Fresh Jobs at TalentSquare

About the job

The Head of Operations, Planning & Support is responsible for establishing and running the agency's operations using a best-practice project delivery approach. The role ensures that all projects are delivered within the agreed scope, time, cost, and quality. The individual will oversee all aspects of project design, set deadlines, assign responsibilities, and monitor progress throughout the project lifecycle. Coordination with other departments to ensure compatibility and hiring new talent to meet client needs are also key aspects of the role.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure a minimum of 40% profitability on each project.
• Forecast requirements, schedule expenditures, analyze variances, and initiate corrective actions.
• Ensure that all projects are delivered on time, within scope, and within budget.
• Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Identify, create, and facilitate process design changes by conducting business and systems process analysis at a complex level.
• Ensure compliance with all quality procedures and policies related to project planning and reporting.
• Maintain direct responsibility for the timeliness and completeness of required project plans and performance metrics updates.
• Recommend budget requirements and ensure effective utilization of resources within approved budgets.
• Review daily updates and respond to issues and queries.
• Perform risk management to minimize project risks.
• Reconcile expenditure/budget at the end of each project.
• Understand and achieve all KPIs for each project.
• Develop spreadsheets, diagrams, and process maps to document needs.
• Regularly meet with the project team to review deliverables and deadlines.
• Delegate project tasks based on staff members’ strengths, skills, and experience levels while coaching them to become high-performing individuals.

Requirements

• Experience managing large-scale projects and day-to-day operational requests.
• Strong project management skills and the ability to handle multiple tasks.
• Understanding of indices, fundamentals, and analytical data.
• Self-motivation and the ability to meet objectives independently.
• Teamwork and an interest in business dynamics.
• Excellent organizational skills, including prioritization and time management.
• Effective communication skills with excellent client-facing abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

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About the job

• This is a full-time on-site role for a Senior Human Resources Business Partner.
• The Senior HR Business Partner will be responsible for overseeing HR policies, managing employee relations, ensuring compliance with labor and employment law, and implementing performance management strategies.
• They will also provide guidance and support to other HR team members and collaborate closely with business leaders to drive HR initiatives and strategies.

Strategic Partnership and Business Alignment:

• Partner with business leaders to translate strategic objectives into actionable HR strategies and programs.
• Conduct HR data analysis to identify trends and develop solutions that support business goals.
• Advise on talent management strategies to ensure the organization has the right skills and resources to achieve its objectives.

Talent Management and Acquisition:

• Lead the development and implementation of talent acquisition strategies to attract and hire top talent for critical roles.
• Manage the employee life cycle, from recruitment and onboarding to performance management and development.
• Partner with recruiters to source and attract qualified candidates.

Employee Relations and Engagement:

• Build and maintain strong relationships with employees at all levels, fostering a positive and productive work environment.
• Address employee concerns promptly and effectively, including conflict resolution and mediation.
• Develop and implement employee engagement initiatives to drive motivation and retention.

HR Operations and Compliance:

• Ensure compliance with all relevant labor laws and regulations.
• Manage HR operations efficiently, including payroll, benefits administration, and employee records.
• Stay updated on changes in employment law and HR best practices.

Change Management and Communication:

• Lead and facilitate organizational change initiatives, ensuring clear communication and employee buy-in.
• Develop and deliver effective communication strategies to keep employees informed on HR policies, programs, and updates.
• Partner with internal stakeholders to implement change initiatives effectively.

Requirements

• Minimum of 5 years experience in a HRBP function
• Strong knowledge of HR policies, labour and employment law
• Experience in employee relations and managing diverse workforce
• Excellent interpersonal and communication skills
• Ability to collaborate with cross-functional teams and influence business leaders
• Strong problem-solving and decision-making abilities
• Knowledge of talent acquisition, workforce planning & development strategies
• Experience in change management, performance management and organizational development
• Bachelor's degree in Human Resources or related field; Master's degree is preferred
• Professional certification in HR (e.g., SHRM-CP, PHR) is a plus