Fresh Jobs at Invealth Partners Limited

Job Summary

• IT Administrator is responsible for managing and maintaining the hospital's IT infrastructure, including hardware, software, and networks. They ensure system reliability, security, and optimal performance

Responsibilities

• Manage and maintain the hospital’s IT infrastructure, including networks, servers, and software applications.
• Provide technical support to staff, ensuring minimal downtime and efficient use of IT resources.
• Implement and monitor IT security measures to safeguard hospital data and systems.
• Coordinate with vendors and service providers for IT support and maintenance.
• Install, configure, and maintain hardware and software systems.
• Manage network security and ensure data protection measures are in place.
• Monitor system performance and troubleshoot IT issues.
• Conduct regular backups and disaster recovery drills.
• Implement and enforce IT policies and procedures.
• Provide technical support and training to staff.
• Ensure compliance with IT policies, data protection regulations, and industry standards.

Requirements
Educational Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field Specific Certification or Licenses: CompTIA A+, Network+, Security+ certifications, Microsoft Certified: Azure Fundamentals or Azure Administrator Associate certifications Specific

Skills and Experience Levels:

• Minimum of 2 years experience in security management, preferably in a healthcare setting
• Strong understanding of computer hardware and software
• Proficiency in network administration and troubleshooting
• Knowledge of cybersecurity best practices
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience with healthcare IT systems and regulations (HIPAA) is preferred.

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• The Head, Marketing and Partnerships will identify new business opportunities, establish partnerships with local healthcare providers, and negotiate contracts that benefit the hospital. The role also involves designing patient engagement programs to improve satisfaction and retention while implementing feedback mechanisms for continuous improvement.
• Operationally, the Head, Marketing and Partnerships will collaborate with clinical teams to ensure marketing strategies are integrated into service delivery processes. They will also monitor performance metrics, establish key performance indicators (KPIs), and report on the effectiveness of initiatives. Leading a diverse team, the Head, Marketing and Partnerships will foster a culture of innovation and accountability while ensuring alignment with organizational objectives. Ultimately, this role is critical for enhancing the hospital's position as a leading healthcare provider in Nigeria.

Main duties
Strategic Marketing Leadership

• Develop Comprehensive Marketing Strategies: Formulate and implement marketing plans that position the hospital as a leader in healthcare services, focusing on patient-centric initiatives.
• Market Research and Analysis: Conduct extensive research to identify market trends, patient demographics, and competitive landscape to inform strategic decisions.
• Digital Marketing Management: Oversee all digital marketing efforts, including website optimization, social media engagement, and online advertising campaigns to boost patient acquisition.
• Brand Positioning: Develop and maintain the hospital's brand identity across all platforms to ensure consistency in messaging and visual representation.
• Public Relations Management: Manage public relations efforts to enhance the hospital's reputation and handle media inquiries effectively.

Business Development Initiatives

• Identify New Business Opportunities: Explore potential service expansions, partnerships, and community programs that align with the hospital’s strategic goals.
• Partnership Development: Build and maintain relationships with local healthcare providers, insurers, and community organizations to enhance service offerings.
• Contract Negotiation: Lead negotiations for service agreements that are beneficial to both the hospital and its partners.
• Market Expansion Strategies: Develop strategies for entering new markets or increasing market share in existing ones through targeted outreach initiatives.

Patient Engagement And Experience

• Enhance Patient Engagement Programs: Design initiatives aimed at improving patient satisfaction, retention, and loyalty through effective communication strategies.
• Patient Feedback Mechanisms: Implement systems for collecting patient feedback to continuously improve services based on their needs and preferences.
• Community Health Initiatives: Develop community outreach programs that educate the public on health issues while promoting the hospital's services.

Performance Measurement

• Establish KPIs: Define key performance indicators for all marketing campaigns and business development efforts to measure success.
• Data Analysis for Decision-Making: Regularly analyze performance data to assess the effectiveness of strategies, making adjustments as necessary.
• Reporting Systems: Create comprehensive reporting systems that provide insights into marketing effectiveness and business development outcomes.

Team Leadership and Development

• Lead and Mentor Teams: Provide guidance and support to the marketing and business development teams, fostering a culture of innovation and accountability.
• Cross-Department Collaboration: Work closely with clinical and operational teams to ensure cohesive communication of the hospital's objectives.
• Training Programs: Develop training programs for staff on marketing best practices and patient engagement techniques.

Operational Oversight

• Budget Management: Oversee the marketing budget, ensuring efficient allocation of resources while maximizing ROI on campaigns.
• Crisis Communication Planning: Develop crisis communication strategies to manage potential public relations issues effectively.

Innovation in Service Delivery
 

• Service Redesign Initiatives: Lead efforts in redesigning services based on market feedback and emerging healthcare trends to meet patient needs effectively.
• Technology Integration: Explore technological advancements that can enhance marketing efforts or improve patient engagement.

Stakeholder Engagement

• Board Reporting: Prepare comprehensive reports for the Board on operational performance related to marketing initiatives and business development activities.

Community Relations Management:

• Foster relationships with local communities, health organizations, local authorities, interest groups, and other key stakeholders.

Requirements

• Master’s degree in Marketing, Business Administration, Healthcare Management or a related field.
• At least 7 years of experience in marketing or partnership development within the healthcare sector.
• Strong analytical skills with experience in data-driven decision-making.
• Strong financial acumen with experience in budgeting, cost management and revenue optimization.
• Excellent communication, negotiation, and interpersonal skills.

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JOB SUMMARY

• As the Front Desk Officer, you’ll provide excellent customer service to patients, visitors, and staff. The ideal candidate will be responsible for welcoming/greeting visitors, answering phones, and managing the reception area.

KEY RESPONSIBILITIES

• Serve as the first point of contact for patients, visitors, and clients, providing a welcoming and professional experience.
• Manage patient check-ins, appointments, and inquiries, ensuring efficient and friendly service.
• Handle phone calls, emails, and correspondence, directing them to the appropriate departments.
• Maintain accurate records of patient information and appointments in the hospital’s system.
• Welcome and direct patients, visitors, and staff in a friendly manner and ensure they are comfortable.
• Answer phone calls, schedule appointments, and manage front desk operations.
• Maintain a neat and organized reception area.
• Assist patients with registration and direct them to appropriate departments.
• Handle inquiries and provide general information about hospital services.
• Manage patient flow and coordinate with departments for seamless service.
• Assist in billing, payment processing, and other front desk administrative tasks.
• Good professional appearance.

Requirements

Educational Qualifications:

• Bachelor’s degree in a relevant field

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Job Summary:

• As a Procurement Officer, you’ll be responsible for sourcing, purchasing, and managing the procurement of goods and services for the hospital. They ensure timely delivery, optimal pricing, and quality standards.

Key Responsibilites:

• Identify and establish relationships with reputable suppliers, vendors, and service providers.
• Negotiate favorable terms, pricing, and service-level agreements (SLAs).
• Evaluate supplier performance to ensure consistency and reliability.
• Collaborate with department heads to assess procurement needs and priorities.
• Develop and implement procurement plans based on budget, and hospital objectives and needs.
• Maintain a database of suppliers, pricing, and historical purchase records.
• Ensure compliance with hospital policies, standards, and regulatory requirements for all procurement activities.
• Prepare and process purchase orders, ensuring proper documentation and authorization before issuance of same.
• Oversee inventory levels and reorder items to prevent shortages and stockout.
• Ensure procured items meet required quality standards and specifications. 
• Promptly address discrepancies or defective deliveries promptly.
• Ensure procured items meet required quality standards and specifications.
• Prepare regular (weekly and monthly) reports on procurement activities, expenditures, and vendor performance.
• Analyze market trends to identify cost or process improvement opportunities.
• Advise management on procurement related issues.

Requirements

Educational Qualifications:

• Bachelor's degree in Supply Chain Management, Procurement, or a related field.

Specific Certification or Licenses:

• Certified Purchasing Professional (CPP) or Certified Professional in Supply Management (CPSM)

Specific Skills and Experience Levels:

• Minimum of 3 years experience in Procurement, preferably in a healthcare setting
• Strong understanding of procurement principles and practices
• Proficiency in procurement software
• Excellent negotiation and contract management skills
• Strong organizational and analytical skills
• Attention to detail
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of healthcare procurement regulations and standards.