Job Openings at the International Rescue Committee (IRC)

HeRON Project Overview

• FCDO/USAID Health Resilience of Northeast Nigeria (HeRON) Service delivery project in Borno and Yobe states supports delivery of quality integrated primary healthcare, reproductive, maternal, newborn and child health services, to improve evidence-based decision making, accountability at all levels of service delivery.
• IRC leads a consortium of humanitarian and development implementing partners (Action Against Hunger – AAH, Society for Family Health Nigeria - SFH).
• The Project team is working alongside states and local government authorities, strengthening their capacity to effectively deliver quality integrated primary healthcare, reproductive, maternal, and newborn and child health and nutrition services.

Job Overview / Summary

• The HeRON MEAL Technical Officer will report to the HeRON Consortium Senior M&E Manager.
• S/he will be responsible for the implementation of M&E systems and processes for the IRC led HeRON Consortium, ensuring consistent use of M&E approaches, data management, data quality and facilitates learning.
• The role requires extensive Monitoring, Evaluation, Accountability and Learning experience, and good understanding of organizational MEAL approaches and understanding of working in a consortium led project.
• The post holder will be expected to provide technical support in data gathering, aggregation, MEAL tool development, support electronic data platforms, databases and select technologies to capture and organize data in a usable format. 
• S/he will work collaboratively with consortium MEAL teams in partner organizations and support health M&E officers within the IRC.

Major Responsibilities
Consortium MEAL (70%):

• Support with ensuring all consortium led MEAL activities are up to date and tracked
• Carry out routine quality checks, ensuring all partner organizations are captured
• Support HeRON Snr. M&E Manager with planned surveys
• Ensure Project Cycle Management tool is updated monthly, making sure that the key project indicators sheet, Activity tracker sheet, and learning tracker tool, are up to date
• Harmonize all partner databases and Indicator Tracking Sheets monthly
• Support with data validation of databases and ITS shared by Implementing partners
• Provide summary sheets for quarterly reports and annual reports
• Develop and track procurement plan for HeRON MEAL consortium activities.
• In consultation with the Senior M&E HeRON Manager, organize lesson sharing events to fertilize learning across different partners.
• Support with developing tools that aid documenting, storing and sharing lessons learned that have implications for refinement of best programmatic practice;
• Ensure established client feed-back Mechanism across all Partners organizations are in place and provide feedback on CfM through on-the spot checks
• Develop/implement innovative ideas as regard to client feedback mechanism and ensure effective use of existing feedback mechanisms (FGD, hotline facilitation, suggestion boxes, exit interviews, IEC materials, radio jingles)
• Carry out data quality audits
• Carry out field monitoring activities
• Support with organizing lesson sharing events
• Support the HeRON Snr. M&E Manager in the implementation of HeRON project MEAL systems, and measurement tools in line with the IRC MfA framework/MEAL Handbook.
• Responsible for maintenance of folders on box
• Responsible for HeRON MEAL administrative tasks.

Consortium MEAL Health Systems Strengthening (30%):

• Support the Snr. HeRON M&E Manager with M&E stakeholder engagement activities
• Follow-up on and track action plans from stakeholder meetings
• Support with setting up meetings and stakeholder follow-up on commitments
• Ensure adequate data tools are available at HeRON supported health facilities
• Support dissemination meetings
• Produce and archive meeting minutes and reports.

Key Working Relationships

• Position Reports to: Consortium Senior M&E Manager
• Close Interaction with HeRON Coordination team: HeRON Team Lead, HeRON Deputy Team Lead, Governance Manager, HeRON Coordination Manager.
• External: Implementation partners (M&E focal points).

Qualifications

• Education: Bachelor’s Degree in Statistics, Economics, International Development, Public Health or a related field
• Work Experience: Minimum of four years of relevant experience in MEAL, research, and or analytics. Experience in Health Systems Strengthening M&E will be an added advantage
• Demonstrated Technical Skills: Demonstrated knowledge tracking and analyzing project indicators and capturing best practices and lessons learned to incorporate into project activities.
• Languages:  English and Hausa

Computer / Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Add position-specific (e.g. accounting software, statistical software, etc.).

Ability to Travel:

• 30% of time.

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Job Overview / Summary

• This program employee is a competent individual that will lead high-quality health and health related research studies in both community and hospital settings with focus on EmONC.
• Under the direct supervision of Senior Health Manager, the Research Manager is the focal point for IRC health program research studies across intervention locations. He/she will be responsible for leading a goal-driven stakeholder engagement, facilitation of research related calls/meetings, supervises data management processes, ensure appropriate documentations in research study, and ensure logistical and organizational support of research studies.
• The Research Manager ensures that the IRC’s health research studies are guided by the Nigeria Country Program SAP Implementation Plan. He/she reports to the Senior Health Manager and works closely with the HQ research team, other health managers in country program, Monitoring and Evaluation Manager and sectors.

Major Responsibilities
Research Program Management, Technical Quality, and Strategy.

Research Program Management:

• Research oversight: Provide technical and management leadership to a research study, ensuring national ethics approvals, that activities are implemented according to the workplan and approved research protocol, adherence to data protection standards, and that research questions are answered with necessary documentation done and report compiled.
• Stakeholder engagement: The research study will include strong stakeholder engagement with local government, healthcare providers, and community members. Ensure local stakeholders at the health facility, community and government levels are kept informed on progress and findings and are engaged in identifying recommendations for health system strengthening.
• Supervision of data collection: Provide technical supervision, in collaboration with the HQ research team, to the data collectors to ensure the accurate collection and compilation of both quantitative and qualitative data.
• Documentation and Research: Serve as the in-country focal point for the HQ research team for analysis and publication of results. Serve on the lead writing team for final reports and products, including a journal manuscript.
• Logistical Support and Organization: Work with IRC supply chain and procurement staff as well as local stakeholders to plan, organize and facilitate site visits, workshops, and trainings.
• Where necessary, participate in emergency assessments, develop detail report and plan for appropriate action(s).
• Monitor quality performance indicators ensuring adherence to technical standards, best practices, and donor guidelines.
• Seek out and nurture quality partnerships with community structures.
• As appropriate, foster inter-program linkages, exchange information, experiences and contribute actively to protection and disaster risk reduction mainstreaming in the health program studies.
• Collaborate with other relevant sectors especially Environmental Health, as well as Nutrition, Women Protection & Empowerment, and Child Protection to ensure good coverage of research processes.

Research Program Development:

• Contribute to design, planning, and drafting new research proposals.
• Contribute to donors’ reporting whenever necessary.
• In collaboration with Snr. Health Managers, develop expenditure plan, items forecast, review budget vs. actual expenditure for health research grants monthly and take necessary actions.
• Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures, spending plan and donor requirements.
• Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor, HQ, and special reports.

Staff Performance Management, Learning & Development:

• Hire, supervise (research consultants, data collectors/enumerators), and build the capacity of team members in relevant technical and management competencies.
• Develop and implement remote supervision capacity building approaches to build the strengths of the team members.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback/appraisals, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct reports and external stakeholders on a regular and predictable basis, at least monthly.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures and communicates through word and example a high standard of compliance with all applicable policies and regulations.
• Promote a culture of learning whereby lessons-learned and good practices are documented and shared for institutional memory.
• Perform all other related duties as assigned.

Coordination & Representation:

• Represent the program to local government representatives, partner agencies, etc. as required.
• This position is expected to coordinate a TAG under stakeholder engagement.
• In coordination with the Health Coordinator actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors.
• Attend all relevant meetings in relation to the health program as may be required and feed in the IRC priorities during meetings.
• Facilitate field visits for internal and external stakeholders, when required.

Key Working Relationships

• Position Reports to: Senior Health Manager
• Indirect/Technical Reporting: Health Coordinator and the HQ Research Team
• Position directly Supervises: Senior Health Officer, Health Officer, Research Consultant and Data Collector/Enumerator.

Key Internal Contacts:

• Country Program: SPC, Deputy Director Program, Finance Manager, Supply chain Manager,
• Field coordinator, DDFM
• Region/Global:

Key External Contacts:

• MOH, SPHCDA, HMB, Teaching Hospitals, and other INGOs (e.g., possible collaborative partners), Community leaders, health facility management team and CHIPS Agents.

Qualifications

• College/University qualification in the Social Sciences, Public Health or a related discipline and evidence of completion of NYSC (Discharge / Exemption Certificate)
• Three to five years progressive experience in community engagement, health systems strengthening, and research.
•  MNH study and thus knowledge / experience / interest in MNH is preferred.
• Experience conducting qualitative research preferred.
• The selected candidate will have strong stakeholder relationships, including strong relationship with various TWGs and QOC networks, and knowledge of government policies/strategies as related to MNH.
• Strong understanding of sexual and reproductive health issues; specific expertise within maternal and newborn health preferred  
• Demonstrable experience as a strong facilitator capable of creating a participatory environment
• Experience designing and facilitating trainings and capacity-building exercises.
• Flexible work attitude; effective planning and organizing skills.
• Strong communication skills, with excellent written and spoken English.
• Good computer skills: facility with MS Word, Excel, and email/internet software.

Demonstrated Technical Skills:

• Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial/Leadership Competencies:

• Skills and experience of remote management and willingness to travel to hard-to-reach areas
• Flexible, diplomatic and have ability and willingness live and work under pressure of workloads.

Languages: 

• Fluent in written/spoken English and Hausa.

Computer / Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, PowerPoint, and internet/statistical software. 

Ability to Travel:

• 15% of time if applicable as this position will demand frequent travel/visit to all the health facilities/sites during baseline, data collection, and end-line.

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Job Overview

• Based in Maiduguri, Nigeria the Grants Manager will provide grant management, business development and reporting support across the Nigeria portfolio.
• The Grants Manager will work closely with program, M&E finance, operations staff and the senior management team (SMT) to ensure quality management of both pre and post award grants functions.
• The Grants Manager will support donor compliance, timely reporting, high quality proposal development, project document filing, preparing donor briefs and donor/internal visibility.
• The position holder will be supervised by the Senior Grants Manager and will work closely with other, partnerships, and communications managers as well as the grants officers.

Major Responsibilities
Grant management and business development:

• With the support of the Senior Grants Manager, coordinate the development of quality proposals and narrative reports with relevant teams, including acting as lead writer when necessary.
• Liaise with HQ units (Regional Unit, Awards Management Unit, Technical Units) to ensure proposals meet internal standards and are responsive to donor requirements.
• Support program staff to assess funding opportunities in line with IRC Nigeria’s strategic objectives and the local context, advising on these as required.
• Work with program coordinators and managers to coordinate the timely development of high quality new funding proposals and donor reports for existing awards.
• Work closely with other members of the grants unit to proactively support grants management processes across the portfolio. 
• Monitor and support the use of grant/project management tools to ensure accurate tracking of opportunities, reporting and programmatic adjustments through the project life cycle.
• Provide technical guidance on IRC and donor regulations to ensure compliance across IRC Nigeria, proactively raising and resolving issues.
• Manage all reporting deadlines, and coordinate and consolidate reports as necessary to ensure documents are of the highest quality and in line with donor requirements.
• Act as a focal point for HQ grants administration and compliance colleagues, including maintaining submissions on IRC’s online opportunity management tracking system (OTIS).
• Contribute proactively to Project Cycle Meetings in collaboration with relevant project leads to ensure timely, quality implementation of project.
• Perform other duties as may be assigned by the Senior Grants Manager.

Donor Relations and Communications:

• Liaise with donors and potential donors, and other operational partners, including through attendance at meetings, and representing IRC and IRC’s interests by maintaining positive and constructive relations.
• In coordination with relevant colleagues, respond to requests from donors for compliance information and respond to donor compliance questions as needed.
• Ensure that relevant staff members are aware of all donor communications, changes in regulations, and meetings or events.
• Facilitate and participate in donor visits and/ or meetings.
• Develop external communication materials including factsheets and program updates

Compliance:

• Maintain up to date comprehensive knowledge of donor guidelines relevant to the Nigeria portfolio, including but not limited to: USAID, GAC, ECHO, UNOCHA, SIDA.
• Provide training to IRC staff on compliance and donor-specific compliance requirements.
• Closely monitor grants for internal or donor compliance issues, and flag concerns in a timely manner. 

Information Management: 

• Together with other grants colleagues, act as custodian of documentation of institutional knowledge and program activities in coordination with relevant sector supervisors and coordinators. 
• Together with other grants colleagues, maintain comprehensive electronic files for programs, and ensure IRC colleagues and have access to relevant records and information.

Key Working Relationships: 

• Position Reports to:  Senior Grants Manager
• Position directly supervises:  N/A
• Indirect Reporting: N/A
• Other Internal and/or external contacts: 
• Internal:  Grants, Partnerships, Communications, Finance, M&E, HR, Supply Chain, Safety and Security, Field Coordinators, Base Managers, AMU, Technical Units, and others as appropriate.
• External:  Partners, donors, and others as appropriate.

Job Requirements
Education:

• Bachelor’s Degree or equivalent in International Affairs, Development, International Political Economy or other relevant subject.

Work Experience: 

• 2-3 years working in grants management and proposal/ business development/ design.
• Knowledge of donor compliance regulations (BHA, USAID, ECHO, SIDA, GAC, etc). 
• Proven previous successful experience developing projects, writing proposals and donor reports.

Demonstrated Skills and Competencies:

• Good communicator with strong organizational, time management and analytical skills. 
• Strong writing and editing skills with close attention to detail
• Demonstrated attention to detail, ability to follow procedures but also use own initiative, meet deadlines, and work independently and cooperatively with team members
• Flexibility to adapt to changing requirements and circumstances
• Ability to juggle competing priorities, meet deadlines and work under pressure in an insecure environment
• Aptitude to adapt to a different context regarding security, culture, climate or health issues
• Willingness to travel 
• Commitment to women’s rights and IRC’s vision, mission and values, including sensitivity to cultural settings

Language Skills:

• Fluency in English, spoken and written

Working Environment:

• The Grants Manager will be based in Maiduguri, Borno, Nigeria with occasional travel throughout the sites where IRC has a presence. The security situation in Northeast Nigeria continues to be volatile with security level at 3 (orange); candidates should be prepared to implement programming in insecure environments. This is a non-accompanied position.