Customer Service Representative (Hausa Speaking) at Inguest Global Partners Limited

Location: Oshodi, Lagos

Job Functions

• Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
• Maintain documentation of customer inquiries and responses for future reference.
• Direct or route customer calls to appropriate personnel for assistance.
• Handle dissatisfied customers politely and professionally.
• Provide exceptional customer service.

Experience, Qualification, and Required Skills

• SSCE / OND, a degree from a reputable institution.
• 1 year experience.
• Excellent communication skills (both written & oral).
• Good interpersonal skills.
• Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary

• N25,000 - N37,000 monthly.