Invealth Partners Limited is an Investment and Management company with a focus on creating investment opportunities and strategic partnerships in the African continent. The company is poised to create efficiency and viability in the Infrastructure, healthcare, energy, retail and commodity sector while attracting investment and management of this portfolio to...
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As the Front Desk Officer, you’ll provide excellent customer service to patients, visitors, and staff. The ideal candidate will be responsible for welcoming/greeting visitors, answering phones, and managing the reception area.
KEY RESPONSIBILITIES
Serve as the first point of contact for patients, visitors, and clients, providing a welcoming and professional experience.
Manage patient check-ins, appointments, and inquiries, ensuring efficient and friendly service.
Handle phone calls, emails, and correspondence, directing them to the appropriate departments.
Maintain accurate records of patient information and appointments in the hospital’s system.
Welcome and direct patients, visitors, and staff in a friendly manner and ensure they are comfortable.
Answer phone calls, schedule appointments, and manage front desk operations.
Maintain a neat and organized reception area.
Assist patients with registration and direct them to appropriate departments.
Handle inquiries and provide general information about hospital services.
Manage patient flow and coordinate with departments for seamless service.
Assist in billing, payment processing, and other front desk administrative tasks.
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