Infytel Communications Ltd. is a leading information technology company that specializes in providing industry-focused solutions integrated with leading-edge ICT solutions to clients in the government, financial services, real estate, hospitality, and other sectors.
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Position Overview
- We are looking for a seasoned Full Stack Developer with strong expertise in Angular, Java, and PostgreSQL, combined with deep understanding of payment systems and banking protocols. The ideal candidate will help drive our technical initiatives in developing and maintaining secure, scalable banking solutions.
Key Responsibilities
Technical Development
- Design and develop robust full-stack applications using Angular for frontend and Java for backend services
- Architect and maintain PostgreSQL databases ensuring optimal performance and data integrity
- Implement and integrate various payment systems including card processing, SWIFT, and NIBSS
- Develop RESTful APIs and microservices architecture
- Ensure high availability and fault tolerance in all developed systems
- Implement security best practices and compliance requirements for financial systems
Banking Domain
- Integrate with core banking systems and payment gateways
- Implement financial transaction processing flows
- Ensure compliance with banking regulations and security standards
- Design and implement reconciliation systems
- Handle real-time payment processing and settlement systems
Team Collaboration
- Mentor junior developers and conduct code reviews
- Collaborate with cross-functional teams including product, QA, and operations
- Participate in technical design discussions and architecture planning
- Document technical specifications and maintain system documentation
Required Qualifications
Technical Skills
- 6-8 years of experience in full-stack development
- Strong proficiency in Angular (2+) and TypeScript
- Expert-level Java development skills
- Extensive experience with PostgreSQL and database optimization
- Experience with Spring Framework, Spring Boot, and JPA/Hibernate
- Proficiency in RESTful API design and implementation
- Strong understanding of microservices architecture
Domain Knowledge
- Demonstrated experience with payment systems (Card processing, SWIFT, NIBSS)
- Understanding of banking protocols and financial message formats
- Knowledge of banking security standards and compliance requirements
- Experience with real-time transaction processing systems
- Familiarity with Nigerian payment ecosystem and regulations
Additional Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field
- Strong problem-solving and analytical skills
- Excellent communication and collaboration abilities
- Experience with Agile development methodologies
- Knowledge of DevOps practices and tools
Preferred Qualifications
- Experience with cloud platforms (AWS/Azure/GCP)
- Knowledge of message queuing systems (Kafka, RabbitMQ)
- Certifications in relevant technologies or banking domains
- Experience with mobile money or digital wallet systems
- Understanding of ISO 20022 standards
What We Offer
- Opportunity to work on cutting-edge financial technology solutions
- Competitive salary and benefits package
- Professional development opportunities
- Collaborative and innovative work environment
- Impact on Nigeria’s financial technology landscape
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Job Purpose:
- The Senior Executive Assistant is responsible for providing high-level administrative support to the MD. This role involves managing schedules, coordinating communications, and assisting with various projects to enhance operational efficiency and ensure effective management of executive tasks. Must be technically sound, must understand basic ICT solutions and must have experience with ICT solutions.
Key Responsibilities:
Executive Support:
- Provide comprehensive administrative support to MD, especially understanding the MD’s clients and partners
- Prepare and edit correspondence, reports, business proposals, SLAs and presentations for executive meetings and communications.
- Act as a liaison between Managing Director and Clients/Partners, ensuring effective communication and relationship management.
Scheduling and Coordination:
- Manage complex calendars, scheduling meetings, and appointments while prioritizing conflicts and deadlines.
- Coordinate logistics for meetings, events, and conferences, including venue selection, catering, and travel arrangements.
- Prepare meeting agendas and materials, and take minutes to ensure accurate records of discussions and action items.
Project Management:
- Assist in the planning and execution of special projects, ensuring timely completion and alignment with organizational goals.
- Conduct research and gather information to support executive decision-making and project planning.
- Track project progress and report on milestones, deadlines, and deliverables.
Information Management:
- Maintain organized filing systems, both electronic and physical, for easy access to documents and information.
- Handle sensitive and confidential information with discretion and professionalism.
- Manage and prioritize incoming correspondence, ensuring timely responses and follow-up.
Collaboration and Communication:
- Work closely with other team members of the MD’s office (Personal assistant, CRO, CRM and administrative staff) to streamline processes and improve overall efficiency.
- Foster a positive work environment and maintain effective working relationships with colleagues and stakeholders.
- Represent the executive in meetings and communications as needed, projecting a professional image of the organization.
Continuous Improvement:
- Identify opportunities for process improvements and implement best practices for administrative functions.
- Stay updated on industry trends and tools that enhance administrative effectiveness.
Key Performance Indicators (KPIs):
- Timeliness and accuracy of executive support tasks.
- Quality and professionalism of written communications and reports.
- Feedback from executives and stakeholders on the effectiveness of support provided.
- Successful management of projects and initiatives.
Skills & Qualifications:
Education:
- Bachelor’s degree in Business Administration, Communications, or a related field. Relevant certifications (e.g., Certified Administrative Professional) are a plus.
Experience:
- Proven experience as an executive assistant or in a similar role supporting senior executives.
- Strong background in project management, ICT Solutions, handling IT product presentation and administrative functions.
Skills:
- Excellent organizational and multitasking abilities.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software tools.
- Ability to handle confidential information with integrity and professionalism.
Preferred:
- Experience in IT solutions and knowledge of ICT solutions practices and procedures.
- Familiarity with office management software and collaboration tools (e.g., CRM, Slack, Trello).
Work Environment:
- Office-based with potential for remote work.
- May require occasional travel for meetings or events.
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Job Purpose:
- The Cloud and Automation Manager is responsible for overseeing the organization’s cloud infrastructure and automation initiatives. This role involves managing cloud services, implementing automation solutions, and ensuring that cloud operations are efficient, secure, and aligned with business objectives.
Key Responsibilities:
Cloud Strategy Development:
- Develop and implement a comprehensive cloud strategy that aligns with the organization’s goals and objectives.
- Evaluate and recommend cloud service providers, technologies, and architectures to optimize cloud resources.
- Create and maintain cloud governance policies and standards to ensure compliance and security.
Cloud Infrastructure Management:
- Oversee the deployment, management, and optimization of cloud environments (e.g., AWS, Azure, Google Cloud).
- Ensure high availability, performance, and scalability of cloud applications and services.
- Monitor cloud resource usage and costs, implementing cost optimization strategies as needed.
Automation Solutions:
- Design and implement automation solutions for cloud operations, including provisioning, deployment, and monitoring.
- Collaborate with development and operations teams to integrate automation into the software development lifecycle (SDLC).
- Evaluate and implement tools and frameworks for infrastructure as code (IaC) and continuous integration/continuous deployment (CI/CD).
Security and Compliance:
- Ensure that cloud environments adhere to security best practices and compliance requirements.
- Implement security measures, including access controls, encryption, and monitoring, to protect cloud resources.
- Conduct regular security assessments and audits of cloud environments.
Team Leadership and Development:
- Lead and mentor a team of cloud engineers and automation specialists, fostering a culture of collaboration and continuous improvement.
- Provide training and resources to team members on cloud technologies and automation best practices.
- Conduct performance evaluations and develop individual development plans for team members.
Collaboration and Communication:
- Work closely with cross-functional teams, including IT, development, and operations, to align cloud initiatives with business needs.
- Communicate cloud strategies, projects, and outcomes to senior management and stakeholders.
- Participate in industry events and forums to stay updated on cloud and automation trends.
Key Performance Indicators (KPIs):
- Uptime and availability of cloud services
- Cost savings achieved through cloud optimization and automation
- Speed and efficiency of deployment and provisioning processes
- Compliance with security standards and regulations
- Team performance and development metrics
Skills & Qualifications:
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Administrator, Google Cloud Professional) are preferred.
Experience:
- Proven experience in cloud management, architecture, and automation.
- Strong background in cloud platforms (AWS, Azure, Google Cloud) and automation tools (Ansible, Terraform, Jenkins).
Skills:
- Excellent leadership and team management abilities.
- Strong problem-solving and analytical skills.
- Effective communication skills for interacting with technical and non-technical stakeholders.
- In-depth knowledge of cloud security best practices and compliance frameworks.
Preferred:
- Experience with DevOps practices and methodologies.
- Familiarity with containerization technologies (e.g., Docker, Kubernetes).
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Job Purpose:
- The Customer Engagement Manager is responsible for developing and implementing strategies to enhance customer engagement, satisfaction, and loyalty. This role focuses on understanding customer needs, driving customer success initiatives, and collaborating with cross-functional teams to improve the overall customer experience.
Key Responsibilities:
Customer Engagement Strategy:
- Develop and execute a comprehensive customer engagement strategy that aligns with the company’s goals and objectives.
- Identify customer segments and tailor engagement initiatives to meet the specific needs of each group.
- Analyze customer feedback and data to inform engagement strategies and initiatives.
Customer Relationship Management:
- Build and maintain strong relationships with key customers to ensure satisfaction and long-term loyalty.
- Act as the main point of contact for customer inquiries, concerns, and escalations.
- Collaborate with sales and support teams to address customer needs and improve service delivery.
Program Development & Implementation:
- Design and implement customer engagement programs, including loyalty programs, feedback initiatives, and community-building efforts.
- Coordinate and oversee customer events, webinars, and training sessions to enhance customer knowledge and usage of products/services.
- Monitor and evaluate the effectiveness of engagement programs and make recommendations for improvement.
Collaboration & Communication:
- Work closely with marketing, product, and sales teams to ensure a unified approach to customer engagement.
- Communicate customer insights and trends to relevant stakeholders to drive product improvements and service enhancements.
- Foster a customer-centric culture across the organization by promoting awareness of customer needs and preferences.
Data Analysis & Reporting:
- Track and analyze key performance metrics related to customer engagement, satisfaction, and retention.
- Prepare reports and presentations on customer engagement initiatives and outcomes for senior management.
- Use data-driven insights to continuously refine and improve customer engagement strategies.
Training & Development:
- Provide training and resources to employees on customer engagement best practices and tools.
- Stay updated on industry trends and best practices in customer engagement and experience.
Key Performance Indicators (KPIs):
- Customer satisfaction and Net Promoter Score (NPS)
- Customer retention and loyalty metrics
- Participation rates in engagement programs
- Feedback and improvement scores from customer initiatives
- Impact of engagement initiatives on sales and revenue
Skills & Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, or a related field. A Master’s degree is a plus.
Experience:
- Proven experience in customer engagement, customer success, or a related field.
- Experience in developing and implementing customer engagement programs.
Skills:
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- Excellent analytical and problem-solving skills, with experience in data analysis and reporting.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in CRM software and customer engagement tools.
Preferred:
- Experience in [specific industry] and knowledge of industry best practices in customer engagement.
- Familiarity with customer feedback and survey tools.
Work Environment:
- Office-based with occasional remote work options.
- May require travel for customer visits, events, or conferences.
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Job Purpose:
- The Cyber Security Manager will be responsible for overseeing and implementing the organization’s cyber security strategy, policies, and procedures to protect sensitive information and ensure compliance with relevant regulations. This role involves leading the cyber security team, managing security incidents, and collaborating with other departments to mitigate risks.
Key Responsibilities:
Cyber Security Strategy & Policy Development:
- Develop and implement a comprehensive cyber security strategy aligned with organizational goals.
- Create and update cyber security policies, procedures, and guidelines to ensure compliance with industry standards and regulations.
- Monitor the effectiveness of security policies and make recommendations for improvements.
Risk Management:
- Conduct regular risk assessments to identify vulnerabilities and threats to the organization’s information systems.
- Develop and implement risk mitigation strategies and incident response plans.
- Collaborate with IT and other departments to assess and improve security measures.
Incident Response & Management:
- Lead the incident response team in identifying, investigating, and responding to security incidents.
- Coordinate with internal and external stakeholders to manage security breaches and ensure timely resolution.
- Conduct post-incident reviews to identify lessons learned and improve future response efforts.
Team Leadership & Development:
- Manage and mentor the cyber security team, fostering a culture of continuous learning and professional development.
- Ensure the team is equipped with the necessary tools and knowledge to effectively protect the organization’s assets.
- Conduct performance evaluations and provide ongoing feedback to team members.
Monitoring & Reporting:
- Implement and maintain security monitoring tools to detect and respond to potential threats.
- Generate reports on cyber security incidents, vulnerabilities, and compliance metrics for senior management and stakeholders.
- Stay updated on emerging threats and industry trends, adjusting security strategies as needed.
Training & Awareness:
- Develop and deliver cyber security training and awareness programs for employees to promote a culture of security.
- Collaborate with HR to integrate security training into onboarding and ongoing professional development.
Key Performance Indicators (KPIs):
- Number of security incidents and breaches
- Time taken to detect and respond to security incidents
- Compliance with regulatory requirements
- Employee participation in security training programs
- Results of security audits and assessments
Skills & Qualifications:
Education:
- Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field. A Master’s degree or relevant certifications (e.g., CISSP, CISM, CEH) are preferred.
Experience:
- Proven experience in cyber security management or a related role, with a strong understanding of security frameworks and best practices.
- Experience with security technologies, such as firewalls, intrusion detection systems, and endpoint protection.
Skills:
- Excellent analytical and problem-solving skills.
- Strong leadership and team management abilities.
- Effective communication skills, both verbal and written, for interacting with technical and non-technical stakeholders.
- Knowledge of relevant regulations and standards (e.g., GDPR, HIPAA, PCI-DSS).
Preferred:
- Experience with cloud security, network security, and risk management frameworks.
- Familiarity with security compliance audits and assessments.
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Job Purpose:
- The Business Development Team Lead will be responsible for leading a team focused on driving sales and business growth in cybersecurity solutions. This role involves developing strategic sales initiatives, managing team performance, fostering client relationships, and collaborating with cross-functional teams to deliver cutting-edge cybersecurity solutions that meet customer needs.
Key Responsibilities:
Team Leadership & Management:
- Lead, mentor, and motivate a team of business development executives specializing in cybersecurity solutions.
- Set clear goals and performance expectations, providing ongoing coaching and support to team members.
- Conduct regular performance evaluations and create individual development plans to enhance team skills and capabilities.
Strategic Planning & Execution:
- Develop and implement strategic sales plans to drive growth in cybersecurity services and solutions.
- Analyze market trends, customer feedback, and competitive intelligence to refine sales strategies.
- Oversee the identification and qualification of new leads and sales opportunities.
Sales & Business Development:
- Engage with potential clients to understand their cybersecurity needs and present tailored solutions.
- Manage high-value accounts, leading contract negotiations and closing deals.
- Collaborate with marketing and product teams to design effective go-to-market strategies and promotional materials.
Client Relationship Management:
- Build and maintain strong relationships with key clients to ensure satisfaction and retention.
- Act as a liaison between clients and internal teams to address service issues and ensure successful implementation of solutions.
- Gather and analyze client feedback to enhance cybersecurity offerings and services.
Collaboration & Reporting:
- Work closely with cross-functional teams, including marketing, technical, and product development, to align on objectives and strategies.
- Report on team performance, sales activities, pipeline development, and forecasts to senior management.
- Represent the company at industry events, conferences, and seminars to promote cybersecurity expertise.
Key Performance Indicators (KPIs):
- Team sales performance and achievement of targets
- Number of new clients acquired and retention rates
- Revenue growth from cybersecurity solutions
- Client satisfaction and feedback ratings
- Market share expansion within the cybersecurity sector
Skills & Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
Experience:
- Proven experience in business development or sales, particularly in cybersecurity solutions.
- Prior experience in a leadership role, managing and developing sales teams.
Skills:
- Strong leadership, coaching, and team-building abilities.
- Excellent communication, presentation, and negotiation skills.
- Ability to analyze market trends and adapt strategies accordingly.
- Familiarity with CRM software and sales reporting tools.
go to method of application »
Job Purpose:
- The Business Development Team Lead will be responsible for overseeing a team dedicated to driving sales and business growth in cloud and automation solutions. This role involves developing and executing sales strategies, managing team performance, fostering client relationships, and collaborating with cross-functional teams to deliver innovative solutions that meet customer needs.
Key Responsibilities:
Team Leadership & Management:
- Lead, mentor, and motivate a team of business development executives focused on cloud and automation solutions.
- Set clear objectives and performance expectations, providing ongoing coaching and support to team members.
- Conduct regular performance reviews and develop individual growth plans for team members.
Strategic Planning & Execution:
- Develop and implement strategic sales plans to drive business growth in cloud and automation solutions.
- Analyze market trends, customer feedback, and competitive landscape to refine sales strategies.
- Oversee the identification and qualification of new leads and sales opportunities.
Sales & Business Development:
- Engage with prospective clients to understand their cloud and automation requirements and present tailored solutions.
- Manage high-value client accounts, leading contract negotiations and closing deals.
- Collaborate with marketing and product teams to create effective go-to-market strategies and promotional materials.
Client Relationship Management:
- Build and maintain strong relationships with key clients to ensure satisfaction and loyalty.
- Act as a liaison between clients and internal teams to address service issues and ensure successful implementation of solutions.
- Gather and analyze client feedback to enhance product offerings and services.
Collaboration & Reporting:
- Work closely with cross-functional teams, including marketing, technical, and product development, to align on objectives and strategies.
- Report on team performance, sales activities, pipeline development, and forecasts to senior management.
- Represent the company at industry events, conferences, and seminars to promote cloud and automation solutions.
Key Performance Indicators (KPIs):
- Team sales performance and achievement of targets
- Number of new clients acquired and retention rates
- Revenue growth from cloud and automation solutions
- Client satisfaction and feedback ratings
- Market share expansion within the cloud and automation sector
Skills & Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
Experience:
- Proven experience in business development or sales, specifically in cloud computing and automation solutions.
- Prior experience in a leadership role, managing and developing sales teams.
Skills:
- Strong leadership, coaching, and team-building abilities.
- Excellent communication, presentation, and negotiation skills.
- Ability to analyze market trends and adapt strategies accordingly.
- Familiarity with CRM software and sales reporting tools.
Preferred:
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and automation tools, along with relevant certifications.
go to method of application »
Job Purpose:
- The Business Development Team Lead will be responsible for leading a team focused on driving sales and business growth in customer engagement solutions. This role involves developing strategies, managing team performance, fostering client relationships, and collaborating with cross-functional teams to deliver innovative solutions that enhance customer engagement.
Key Responsibilities:
Team Leadership & Management:
- Lead, mentor, and motivate a team of business development executives to achieve sales targets and drive performance.
- Set clear goals and expectations, providing ongoing coaching and support to team members.
- Conduct regular performance evaluations and develop individual development plans for team members.
Strategy Development & Execution:
- Develop and implement strategic sales plans to drive business growth in customer engagement solutions.
- Analyze market trends and customer feedback to refine sales strategies and offerings.
- Oversee the identification and qualification of new leads and sales opportunities.
Sales & Business Development:
- Engage with key clients and prospects to understand their customer engagement needs and present tailored solutions.
- Manage high-value client accounts and participate in contract negotiations and closing deals.
- Collaborate with marketing and product teams to create effective promotional strategies and materials.
Client Relationship Management:
- Build and maintain strong relationships with key clients, ensuring satisfaction and retention.
- Act as a liaison between clients and internal teams to address issues and drive successful implementation of solutions.
- Gather and analyze client feedback to enhance product offerings and services.
Collaboration & Reporting:
- Work closely with cross-functional teams, including marketing, technical, and product development, to align on objectives and strategies.
- Report on team performance, sales activities, and pipeline development to senior management.
- Represent the company at industry events, conferences, and seminars to promote customer engagement solutions.
Key Performance Indicators (KPIs):
- Team sales performance and achievement of targets
- Number of new clients acquired and retention rates
- Revenue growth from customer engagement solutions
- Client satisfaction and feedback ratings
- Market share expansion within the customer engagement sector
Skills & Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, or a related field.
Experience:
- Proven experience in business development or sales, preferably in customer engagement or related solutions.
- Prior experience in a leadership role, managing and developing sales teams.
Skills:
- Strong leadership, coaching, and team-building abilities.
- Excellent communication, presentation, and negotiation skills.
- Ability to analyze market trends and adapt strategies accordingly.
- Familiarity with CRM software and sales reporting tools.
Preferred:
- Experience with customer engagement platforms (e.g., CRM, marketing automation) and relevant certifications.
go to method of application »
Job Purpose:
- The Business Development Executive will be responsible for driving the sales and business growth of the company’s cloud and automation solutions. This role involves identifying new business opportunities, building relationships with potential clients, developing sales strategies, and collaborating with technical teams to deliver innovative solutions that meet customer needs.
Key Responsibilities:
Market Research & Opportunity Identification:
- Conduct market research to identify industry trends, customer needs, and potential business opportunities in the cloud and automation sector.
- Analyze the competitive landscape to effectively position the company’s cloud and automation solutions.
- Identify and qualify new leads and sales opportunities through networking and outreach efforts.
Sales & Business Development:
- Develop and execute strategic sales plans to drive business growth in cloud and automation services.
- Engage with prospective clients to understand their automation and cloud requirements and present relevant solutions.
- Manage the end-to-end sales cycle, including lead generation, contract negotiation, and deal closure.
- Collaborate with technical teams to deliver customized cloud and automation solutions that align with client needs.
Client Relationship Management:
- Build and maintain strong, long-term relationships with key clients and partners.
- Provide post-sales support to ensure customer satisfaction and the successful implementation of cloud solutions.
- Serve as a liaison between clients and internal teams to address service issues and escalations effectively.
Product Knowledge & Training:
- Stay updated on the latest cloud technologies, automation tools, and industry trends.
- Provide insights for product development and service offerings based on client feedback and market demand.
- Conduct product demonstrations and training sessions for clients to highlight the benefits of the company’s solutions.
Collaboration & Reporting:
- Work closely with marketing, technical, and product teams to develop promotional materials and go-to-market strategies for cloud and automation solutions.
- Report on sales activities, opportunities, pipeline development, and forecasts to senior management.
- Participate in industry events, conferences, and seminars to enhance the company’s visibility and promote its expertise in cloud and automation.
Key Performance Indicators (KPIs):
- Number of new clients acquired
- Revenue growth from cloud and automation solutions
- Sales pipeline size and conversion rate
- Client retention and satisfaction levels
- Market share expansion
Skills & Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
Experience:
- Proven track record in business development or sales, particularly in cloud computing and automation solutions.
- Understanding of cloud technologies (e.g., AWS, Azure, Google Cloud) and automation tools (e.g., RPA, DevOps).
Skills:
- Excellent communication, presentation, and negotiation skills.
- Strong relationship-building capabilities with clients and stakeholders.
- Ability to analyze market trends and develop effective sales strategies.
- Familiarity with CRM software and sales reporting tools.
Preferred:
- Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Microsoft Azure Certification) or automation tools.
Work Environment:
- Hybrid work policy may be considered for flexible.
go to method of application »
Job Purpose:
- The Business Development Executive will be responsible for driving the sales and business growth of the company’s IT security solutions above. The role involves identifying new business opportunities, building relationships with potential clients, developing sales strategies, and working closely with technical teams to deliver cutting-edge IT security solutions that meet client needs.
Key Responsibilities:
Market Research & Opportunity Identification:
- Conduct market research to identify trends, customer needs, and potential business opportunities within the IT security sector.
- Analyze competitive landscape and industry developments to position the company’s solutions effectively.
- Identify and qualify new leads and sales opportunities.
Sales & Business Development:
- Develop and execute strategic sales plans to achieve business growth in IT security services.
- Engage with prospective clients to understand their IT security requirements and present relevant solutions.
- Manage the end-to-end sales cycle from lead generation to contract negotiation and closing deals.
- Collaborate with technical and project management teams to deliver customized solutions to clients.
Client Relationship Management:
- Build and maintain long-term relationships with key clients and partners.
- Provide post-sales support and ensure customer satisfaction with delivered IT security solutions.
- Act as a liaison between clients and internal teams to resolve any service issues or escalations.
Product Knowledge & Training:
- Stay up-to-date with the latest IT security products, services, and industry trends.
- Provide input into product development and service offerings based on client feedback and market demand.
- Conduct product demonstrations and training for clients to showcase the company’s IT security solutions.
Collaboration & Reporting:
- Work closely with marketing, technical, and product teams to develop promotional materials and go-to-market strategies.
- Report on sales activities, opportunities, pipeline development, and forecasts to senior management.
- Participate in industry events, conferences, and seminars to promote the company’s IT security expertise.
Key Performance Indicators (KPIs):
- Number of new clients acquired
- Revenue growth from IT security solutions
- Sales pipeline size and conversion rate
- Client retention and satisfaction levels
- Market share expansion
Skills & Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
Experience:
- Proven track record in business development or sales, ideally within cybersecurity or IT solutions.
- Understanding of cybersecurity concepts and solutions, such as firewalls, network security, threat detection, and endpoint protection.
- Experience in managing complex sales cycles and negotiating large contracts.
Skills:
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong client relationships.
- Strong problem-solving skills and a results-driven mindset.
- Familiarity with CRM software and sales reporting tools.
Preferred:
- Certifications in cybersecurity (e.g., CISSP, CISM) or experience working with cybersecurity vendors or solutions.
Method of Application
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