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  • Posted: Jun 24, 2021
    Deadline: Jun 30, 2021
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    Inguest Global Partners Limited is a Professional Service Consulting Firm and one of the fastest growing in Nigeria emerging as the Africa’s foremost People Consulting Firm.
    Read more about this company

     

    Operations Officer

    Location: Yaba, Lagos

    Job Functions

    • Maintain 100% collections rate.
    • Manage repayment instruments (direct debit and cheque).
    • Manage disbursement on Gemini and Bank.
    • Manage posting on the banking application (Gemini).
    • Performs loan management functions such as loan creation, loan disbursement, liquidation etc.
    • Customer and loan document management.
    • To maintain designated accounting records for all receipts and payment within the company and ensure that vouchers are properly coded and keyed into the computer system on daily basis.
    • To assist in credit control which shall among others involve contacting client with due balance and providing reconciliation if need be.

    Experience, Qualification, and Required Skills

    • HND / B.Sc Degree from a reputable institution.
    • 3 - 5 years work experience.
    • Excellent communication skills (both written & oral).
    • Research Capability, Numeracy and Work Philosophy.
    • Good interpersonal skills.
    • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

    Salary
    N100,000 Monthly.

    go to method of application »

    Customer Service Representative

    Location: Yaba, Lagos

    Job Functions

    • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
    • Maintain documentation of customer inquiries and responses for future reference.
    • Direct or route customer calls to appropriate personnel for assistance.
    • Handle dissatisfied customers politely and professionally.
    • Track and follow up on all customer request promptly.
    • Maintain broad knowledge of all company products, services, and promotions.
    • Identify and implement new process plans to improve customer support service.
    • Manage a large volume of customer calls in a friendly and courteous manner.
    • Provide exceptional customer service.
    • Greet and address customers in a friendly and respectful way.

    Experience, Qualification, and Required Skills:

    • OND / HND qualification from a reputable institution.
    • 0 - 2 years work experience.
    • Excellent communication skills (both written & oral).
    • Good interpersonal skills.
    • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

    Salary
    N50,000 Monthly.

    go to method of application »

    Customer Service Representative (Hausa Speaking)

    Location: Oshodi, Lagos

    Job Functions

    • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
    • Maintain documentation of customer inquiries and responses for future reference.
    • Direct or route customer calls to appropriate personnel for assistance.
    • Handle dissatisfied customers politely and professionally.
    • Provide exceptional customer service.

    Experience, Qualification, and Required Skills

    • SSCE / OND, a degree from a reputable institution.
    • 1 year experience.
    • Excellent communication skills (both written & oral).
    • Good interpersonal skills.
    • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

    Salary

    • N25,000 - N37,000 monthly.

    go to method of application »

    Risk Officer

    Location: Yaba, Lagos

    Job Functions

    • Analyze and identify risk in portfolios.
    • Analyze credit data to determine the degree of risk involved in extending credit or lending money on every transaction.
    • Conduct research to monitor market trends.
    • Make adequate forecasts for product and policy development.
    • Communicate with management team on the execution of a risk management framework.

    Experience, Qualification, and Required Skills

    • HND / B.Sc degree from a reputable institution.
    • 3 - 5 years work experience.
    • Excellent communication skills (both written & oral).
    • Research Capability, Numeracy and Work Philosophy.
    • Good interpersonal skills.
    • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

    Salary
    N65,000 Monthly.

    Method of Application

    Interested and qualified applicants should send their updated CV to: jobs@igpl.com.ng using “the job title” as the subject of the mail.

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