Job Offers at FairMoney

Job Summary

• We are seeking an experienced and dynamic Product leader to join our growing POS merchant & agency business in Nigeria.
• As we embark on our transformation journey to become a leading business bank in addition to our core POS services, we need a visionary leader who possesses a deep understanding of fintech, core payment systems, and business banking.
• The ideal candidate will play a crucial role in shaping our product strategy, driving innovation, and delivering exceptional financial services to merchants and businesses across Nigeria and other parts of Africa as we expand

Roles and Responsibilities

• Product Strategy: Develop and execute a comprehensive product strategy that aligns with the company's vision of becoming a leading business bank. Identify growth opportunities, market trends, and customer needs to enhance our product offerings.
• Fintech Expertise: Leverage fintech knowledge and industry insights to drive product innovation and digital transformation. Identify emerging technologies that can improve our financial services and optimise business processes.
• Business Banking Expansion: Lead the expansion of our product portfolio to include business banking services such as deposits, lending, trade finance, and other financial solutions tailored to meet the needs of small and medium-sized businesses.
• Core Payment Solutions: Oversee the enhancement and maintenance of our core payment systems, including POS terminals, to ensure seamless and secure transactions for our customers.
• Market Research: Conduct market research and competitive analysis to understand customer preferences, identify market gaps, and inform product development decisions.
• Customer-Centric Approach: Champion a customer-centric approach to product development, ensuring that all initiatives are focused on delivering value and an exceptional user experience to our merchant and business customers.
• Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, and operations teams to deliver new products and features in a timely manner.
• Regulatory Compliance: Stay updated on relevant financial regulations and ensure that our products and services adhere to all compliance requirements.
• Performance Tracking: Define key performance indicators (KPIs) and metrics to track the success of new product launches and overall product performance.
• Team Leadership: Build and lead a high-performing product team, fostering a culture of innovation, collaboration, and continuous improvement.
• Despite all of the above superpowers, you have no chip on your shoulder & are fun to work with.

Preferred Background & Experience

• Bachelor's or Master's degree in Business, Finance, Computer Science, or a related field
• Proven experience 10+ in fintech, product management, and business banking, preferably in the Nigerian or African market or emerging markets
• Strong understanding of core payment systems, financial technologies, and digital banking platforms
• Track record of successfully launching and scaling financial products and services
• Excellent strategic thinking, problem-solving, and decision-making abilities
• Strong leadership skills with the ability to motivate and inspire cross-functional teams
• Exceptional communication and interpersonal skills
• Experience with regulatory compliance in the financial services industry
• Flexibility to adapt to a fast-paced and evolving business environment
• Passion for driving financial inclusion and making a positive impact on businesses and communities

Requirements

• Bachelor's degree in Business, Finance, Computer Science, or a related field. A Master's degree is a plus
• Proven experience as a Product Manager in the lending industry, preferably within the fintech sector
• In-depth knowledge of lending products and services, including consumer and small business lending, credit scoring models, and risk assessment
• Demonstrated experience in developing and launching successful fintech products
• Strong analytical and data-driven decision-making skills
• Familiarity with the Nigerian and African fintech markets and an understanding of local customer preferences and behaviors is a bonus, but not essential
• Excellent leadership and communication skills with the ability to collaborate effectively with cross-functional teams
• Experience in managing and motivating high-performing product teams
• Creative problem solver mindset with a data-driven and KPI-oriented approach using such tools as SQL, Python and Excel
• Entrepreneurial mindset and commitment to getting hands dirty at all times;

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About the Role

• As a Data Analyst, you will leverage your analytical expertise to support process creation, optimize workflows, build operational dashboards, and develop monitoring tools. You will play a critical role in shaping and refining this exciting and rapidly growing line of business.

Key Responsibilities

• Understand the business: Develop a deep understanding of end-to-end processes. This knowledge will guide your work, ensuring awareness of potential downstream impacts and second-order effects
• Write queries: Use SQL extensively to generate and optimize processes, deliver precise data to teams, and transform outputs into actionable insights. Establish error-flagging and discrepancy-checking mechanisms to maintain data integrity
• Build dashboards: Design and maintain operational dashboards for case-level deep dives, as well as analytical dashboards to inform leadership decisions and guide team performance
• Enable automation: Streamline workflows by leveraging SQL and your analytical skills to automate repetitive or redundant tasks, driving efficiency across teams
• Ad-hoc analysis: Provide analytical support for ad-hoc requests, including risk assessments, portfolio reviews, performance tracking, and process improvements
• Lead by example: Take ownership of business outcomes by developing end-to-end knowledge and delivering solutions that serve as a benchmark for excellence across the team

Requirements

• 2-3 years of experience as a Data Analyst with regular SQL use
• A bachelor's degree in Mathematics, Statistics, Computer Science, or another data analysis-related field
• High-level proficiency in SQL
• Strong expertise in spreadsheets (Excel/Google Sheets)
• Hands-on experience with database management
• Previous experience collaborating with a sales team in a fast-paced environment