Laundry Manager at Titan Sales Limited

Description

• We are seeking a detail-oriented and results-driven Laundry Manager to oversee daily laundry operations, ensure service excellence, and drive operational efficiency.
• The ideal candidate will have strong leadership skills, hands-on operational experience, and the ability to manage performance targets, quality control, and customer satisfaction.

Key Responsibilities

• Oversee end-to-end laundry operations (washing, drying, ironing, folding, packaging, and dispatch)
• Supervise and manage laundry staff, including scheduling and performance monitoring
• Ensure strict adherence to quality control and garment care standards
• Monitor productivity targets and operational KPIs
• Manage inventory (detergents, chemicals, consumables, equipment maintenance)
• Ensure compliance with health, safety, and hygiene regulations
• Handle customer complaints and service recovery professionally
• Prepare daily, weekly, and monthly operational reports
• Implement process improvements to increase efficiency and reduce wastage
• Coordinate equipment servicing and preventive maintenance.

Requirements

• B.Sc in Business Administration or related field (preferred)
• 2 years experience in laundry operations, hospitality, or facility management
• Proven supervisory or managerial experience
• Strong organizational and leadership skills
• Good understanding of fabric care and industrial laundry processes
• Ability to work under pressure and meet targets
• Basic knowledge of inventory and cost control management.