The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restau...
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What will I be doing?
As an IT Coordinator, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:
- Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
- Record all issues that arise and advise the IT Manager of any issues that need further attention
- Recommend system improvements to the IT Manager
- Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements
What are we looking for?
IT Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous IT experience, preferably in the hotel, leisure, and/or service sector
- Experience of all Microsoft systems
- Experience of hotel applications, such as Fidelio and Micros, preferred
- Excellent organizational and interpersonal skills
- Current technical skills and knowledge of technology
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About the job
- An Assistant Chief Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.
What will I be doing?
As an Assistant Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. An Assistant Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Responsible for maintenance issues within the hotel
- Perform daily checks around the hotel
- Conduct lift emergency release procedures as required
- Diagnose, maintain, and repair mechanical equipment within the hotel
- Ensure good relationships are built with internal and external customers
- Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
- Develop, implement, and direct all emergency programs
- Develop, implement and manage energy conservation programs for the property to minimize expenses
- Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
- Perform special projects and other responsibilities as assigned
- Responsible for the health and safety of the hotel
- Ensure monthly safety inspections take place and employees are trained accordingly
What are we looking for?
An Assistant Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Advanced knowledge of building management/engineering
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own
- Previous experience in a management role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- First Aid
- Vocational training in engineering or similar field
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About the job
- An Engineer/Technician will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.
What will I be doing?
As Engineer/Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards:
- Perform day-to-day routine and preventative maintenance within the hotel rooms
- Respond promptly and efficiently to any maintenance calls that arise
- Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard
- Assist in the implementation of energy conservation program
- Recommend maintenance system improvements and energy savings
- Maintain all tools, equipment, and working areas in good condition
- Keep your technical training knowledge and skills up to date
What are we looking for?
An Engineer/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required
- Current working knowledge of general maintenance and engineering work
- Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar
- Strong work ethic
- A passion for delivering great customer service
- Ability to work without close supervision and within established timeframes
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- A Learning and Development Officer is responsible for organizing, delivering, and evaluating training programs to deliver an excellent team experience while support the HR department on proper policies and procedures.
What will I be doing?
As a Learning and Development Officer, you are responsible for organising, delivering, and evaluating training programs to deliver an excellent staff experience. An HR Training Officer will also be required to support and advise management on proper policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Support and advise Managers on proper policies and procedures
- Support the hotel with departmental training requirements
- Organise, deliver, and evaluate training programmes as required
- Manage succession planning with senior managers during the bi-annual appraisal process
- Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Maintain online personnel system, payroll system, and monthly reporting
- Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Assist in the organisation of Team Member social events
- Work with local organisations and schools to promote the hospitality industry
- Promote and endorse staff benefits
- Assist and resolve team member and management queries
What are we looking for?
A Learning and Development Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in HR Officer or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- CIPM qualified or working towards qualification, or equivalent
- Knowledge of hospitality
- Good knowledge of employment law and employee relations
- IT proficiency
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About the job
- A Driver provides a transportation service to Guests and visitors as requested, where safety, cleanliness, and superior customer service are always priorities.
What will I be doing?
As a Driver, you will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included. A Driver contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Welcome Guests on arrival and assist with their luggage
- Maintain frequent contact with regular Guests and visitors
- Park Guests' cars on the hotel premises
- Provide a driving service to Guests, as required
- Maintain clean and safety hotel vehicles
- Stay current on all hotel services as well as VIP requirements and special events
- Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
- Comply with all hotel security, fire regulations and Health and Safety legislation
- Project a professional manner with an emphasis on hospitality and guest service
What are we looking for?
Drivers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A minimum of 2 years of previous experience working as a driver, preferably in the hotel, leisure or retail sector
- Impeccable personal presentation with good communication skills
- Calm, courteous and discreet
- Possesssion of a clean driving license/record
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Excellent communication skills
- Good organisational skills
- A good knowledge of the local area
Method of Application
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