Jobs at Dangote

Job Summary

• We are looking for a skilled Instrumentation Technician to join our dynamic team. The successful candidate will perform maintenance, troubleshooting, calibration, and installation on a wide variety of instrumentation equipment used in our facilities.

Key Duties and Responsibilities

• Perform installation, calibration, and maintenance of instrumentation and control systems.
• Troubleshoot instruments and control loops to ensure optimal performance.
• Conduct routine inspections of instrumentation equipment to detect faults and provide corrective action.
• Maintain detailed logs of instruments and calibration data.
• Collaborate with engineers to upgrade instrumentation and improve processes.
• Train and mentor junior technicians.
• Participate in safety audits and adhere strictly to safety regulations.
• Carry out other assigned tasks as required by Superiors.

Requirements
Education & Work Experience:

• SSCE + 8 yrs experience + Trade Test 1,2,3. OR Ordinary National Diploma (OND) in Engineering (Electrical, Electronic, or related field) or equivalent.
• Minimum of 2- 5 years of work experience in instrumentation within an industrial setting.

Skills & Competencies:

• Strong knowledge of calibration standards, maintenance practices, and safety protocols.
• Ability to read and interpret technical drawings and schematics.
• Excellent problem-solving skills and attention to detail.
• Good communication skills, both verbal and written.
• Ability to work independently and in team settings.
• Proficient in the use of diagnostic tools and instrumentation software.

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Job Summary

• The Finance, Audit & Reporting Lead is a key strategic role responsible for overseeing and coordinating the review, validation, and consolidation of financial, audit, and performance reporting across business units.
• This role ensures strict compliance with internal policies, regulatory requirements, and audit frameworks while providing critical insights and summaries to support executive decision-making at the VP level.
• Serving as the primary liaison between the Office of the VP and various business functions, the Finance, Audit & Reporting Lead facilitates efficient communication, monitors adherence to governance standards, and manages interactions with external parties on tax compliance and investor relations matters.
• The role demands strong analytical acumen, meticulous attention to detail, and the ability to highlight key trends, risks, and intervention points that impact business strategy and operational integrity.

Responsibilities

• Review all documents from Business units and functions, for completeness, accuracy and relevance for the VP’s final decision
• Validate the handling of all exceptions from the Group Controller – Office of the VP as input to preparing final documents for presentation to the VP
• Confirm strict adherence to company policies, guidelines and other directives from the office of the VP
• Review Financial Reports and highlight key trends, observations and interventions points required by the office of the VP
• Summarize key highlights of Performance Reports distilling key notes for the attention for the VP
• Facilitate all interactions with 3rd parties on Tax Compliance or Investor Relations matters.
• Coordinate an up-to date approval log of all submissions for the VP’s approval and ensure YES/NO decisions within set response times as agreed by the VP.
• Assist the Group Controller – Office of the VP, in highlighting key decisions/ intervention points for the attention of the VP
• Monitor strict compliance with the overall Audit Framework including governance approach, procedures, processes and tools in adherence to company policies, guidelines and other directives from the office of the VP
• Review all documents from reporting BUs for completeness, accuracy and relevance for

Experienced Required

• 10 years’ experience in Finance, with at least 5 years at Senior level § Minimum of 10 years’ Audit or Legal work experience with at least 5 years management experience
• Minimum of 5 years’ experience with a top-tier Audit firm
• Experience across multiple industries/markets e.g. Manufacturing, Energy, Utilities. International work experience is an added advantage 

Competency Requirements:

• Knowledge of all relevant Financial Management and Corporate Governance legislation and policies 
• Strong understanding of leading Corporate Finance and Governance practices and industry trends
• Strong business acumen 
• Self-starter and Strong work ethics. 
• Excellent Communication skills § Strong analytical skills backed by § Excellent understanding of accounting principles and standards 
• In-depth understanding of internal auditing standards, responsibilities, code of ethics, and certification 
• Deep Industry knowledge § Deep understanding of Accounting principles and standards 
• Understanding of Corporate Governance principles § Strong analytical and evaluation ability.

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Job Summary

• To act as the gatekeeper for all incoming delivery requests, validating each "call-off" against all prerequisites before certifying it as ready for scheduling. This role ensures the integrity and accuracy of the entire scheduling process.

Responsibilities

• Receive, log, and acknowledge all customer delivery "call-off" requests submitted via the company’s application.
• Verify that all conditions for each request are met, including station ullage confirmation, clear account status, and correct application of any rolling balances.
• Proactively engage with customers or the commercial team to resolve any unmet conditions, ensuring orders do not get stuck in the system.
• Serve as the first point of contact for resolving discrepancies related to order quantities or product balances.
• Communicate the final, validated list of "ready-to-schedule" call-offs to the Scheduling Team.

Key Interfaces:

• Internal: Distribution Planning Team, Scheduling Team, Customer Success (all levels).
• External: Customers.

Requirements

• B.Sc in Business Administration, Logistics, or a related field.
• 2-4 years of experience in order management, customer service, or logistics coordination.
• High attention to detail and a methodical approach to processes.
• Strong problem-solving skills and the ability to communicate clearly and professionally with customers.
• Proficiency in ERP and CRM systems.

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Job Summary

• To lead the entire customer success function, ensuring all customer requests, inquiries and issues are resolved in a timely and professional manner.
• This role is responsible for designing and delivering service experience that drives customer satisfaction, loyalty, and retention

Responsibilities

• Manage the daily operations of the entire customer service ecosystem, including the Call Center and regional Service Support teams.
• Oversee the call-off request function, ensuring adherence to all processing and validation SLAs.
• Serve as the primary escalation point for complex or sensitive customer issues that require senior management intervention.
• Analyze customer feedback, service metrics (e.g., First Call Resolution, CSAT), and issue trends to identify and drive systemic improvements.
• Develop and implement customer service policies, standards, and procedures across all teams.

Key Interfaces:

• Internal: Distribution Planning Manager, Fleet Team, Commercial Ops Team, Regional Service Managers.
• External: Key Partner Stations/Customers.

Requirements

• BSc/MSc in Business Management or a related field.
• 10+ years of experience in a customer service leadership role, preferably in a B2B environment.
• Proven experience designing and managing multi-channel customer service operations.
• Strong analytical skills with the ability to use data to improve the customer experience.
• Exceptional empathy, communication, and problem-solving skills.