Jobs at EHA Clinics

What you’ll do 

The Human Resources Coordinator will support EHA Clinics department predominantly to:

• Assist with all internal and external HR-related inquiries or requests. 
• Gather, enter, and/or update data to maintain employee records and databases, as appropriate; establishes and maintain files and records for the office.
• Schedule meetings, interviews, HR events and maintain agendas.
• Assist with HR project development, planning and execution.
• Compose and prepare written documentation and correspondence for the HR department; screen and evaluate incoming and outgoing correspondence and prepare responses as appropriate.
• Assist in the coordination, supervision, and completion of special HR projects as appropriate. 
• Organize a filing system for important and confidential company documents
• Gather payroll data like bank accounts and working days.
• Update office policies as needed
• Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts
• Maintain a company calendar and schedule appointments
• Perform orientations and update records of new staff.
• Prepare reports and presentations with statistical data, as assigned
• Prepare and distribute meeting agenda and meeting minutes. 
• Maintain security and confidentiality of company information. 
• Produce and submit reports on general HR activity.
• Coordinates and facilitates the human resource processes at all business locations
• Collect and analyze business data from various departments to prepare reports and presentations for management. 
• Develop strong working relationships with senior management 
• Supervise HR Associates in order to ensure seamless workflow in HR operations in all locations.
• Maintain physical and digital personnel records.
• Update internal databases with new hire information
• Publish and Unpublish job posts
• Files documents into appropriate employee files.
• Prepare reports and presentations on HR-related metrics 
• Develop training and onboarding material
• Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
• Coordinate schedules, distribute memos and reports, and ensure that everyone is kept current on necessary company news and information 
• Keep up-to-date with the latest HR trends and best practices.

Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• Minimum of Bachelor's degree in Humanities from a reputable Institution.
• At least 1-2 years post NYSC-related experience.
• At least 2 certifications in relevant field.
• Proficiency in the use of the work task management tool is an advantage.
• Completion of compulsory National Youth Service Corps (NYSC) or exemption.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Excellent interpersonal and communication skills.
• Ability to be polite and compassionate without lacking confidence.
• Sound negotiation and persuasion skills.
• Analytical and problem-solving skills

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What you’ll do 

The Pharmacy Technician will support EHA Clinics department predominantly to:

• Fill medications based on prescriptions and prepare them for Pharmacists to dispense.
• Assist in stock count on a routine basis and ensure that expiring drugs are noted.
• Arrange/stack drugs and consumables according to FEFO guidelines.
• Ensure that minimum stock levels are not exceeded.
• Bring patients into the pharmacy (when necessary).
• Follow up/call patients to ensure compliance and report special cases to the Pharmacist on the duty.
• Follow up on drugs delivered to patients.
• Keep the pharmacy clean and ensure that dispensing materials are available.
• Assist in receiving medications from vendors.
• Assist in compounding in coordination with the Pharmacist.
• Dispense OTC medications and provide consumables to the nurses and doctors when needed.
• Preparing pharmacy packs under the supervision of a Pharmacist.
• Assist the Pharmacist in any other required duties.
• Conduct group responsibilities accurately and on time.
• Maintain and update pharmacy checklists regularly.
• Provide assistance in various functions of the Pharmacy.
• Develop and implement the teaching plan utilizing patient education manual.
• Document patient and family education.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
• Review, analyze and respond to different situations they encounter daily.
• Think critically in adapting to change, judging situations and taking appropriate decisions
• Adheres to Policies and Procedures.
• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.
• Other duties as assigned from time to time.

Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the likes; review, analyze and determine the significance of a variety of diagnostic test results.
• Participate in the quality management system through process monitoring, data analysis, implementation of interventions, and evaluation of those interventions' efficacy. 
• Work to establish and maintain both long-term and short-term goals for the Quality Management Program, keeping track of and document the success of Quality Improvement Projects in achieving QI goals, advising and providing guidance to staff on the priorities and projects of Quality Management.

Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• Minimum qualification of Diploma in Pharmacy
• Minimum of two (2) years of progressive experience in Pharmacy within the private and public sectors. Experience working with public health and health systems is an advantage.
• Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Data Analysis
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail