotations and bids from the market for PR-s as assigned by the manager – as per Mercy Corps standards and formats;
    • Interact with vendors during the collection of quotations – explain Mercy Corps formats and ensure that vendors will use the provided forms.
    • Ensure fair competition and strictly adhere to MC procurement rules regarding vendor relations as described below:
    • Interact with vendors, in coordination with Operations Manager; coordinating with the Finance department to ensure payments are facilitated in a timely manner
    • Ensure goods are received in accordance with Mercy Corps standards.
    • Prepare the required documentation of supplies and transactions are completed to MC standards.
    • Update Completed PR Master list with all assigned PRs.
    • Preparing payments for all assigned procurements
    • File completed transactions as necessary
    • Assist the Operations Manager and office staff with procurement activities, as required;
    • Identify assets during the course of procurement and notify the Asset Controller on receipts of assets.
    • The Procurement Assistant will conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

    Other duties as assigned

    Security

    • Ensure compliance with security procedures and policies as determined by country leadership.
    • Proactively ensure that team members operate in a secure environment and are aware of policies.
    • Work closely with Mercy Corps Nigeria country team’s security focal point to develop and maintain systems that ensure the safety and security of the team in all aspects of its implementation process.

    Organizational Learning 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work.
    • Accountable for following Mercy Corps Field Procurement Manual, the MC Code of conduct regarding procurement activities and MC Conflict of Interest policy

    Supervisory Responsibility: None

    Reports Directly to: Senior Procurement Officer

    Knowledge and Experience

    • Conscientious with an excellent sense of judgment.
    • Ability to work simultaneously on multiple tasks.
    • Willingness and ability to work effectively with a wide variety of people.
    • Excellent interpersonal skills.
    • Ability to work as part of a team and coordinate with project personnel.
    • Good spoken and written English.
    • Computer literate and strong organizational skills.
    • Excellent oral and written English skills.

    Success Factors

    The ability to interact effectively with international and national personnel is required.  A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

    Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    LIVING CONDITIONS / ENVIRONMENTAL CONDITIONS

    The position is based in yola and will require travel to field offices in and around Mercy Corps Nigeria as and when required.  

    Method of Application

    Interested and qualified candidates are encouraged to submit their CV and Cover Letter in one document, addressing the position requirements to: ng-recruitment.nigeria@mercycorps.org on or before 31st May 2020

    NOTE

    • All applications must include the position title and Reference Number in the subject line
    • Please note that only short-listed candidates will be contacted for an interview
    • We are an equal opportunity organization so women are strongly encouraged to apply for this position
  • Send your application

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