Job Openings at Glovo Nigeria

Job Description
Your work-life opportunity:

• Q-Commerce is the second biggest category inside Glovo and we are currently building a strong local team in order to re-invent how consumers buy their groceries and any other product in their city making it more convenient and easy than ever before.
• As Category Management Q-Commerce you will be responsible for delivering a best-in-class user experience for our customers. Leading the implementation of the right assortment, categorization, content, pricing and promotion strategies.

Responsibilities
Be a part of a team where you will:

• Be responsible for local teams whose goal is to offer an amazing shopping experience by categorizing & sorting the assortment based on user needs
• Develop, implement and track processes and tools to guarantee content strategy execution
• Promotions management and cross-selling opportunities
• Lead assortment definition and optimization strategy
• Dynamic pricing execution and analysis
• Raising the bar with hero content
• Engage with regional and local teams to implement the global strategy
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Requirements
You have:

• At least 2 years experience in Category Management or similar role
• At least 1 year experience in Retail/Groceries sector
• Strong analytical skills, willing to test and solve problems based on data
• Great interpersonal skills
• Comfortable working in a high growth and high performance start-up with a fast pace
• Fluent in English. Additional languages are a plus
• An empathetic, inclusive and curious attitude
• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Skills:
What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance.

Experience our Glovo Life benefits

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products!
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• External learning budget.

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Job Description
Your work-life opportunity:

• Join us as a Glover Specialist and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

Be a part of a team where you will:

• Recruit, train and onboard the entire fleet of Glovers (couriers) in the new city
• Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
• Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
• Be responsible for all documentation and contracts of Glovers in the city
• Be there for the Glovers when they need support
• Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
• Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
• Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
• Communicate effectively with the local Operations Manager on customer support processes and operations
• Improve processes on behalf of Glovers through projects (when necessary)
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a differenceRequirements

Requirements
You have:

• University Degree
• Have previous experience in on-demand fleet management
• Good communicator with ability and agility to solve problems
• Being highly motivated to work for a fast-growing startup
• Basic Excel and Data Interpretation Skills
• Enjoy learning and adapting to new technologies
• Have initiative, be proactive and autonomous - Glovo is also yours!
• Have good energy and like what you do, even on bad days
• Fluent in English
• An empathetic, inclusive and curious attitude
• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Benefits
Experience our Glovo Life benefits:

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products!
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• External learning budget

What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance

go to method of application »

Job Description
Your work-life opportunity:

• In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients since this is Glovo's way.
• To reach this WOW effect you will be managing and coordinating our different retail stores within your city.
• Your goal will be to quickly adapt the operation of each retail store, co-managing the assortment and pricing and being a hero leader to your team.

Be a part of a team where you will:

• Launch groceries retail stores in your city from scratch
• Manage, control and direct of Groceries retail stores and continuously improve functionality and service level in order to achieve our Customer Experience goals.
• Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
• Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
• Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
• Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
• Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives.
• Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
• Achieve stock accuracy targets.
• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
• Improve quality and eliminate errors, reducing business costs.
• Manage and report main KPIs on a weekly basis.
• Perform administrative duties, and additional functions, as needed and determined by management

Requirements
You have:

• An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
• 3 - 5 years of experience in retail, managing multidisciplinary teams
• Fluency in local language and English
• Working knowledge of Six Sigma tools and Lean techniques is preferred
• An empathetic, inclusive and curious attitude
• We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life benefits:

• Enticing equity plan (if applicable)
• Top-notch private health insurance
• Monthly Glovo credit to spend on our restaurant products!
• Flexible time off (take the time you need) and hybrid working model (own your time)
• Enhanced parental leave including nursery support!
• External learning budget

What you’ll find when working at Glovo:

• Gas - Driven to deliver quality results quickly
• Good Vibes - Bring positivity and communicate openly
• Stay Humble - Self-aware and open to learning
• Care - Uplift people and the planet
• Glownership - Act as proud owners
• High Bar - Focus on Top Performance