Job Offers at New Incentives

​​​​​​​Job Responsibilities and Tasks

Recruitment (30%)

• Assist in FOs selection and in-person interviews at the LGAs level.
• Take the lead to manage in-person interviews of shortlisted FOs candidates through local New Incentives team members.
• Escalate any gaps, challenges, or noncompliance to the HR Manager for immediate follow-up.
• Liaise with the SR unit and community leaders to ensure locals are recruited.
• Promote job ads on social media and do outreaches on platforms like LinkedIn and your network to identify candidates.
• Assist the HR Manager in sending invitations, following up with candidates through phone calls, scheduling interviews, and conducting reference and background checks.
• Send feedback for the concluded recruitment exercise.
• Prepare the recruitment Gsheet during and after the process.
• Onboarding, Benefits and Compensation Management (40%)
• Follow up with the new employees to ensure pension and NHF registration are done, and numbers are generated.
• Follow up with the new office account opening during onboarding.
• Liaise with PFAs, NHF, NSITF, and tax offices to follow up on remittances.
• Physical Training sessions for new hires in the state

Administration (30%)

• Ensure employee information is up to date.
• Review employee leave applications on Zoho and ensure the proper documents are uploaded.
• Any other duty that the HR Manager or console may assign.

Education and Work Experience Requirement

• BSc or BA in Business Administration, Social Sciences or its recognized equivalent
• At least 2 - 5 years in a Human Resources general function.
• 1 - 2 years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is a plus
• Priority will be given to candidates residing in the states where the position is advertised.

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Key Duties and Responsibilities

• Daily review of the various platforms from which supply-side issues can be identified and update of all supply-side logs.
• Continually communicate with FMs or LCCOs of clinics or LGAs with cases to investigate, identify actions already taken, and ascertain the status of supply-side cases.
• Develop and disseminate supply-side reports to team members daily via email.
• Follow up with team members daily and take action to resolve supply-side issues, identify case status, and update the supply-side logs.
• On alternating weeks, conduct phone calls with all LCCOs and Apex Clinic Officers in charge of vaccine distribution at LGAs and clinics, respectively.
• Weekly update of the Master case log.
• Provided verbal supply-side reporting and active participation during the twice weekly government relations team meeting.
• Engage with supply-side government stakeholders to advocate for the program and supply-side follow-up.
• Provide innovative recommendations and ideas on minimizing or eradicating supply stockouts and runouts

Security Awareness

• Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.
• Take responsibility for personal safety and the safety of team members, as applicable, in the field.
• Read and understand all Security documents in the context of operations, including SOPs and Country Security Plan.

Other Duties

• As assigned by leadership (Less than 5% of role).

Key Performance Indicators

• Rate of reduction in:
• monthly number of stockouts
• monthly number of rankouts
• Rate of responsiveness to stockout and runout cases:
• on the supply-side dashboards
• Identified during calls to LCCOs
• Identified during calls to apex clinics
• Rate of adherence to:
• daily updating of the clinic, apex clinic or LGA case logs before night fall
• Weekly updating of the master case log before the preceding Monday
• Timely daily reporting to team members via email before 5pm

Key Requirements

Education and Work Experience

• HND or Bachelor’s degree in any field.
• Holding a similar position in the NGO sector will be advantageous.
• Minimum of 1 - 3 years relevant experience in an NGO.
• The candidate must be a resident or willing to relocate to the locations where the position is advertised.

Skills and Competencies

• Good understanding of trends, challenges, opportunities, and regulations relating to the development sector
• Strong communication skills (verbal and written) in Hausa
• Strong interpersonal skills
• Strong customer service and people management skills
• Strong problem-solving skills
• High ethical standards and integrity
• Ability to manage multiple priorities

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Key Responsibilities

• Review Staff Work Day Reports
• Complete Investigation Procedures and Status each week
• Plan and manage periodic onsite and offsite audits and investigations
• Confidentially carry out on-ground investigations against specific employees or operational areas
• Maintain reports of all audits and investigations, identify fraud, and investigate until closure
• Review expense submissions by calling vendors to assess authenticity
• Develop quarterly and ongoing training to improve managers and FOs ability to detect and mitigate fraud

Job Responsibilities and Tasks

Program Protocol and Operations Audit (40%)

• Review current audit and Investigation processes towards developing an audit and Investigation plan and protocol.
• Provide accurate assessments, proper documentation and insightful recommendations.
• Assess staff's compliance with the policies of the organization and program implementation guidelines.
• Talk to various stakeholders, including beneficiaries, to get feedback on issues and gaps for the organization.
• Confidentially carry out on-ground investigations against specific employees or operational areas.
• Plan and review the auditing activities including reporting adherence to routine immunization procedure by clinic staff, program, and cash management procedures by employee.
• Ensure timely completion and reporting of audits.
• Complete Investigation Procedures and Status each week

Fraud Identification and Investigation (30%)

• Develop and implement effective strategies for the detection and prevention of fraud in the organization or during program implementation.
• Support the recruitment and training of auditors to ensure an effective unit.
• Conduct interviews with staff and stakeholders to obtain intelligence on the degree of involvement of a fraudulent incident and extent of financial loss to the organization.
• Seek and analyze relevant documents and dashboards , evidence and data to identify inconsistencies in organizational records and programming.
• Maintain reports of all audits and investigations.
• Plan and manage periodic onsite and offsite investigations
• Synthesize information and strategies required to apprehend fraud suspects and recover organizational funds or assets.
• Develop and implement processes and guidelines effective for the prevention or mitigation of fraud risks.

Compliance Monitoring and Enforcement (20%)

• Monitor the implementation of the conditional cash transfer intervention to ensure compliance with the rules and regulations of donors.
• Monitor the operations of New Incentives - All Babies Are Equal Initiative (NI-ABAE) to ensure compliance with Nigerian laws, regulations and guidelines.
• Protocol and compliance review across the board, including compliance with cash disbursement protocol, transportation safety and rate expectations, stakeholder engagement procedures, security reporting, communication and management protocols, and internal and external communication guidelines.
• Review compliance with operations and supply-side issues identification, reporting, and resolution.
• Inform any observed weaknesses with clear recommendations in protocols and internal employee relationships.
• Liaise with appropriate governmental agencies to identify and obtain required approvals and documents.
• Review and gathering of evidence to comply with audit requirements and ensure internal implementation of Audit recommendations.

Managerial (10%)

• Provide technical supervision and guidance to the audit and Investigation unit.
• Support the recruitment, training, briefing/debriefing, evaluation, potential, detection, staff’s development and internal communication of necessary manpower required for internal audit and compliance.
• Identify training needs, train, follow up and coach, carry out periodic evaluation of team members to maximize their capabilities and commitment to organizational goals.
• Undertake any other administrative duties, or training and development, appropriate to the grade of the position.

Education and Work Experience Requirement

• MSc, BSc or BA in Accounting or Finance or Social Sciences disciplines. A Professional certification (such as ICAN, ACCA or CFE) would be a bonus.
• 3 - 5 years prior experience working as an Auditor and / or Compliance Officer or Manager. Preferred experience in compliance management, internal control or fraud investigation.
• 1 - 2 years prior experience working for a non-profit, charitable organization or (I)NGO.
• Skills and Competencies Requirement
• Preferably a candidate already based in states where the position is advertised
• Good organizational skills, effective time management, ability to meet deadlines, multi-task, and prioritize tasks
• Sound cultural awareness and ability to work multicultural and multi-ethnic environment
• Proven managerial and / or leadership skills
• Ability to deliver high quality work in short periods of time and to work under pressure
• Adaptability to changing nature of humanitarian work and operational difficulties
• Willingness to frequent field missions to perform discrete inquiries visits
• Careful attention to financial matters and management of funds
• Critical thinker and possess problem solving attitude
• Ability to get work done effectively from auditors
• Skilled in performing discrete inquiries
• Detail-oriented, diligent professional
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in MS Word, MS Excel, MS PowerPoint, internet browsers, smartphones and ICT in general. Ability to use Google Doc, Google Sheet and App-sheet would be a bonus.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure
• Profound knowledge of auditing, compliance, investigations and internal control requirements and practices
• Familiarity with audit software