Jobs at Victoria Waterfront Hotel & Resorts

Role Overview

• We are seeking an experienced, dynamic, and business-savvy Hotel Manager to oversee the daily operations of our property.
• In this role, you will be the strategic leader responsible for maximizing profitability, maintaining flawless service standards, and fostering a positive, high-performance team culture.
• You will bridge the gap between high-level financial planning and front-line guest interactions, ensuring our hotel remains a premier destination.

Key Responsibilities
Daily Operations & Guest Experience:

• Service Excellence: Oversee all operational departments, including Front Office, Housekeeping, Food & Beverage (F&B), and Maintenance, ensuring they meet or exceed brand standards.
• Guest Relations: Maintain a strong visible presence in public areas. Actively engage with guests, resolve escalated complaints with diplomacy, and implement strategies to boost guest satisfaction metrics (TripAdvisor, Google, internal surveys).
• Quality Assurance: Conduct regular property walkthroughs to ensure immaculate cleanliness, safety compliance, and proper asset maintenance.

Financial Management & Revenue Strategy:

• P&L Ownership: Manage the annual operating budget, control labor costs, monitor departmental expenses, and drive profitability.
• Revenue Optimization: Collaborate closely with the Revenue Management and Sales teams to optimize Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) through dynamic pricing and corporate group bookings.
• Procurement: Oversee vendor contracts, purchasing agreements, and inventory controls across F&B and rooms division.

Team Leadership & Talent Development:

• Culture Builder: Recruit, train, mentor, and retain a diverse team of hospitality professionals.
• Performance Management: Establish clear departmental KPIs, conduct regular performance reviews, and foster an environment of accountability and growth.
• Compliance: Ensure absolute compliance with local labor laws, health and safety regulations, and food safety standards.

Required Qualifications & Experience
Experience & Education:

• Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred (equivalent senior-level luxury hospitality experience will be considered).
• Experience: 5+ years of progressive leadership experience in hotel operations, with at least 2 years as a Hotel Manager, Assistant General Manager, or Director of Rooms/F&B.

Core Competencies & Skills:

• Technical Proficiency: Deep familiarity with Property Management Systems (PMS) such as Opera, Cloudbeds, or HMS, along with modern Point of Sale (POS) and MS Office suite.
• Financial Acumen: Strong capability in analyzing financial statements, forecasting demand, and executing cost-control measures.
• Crisis Management: Proven ability to remain calm, decisive, and professional during emergencies, power outages, or medical incidents.

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Job Description

• As Cybersecurity Analyst you will investigate breaches, and implement security measures to safeguard sensitive information.

Key Responsibilities

• Threat Monitoring: Continuously monitor network traffic and system logs using SIEM (Security Information and Event Management) tools to identify anomalies.
• Incident Response: Triage and investigate security alerts in real-time, determine the severity of threats, and execute action plans to stop attacks.
• Vulnerability Assessment: Conduct regular risk assessments, penetration tests, and system audits to find and patch weaknesses before bad actors exploit them.
• Security Optimization: Install, upgrade, and configure security software like firewalls, VPNs, and endpoint protection programs.
• Reporting & Training: Document security breaches, compile metrics for management, and train employees on cybersecurity best practices.

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Role Overview

• We are looking for an RF / POP Engineer to bridge the gap between our wireless access infrastructure and our core network backbone.

Key Responsibilities
RF Engineering & Wireless Infrastructure:

• Link Planning: Perform path analysis and site surveys for Point-to-Point (PtP) and Point-to-Multipoint (PtMP) microwave/millimeter-wave backhaul links.
• Spectrum Management: Monitor frequency utilization, mitigate interference, and perform channel planning to optimize throughput and signal quality.
• Hardware Deployment: Oversee the installation, alignment, and commissioning of outdoor radio units, antennas, GPS sync modules, and surge suppression systems.
• Performance Optimization: Analyze SNR, RSSI, and modulation rates to troubleshoot connectivity issues and improve link stability.

POP Infrastructure & Operations:

• Site Management: Maintain physical POP sites (data centers, telecom shelters, or tower cabinets), ensuring proper power distribution (DC/AC), grounding, environmental cooling, and cable management.
• Network Integration: Rack, stack, and configure aggregation switches and edge routers to terminate local wireless and fiber loops into the network core.
• Capacity Planning: Monitor port utilization and bandwidth saturation at POP sites; execute hardware upgrades as required by traffic growth.
• Security & Compliance: Enforce physical security protocols at remote sites and ensure all installations adhere to telecommunications safety and building codes.

Required Technical Skills & Qualifications
Technical Competencies:

• Wireless Technologies: Deep understanding of wireless standards (e.g., 802.11ac/ax, LTE/5G, proprietary microwave systems like Cambium, Ubiquiti, Aviat, or Ceragon).
• Networking Fundamentals: Solid grasp of OSI Layer 2/3 (VLANs, Subnetting, OSPF/BGP, Static Routing).
• Physical Layer: Proficiency in fiber optic handling (cleaning, splicing, SFP installation) and structured copper cabling (Cat6/Cat6A).
• Tools: Experience with RF planning software (e.g., LinkPlanner, Pathloss) and network monitoring tools (e.g., Zabbix, SolarWinds, PRTG, or NetFlow).

Education & Experience

• Education: Bachelor’s Degree in Electrical Engineering, Telecommunications, or related field (or equivalent field-certified experience).
  Experience: 3 years in a field engineering, tower climbing, or ISP operations role.