Human Resource Roles at HealthPlus Limited

• Conduct performance appraisals and reviews and overseeing all administration of the performance appraisal process
• Manage the annual performance appraisal process and cyclical activities
• Ensure accuracy in performance review scores
• Designing and implementing all processes relating to career development, talent management, employee development of the staff
• Provide assistance as needed to line managers to improve performance and effectiveness.
• Facilitate performance calibration sessions
• Performing analysis on key metrics/processes and recommend process improvements that maximize efficiencies
• Ensure that all employees have completed Goal Setting plan at the start of the year
• Ensure that performance discussions are documented and implemented accordingly
• Communicate measurement standards and key performance indicators to all members of the organisation
• Preparing and reporting all performance measures (i.e. monitoring tool) and results to corporate and local management
• Ensure career-pathing for employees and succession planning for key leadership roles
• Conduct the reviews and updates of performance appraisal tools

• Work with the Human Resource Manager in implementing the strategic direction for the Recruitment & Selection function of HealthPlus & CasaBella
• Handle Human Resource matters related to Manpower Planning, Recruitment, Selection and Placement
• Coordinate the entire staff recruitment process which includes but is not limited to preparing advertisements, checking application forms, short listing, administering pre-employment assessments, interviewing and selecting candidates, conducting pre-employment medicals, reference checks, guarantor’s verification etc.
• Work closely with the Human Resources Manager to promote equality and diversity as part of the culture of the organization;
• Propose innovative and creative measures to address pressing staffing issues in the organisation at every point in time.
• Work with the Human Resource Manager
• Provide advice and assistance with writing job descriptions
• Prepare, develop and implement procedures and policies on staff recruitment
• Manage all staff induction programs and activities

Learning & Development

• Report to the Talent Manager
  • Work with the Talent Manager in implementing the strategic direction for the Talent Management function of HealthPlus & CasaBella
  • Partner with departmental heads to develop learning strategies to build capabilities and engagement that drives performance and results
  • Act as learning and development point of contact for HR Business Partners and clients, and consult with clients to develop learning strategies which supports business and organizational goals. Apply learning theory/models, benchmark best practices/trends, and maintain knowledge of cutting-edge approaches in order to deliver learning solutions that drive lasting impact.
  • Ongoing assessment of needs and prioritization of Learning & development initiatives and projects company wide
  • Conduct needs analysis, identify performance gaps, and provide appropriate recommendations for learning solutions
  •  Maintain a high level of understanding and knowledge of the company strategy business strategies; support these strategies by developing comprehensive learning and development plans that align with the organisation goals and objectives
  • Provide leadership development through intact and programmatic experiences that ensures transfer and integration of learning
  • Understand and measure organizational readiness for comprehensive learning and development strategies within the organisation
  • Guide HR Business Partner and other key partners in understanding the learning progression, and help them appreciate and support the 70/20/10 model of development.
  • Rigorously keep up with consulting/training industry trends to provide effective and meaningful learning solutions to client groups
  • Plan and oversee the logistics of all training programmes
  • Design individual annual Personal development plans.
  • Manage the training budget
  • Design and develop training and development programs based on both the organization’s and the individual's needs. Amend and revise where necessary
  • Implement Training and Development Programs
  • Manage the Industrial Training Fund (ITF) remittance and claims process
  • Manage the delivery of training and development programs.
  • Evaluate training and development programs
  • Manage the e-learning programme
  • Maintain training matrix showing holistic training position of each staff department, compliance with training calendar and performance report
  • Liaise with internal and external Training facilitators and other Training Organizations
  • Manage the Archiving Learning Structure
  • Facilitate leadership development content in the subject area assigned by the leadership team or client need. These classes may include (but not limited to): managing self, managing others, coaching and mentoring, communication skills, project management, etc
  • Facilitation and tailoring of classes for training sessions 
  • Maintain an active knowledge of the subjects taught and stimulate enthusiasm for those subjects
  • Design or provide additional tools and resources that support development beyond formal training, which may include relationship- or on-the-job experiences and resources that drive development and the transfer of learning.
  • Understand and utilize various participant learning styles in order to facilitate the best teaching and learning situations
  • Plan each class, both as to content and method, to make each class minute meaningful
  • Maintain a high level of expertise on the company’s products and services
  • Identify and organise the company’s resources needed to support work

Organisational Culture

• Assist in the communication of company values
• Support the execution of culture change activities for the company