Latest Jobs at VIP Express Tourism Limited

Job Overview

• VIP Express Tourism Ltd is seeking a skilled and strategic Head of IT to lead our organisation's technology operations, drive digital transformation, and ensure the security, reliability and efficiency of all IT systems. The ideal candidate is a proactive leader with strong technical expertise, excellent project management capabilities and a demonstrated ability to align technology initiatives with business goals.

Key Responsibilities:

• Develop and implement the organisation's overall IT strategy.
• oversee and manage all IT operations, infrastructure and systems across all office locations.
• Ensure cybersecurity protocols, data protection, and compliance with relevant regulations.
• Lead and mentor the IT team, ensuring high performance and continuous development.
• manage IT projects, including upgrades, integrations and new technology rollout.
• Maintain and optimise hardware, software, network systems and IT assets.
• Coordinate with departmental heads to identify technology needs and opportunities.
• Manage vendor relationships and negotiate contracts for IT services and equipment.
• Prepare and manage the IT department budget.
• Ensure timely resolution of IT support issues and maintain SLA standards.

Key Requirements and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 6 years progressive experience in IT, with a least 3 years in a leadership role.
• Strong knowledge of IT infrastructures, networking, cybersecurity, cloud computing, and enterprise systems.
• Proven experience leading IT teams and managing large-scale projects.
• Excellent problem-solving skills, communication and strategic thinking.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Professional certifications is an added advantage.

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VIP Express Tourism Ltd is looking for a knowledgeable and hands-on IT Specialist to support our organisation's technology systems, ensure smooth daily operations and provide timely technical assistance to staff. the ideal candidate is detail-oriented, proactive and able to troubleshoot and resolve IT issues efficiently while maintaining a high level of professionalism.

Key Responsibilities

• Provide technical support to staff across all departments (hardware, software, network, and systems).
• Install, configure, and maintain computer systems, printers and IT equipment.
• Monitor and maintain network systems, internet connectivity and server performance.
• Ensure data security, system backups and adherence to IT policies.
• Troubleshoot system and network problems; diagnose and resolve hardware faults.
• Manage user accounts, access permissions, and system configurations.
• Support the rollout of new applications', systems upgrades and IT projects.
• Maintain an inventory of IT assets and ensure timely maintenance or replacement.
• Liaise with external vendors and service providers when necessary.
• Document technical issues and resolutions, and provide regular IT reports.

Requirements

• OND/HND/BSc in Computer Science, Information Technology or related field.
• 2 - 4 years proven experience in IT support or IT administration.
• Strong knowledge of computer hardware, software, network and operating systems.
• Experience with Windows OS, networking (LAN/WAN), routers, switches and basic server administration.
• Familiarity with cybersecurity best practices and data protection.
• Strong troubleshooting, communication and customer service skills.
• Professional certification is an added advantage.

Benefits:

• Career growth opportunities within the company.
• Comprehensive training and professional development.