Job Vacancies at Sigma Consulting Group

Position Summary

• The Human Resources head oversee the daily operation of the Human Resources office. Responsible for areas of Recruiting, Employee Relations, Benefits, Events, Workers Compensation and other employee-related tasks.
• Additionally responsible for short and long term planning of all the HR related functions like workforce planning, recruitment, staffing strategies, wage and salary administration, associate and labour relations, benefits, workforce training and development etc.

Duties and Responsibilities

• To ensure that the company HR operational policies and processes are adhered to and continually improved.
• To assist in all activities concerning the sourcing & recruitment of staff, performance management, staff discipline and HR administration.
• To coordinate all matters of employee work permits and visas.
• To coordinate and / or conduct departmental training and conduct new hire hotel orientation program.
• Implement corporate policies and procedures on compensation, incentive, bonus and benefits.
• Continually assesses employee morale by analyzing absenteeism and turnover records, lateness and resignations.
• Coordinate and oversee all matters related to staff accommodation, facilities, and transport.
• Coordinates, controls and inspects employees accommodation, staff canteen, rest rooms etc. ensuring it is of the highest possible standard of cleanliness and comfort.
• Coordinate employee wellness and safety programs.
• Conduct needs analysis, develop, implement, and monitor training programs and materials.
• Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure as and when necessary.
• Ensures appraisals are carried out for every employee every 12 months or as per hotels management policy, and also reviews all appraisals and follows up on development needs, if required.
• Assist in communication of key message to all staff.
• Assist in recruitment and hiring of all employee.
• Ability to remain calm and courteous in demanding situations.
• Assists other department heads / HOD's in the formulation of HR policies and procedures for their respective departments.
• Assists with and ensures that all procedures concerning promotion, transfer and staff resignation is carried on within Company policy and also within legal boundaries.
• Assists in developing and conducting management training on a variety of leadership and HR topics.
• Assists in overseeing preparation of reports required by government agencies.
• Oversee Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.
• Support operational efforts through proper staffing and training of associates.
• Assist with planning, coordinating and executing employee activities and events, including monthly staff meeting, food festivals, annual picnic, holiday party, Wellness Fair, farewell party, community services etc.
• Issue staff or training experience and conduct certificates.
• Assists in the administration of the Hotel's social and staff benefit programs Eg: Employee of the Month, Leader of the Month, and other staff incentives.
• Provide guidance to the leadership team regarding employee morale, employee relations, coaching, counselling and discipline.
• Promote employee communication activities and channels, to encourage and enable feedback from staff.
• Maintain a positive relationship with staff representatives and ensure any employee grievances are monitored and resolved.
• Responsible for all back office and administration tasks of the department.
• Oversee the management of the recruiting process including position management, advertising, working with community agencies.
• Develops and maintains confidential departmental staff and associated files, documents, pay scale details and/or other important databases.

Qualifications
Experience:

• Bachelor of Science in Human Resources or Master's Degree education. Well versed in HR and Payroll Management Systems (HRIS Systems). And Excellent skills in Microsoft Office, HRIS system, Applicant Tracking system, and online recruiting resources.

Experience:

• Five years Human Resources management experience required preferably in an hospitality industry and minimum experience of 1 to 2 year in the same position at 4 Star or 5 Star Hotel.

Prerequisites:

• Have a Strong background in employment, employee relations, benefits, wages and salary, employee training, accident prevention, and government regulations and policies.
• Strong written communication skills required with an understanding and ability to work in a multi-cultural environment.

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Summary

• The ideal candidate will be responsible for overseeing all receptionist and secretarial duties at our main entrance desk. The candidate is expected to perform a range of duties including answering phone calls, managing the switchboard, and maintaining the reception area.
• The central goal of the selected candidates is to provide our clients with outstanding customer service and support. As the face of our company, the successful candidate will be presentable and friendly, with outstanding people's skills.

Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk area is always neat, well organized and equipped with all the necessary supplies such as pens, forms and papers.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate departments and takedown messages.
• Accept all letters and packages and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Welcome, register and check-in patients.
• Make patients appointments, confirm patient's appointment
• Prepare and file medical records.
• Client billing process.
• Dispense glasses prescription and contact lenses and helping patients through picking frames from the optical gallery.
• Other duties maybe assigned by the management.

Qualifications

• Degree in Mass Communication or any relevant field with 2 years of work experience.
• Must possess strong customer service skills.
• Degree in Business Administration or any relevant field.
• Excellent written and verbal communication skills.
• A good sense of negotiation would be required.
• Ability to be able to create a good presentation.
• Confident in using MS Word/ MS Excel.
• Ability to take initiative.
• Able to work well even when under pressure.
• Must be an active listener and a deal-oriented person.

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Summary

• The Ideal candidate will be responsible for managing general office duties to ensure company processes run smoothly
• Assists with director duties and corresponds with clients, customers, and vendors.

Job Duties

• Performs clerical duties, including, but not limited to, mailing and filing correspondence, preparing payrolls, placing orders, and answering calls
• Interacts with clients, visitors, and vendors
• Sorts and distributes incoming mail
• Arranges meetings by reserving rooms and managing refreshments
• Types correspondence, meeting notes, and forms among other documents
• Photocopies, scans, and files appropriate documents
• Edits documents for accuracy
• Maintains accurate records and enters data
• Assists with organising events when necessary
• Conducts research and compiles data
• Signs for delivered packages and distributes them to the appropriate recipient
• Interacts with directors when necessary
• Assists in setting up new client accounts
• Maintains financial database records
• Covers reception upon occasion
• Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary
• Answers customer questions and confirms customer orders
• Engages in educational opportunities as needed
• Performs additional duties when required, including drafting brochures and organising the filing system.

Skills and Qualifications

• Previous Experience in a Related Field Preferred; Self-Driven; Excellent Customer Care Skills;
• Exceptional Communication Skills;
• Ability to Maintain a Strict Level of Confidence;
• Proficiency in Microsoft Office Programs;
• Attention to Detail;
• Professional Appearance;
• Excellent Typing Skills;
• Strong Problem Solving Skills; Excellent Organisational Skills; Highly Motivated and Ability to Prioritize Efficiently;
• Ability to Work Alone or As Part of a Team;
• Enthusiastic and Reliable;
• Knowledge of Basic Office Management Procedures; Reliable.

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Summary

• The ideal candidate will be responsible for assessing patient's eyes to identify vision defects, diseases and injuries
• The candidate is expected to maintain medical files, evaluate eye defects, recording treatment plans, and perform eye inspections, expected to diagnose and treat visual problems and mange diseases, injuries, and other disorders of the eyes.

Responsibilities

• Perform vision tests and analyze results.
• Diagnose sight problems, such as nearsightedness or farsightedness, eye diseases such as glaucoma.
• Prescribe eyeglasses, contact lenses, and other visual aids, and if state law permits medications.
• Perform minor surgical procedures to correct or treat visual or eye health issues.
• Provide treatments such as vision therapy or low-vision rehabilitation.
• Provide pre and postoperative care to patients undergoing eye surgery.
• Take detailed medical histories for all patients, including current and past prescription medications.
• Educate patients on proper eye care.
• Advise patients about proper eye hygiene and care.
• Conduct routine eye examinations, including visual field tests.

Requirements

• Must posses a Doctor of Optometry Degree (O.D) from a reputable institution.
• Have minimum experience of 3 years in Optometry practices.
• Applicants must posses current practicing license issued by the Optometrists and Dispensing Optician Registration Board of Nigeria (ODORBN).

Skills:

• Excellent communication skills
• An interest in health and a desire to improve people's quality of life.
• Attention to detail.
• Manual dexterity, precision and accuracy.
• Strong inter-personal skills.
• Clinical decision-making and an ability to use professional judgement.
• Confidence.

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Summary

• The ideal candidate will be responsible for selling a company's products by identifying leads, educating prospects on products through calls, trainings, and presentations, and providing existing customers with exceptional support.
• Sales representatives are either inside or outside sales reps. Inside sales reps sell products over the phone and online. Sales reps span almost every industry.

Responsibilities

• Prospect and qualify new sales leads
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products
• Track all sales activities in company CRM system and keep current by updating account information regularly
• Communicate customer and prospect product pain points to appropriate departments
• Maintain a well-developed pipeline of prospects
• Develop strong, ongoing relationships with prospects and customers
• Meet and/or exceed quotas
• Coordinate with other team members and departments to optimize the sales effort

Requirements

• Bachelor's degree in Business, Marketing, Communications or related field
• 2-4 years of sales experience
• Proven ability to meet and exceed sales quotas
• Proven track record of successfully managing customer relationships
• Excellent interpersonal skills
• Highly self-motivated
• Strong verbal and written communication skills
• Proficient in Microsoft Office
• Working knowledge of CRM systems
• Selling products and services using solid arguments to prospective customers
• Performing cost-benefit analyses of existing and potential customers
• Maintaining positive business relationships to ensure future sales.

Skills:

• Strong negotiation and persuasion skills
• Customer Service Skills.
• Marketing Skills.
• Problem solving skills.