Jobs at mDoc Healthcare

The position:

• mDoc needs knowledgeable and dynamic problem-solvers to be part of the firm through its next stage of development. The Head, Finance will oversee, track, and report on the expenditures for all project activities and staff. She/he will also drive financial strategy for the company.

Responsibilities

• The Finance Manager will oversee, track, and report on the expenditures for all project activities and staff. This role is based in Lagos or Abuja.
• The Finance Manager will oversee fiscal operations and systems for mDoc.
• The Finance Manager will establish and document accounting policies and procedures to ensure that all financial transactions are executed and documented in accordance with International Financial Reporting Standards, Nigerian laws, regulations and donor requirements.
• This position will also manage and develop accounting staff to effectively implement fiscal operations and will interface closely with the Executive team.
• Success requires a sound working knowledge of financial statements, IFRS and other required reporting. The Finance Manager will lead the team to provide excellent customer service, while fostering an environment of compliance to policies and investor/donor requirements. The Finance Manager will also lead or be involved in improvement projects which focus on internal operations, such as utilizing the accounting system to create automation and streamline processes.
• Oversee the financial reporting and management process-

Ongoing:

• Drive the timely month end close to produce and provide financials to all of our stakeholders. This includes sending timely (within 10 business days after close of the month) electronic general ledger detail and cash reconciliations to be rolled into their monthly financial reports.
• Oversee the month end close process to ensure standards reflect annual audit requirements, including a detailed review of the trial balance.
• Ensure the monthly closing checklist, per the policies manual, is reviewed and checked off monthly (reconcile accounts payable, accounts receivable, deferred revenue and cash accounts on a monthly basis, reconcile payroll, etc.)
• Supervise the maintenance of the general ledger and subsidiary journals, including cash receipts, cash disbursements, payroll, accounts payable and accounts receivable, using our internal accounting system.
• Oversee all revenue recording and ensure compliance to IFRS including those particular to social enterprises for restricted gifts and grants, etc.
• Responsible for customization of internal financial statements, as needed by management, within limits of the internal accounting software.
• Coordinate the monthly financial review process with each BU/ project directors.
• Prepare materials for monthly meetings with financial statement readers.
• Maintain prospective cash flow statement, including accounts receivable, projected revenue receipts and budgeted expenses.
• Responsible for the financial reporting to the Project/BU team leads and C-suite. Report critical financial information to the Finance Committee of the Board of Directors, as needed.

Annually:

• Ensure all necessary annual filings are completed.
• Manage all audits, including annual financial audit, regulatory, donor audits, etc.
• Produce all financials for the annual audit.
• Maintain an excellent relationship with our external audit firm.

Finance team management:

• Assist the HR Generalist in the development of a policies and procedures manual – finance related policies
• Develop internal policies and processes and train new team members on appropriate procedures and continually reviews work practices and procedures for better operational efficiency; and potential issues in accounts, financial processes and controls and proactively raise management attention to act and resolve.
• Works closely with the leads to manage day-to-day accounting, invoicing, payroll, cash management.
• Motivate team to achieve goals and continue to develop their professional skills.
• Supervise financial operations to ensure efficiency and excellent customer service:
• Maintain and develop written, up to date accounting policies and procedures.
• Ensure all processes support strong internal controls and avoid control deficiencies.
• Maintains compliance to all Nigerian (and other country dependent on expansion) regulations, laws, etc. related to finance and administration (such as payroll, taxes, etc.)
• Manage the internal accounting system including knowing functionalities, implementing new modules based on business needs and training staff.
• Maintain process improvement initiatives.
• Oversee management of vendor relations (concentration on trade discounts, cost containment, etc.)

Requirements

• MBA Required. Bachelor’s degree in Accounting or Finance 
• ICAN and/or public accounting experience 
• Minimum of 7-10 years of experience in a similar accounting or financial position 
• Experience using Sage accounting system or similar accounting software 
• Project experience in automating processes and systems 
• Experience developing and managing accounting staff and fostering service minded culture 
• A problem-solving way of thinking. We are looking for you to come with an ability to solve problems.
• Experience and understanding of health and healthcare
• Demonstrated experience in a similar role for a minimum of five years
• Exceptional communication, presentation and organizational skills.
• Ability to produce IFRS basis financials via financial software.
• Ability to work with diverse groups of people, including managing cross-functional relationships with members of staff at all levels in all offices.
• Skilled as a hands-on manager with impeccable integrity.
• Ability to plan, organize and think strategically.
• Ability to manage projects, partnerships and professional relationships.
• Highly organized and flexible in dynamic environment.
• Strong written, verbal and presentation skills.
• Excellent understanding of commonly used accounting and financial software and systems in Nigeria and knowledge of the banking regulations of the country.
• Comfort in working with a global team and in a startup environment.
• A recognition that mDoc is an early-stage startup so we work around the clock and are looking for you to work quickly and efficiently.
• A willingness to work super hard and problem-solve as a collective.

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Responsibilities

Budget and Finance

• Work with product/project teams on budgeting for hubs, offices, digital services and activities including the coordination of finances with staff, consultants, and vendors.
• Oversee the negotiation of billing rates and budgets.
• Oversee administrative responsibilities pertinent to scheduling and daily employee needs
• Serve as interim mDoc’s compliance officer, ensuring both financial and operational plans follow best practice.
• Develop content for invoices for key activities, projects, community outreach and onboarding and vendors as well as invoice and payment schedule.
• Work with accountant to support the processing of staff and consultant expenses in line with the office policies and ensure compliance.

People and General Operations:

• Analyze data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or business opportunities
• Lead, manage, and execute organization design efforts and help to create and execute a talent management strategy across business lines and help to lead change management projects
• Ensure the organizational structure for the business is deployed efficiently and effectively to optimize the startup organization
• Oversee execution of office and hub renovation
• Identify the critical roles and develop meaningful and diverse succession plans
• Identify opportunities to architect effective and dynamic organizational designs and development interventions, promoting efficiency and team engagement.
• Develop recommendations for organizational design and effectiveness to support scale
• Work with supervisor and leadership to set up the office and hubs and ensure a standard operating procedure of high quality and person-centred focus
• Proactively support and help to drive the startup operational structures required so that mDoc is functioning optimally from a regulatory and financial perspective.
• Actively analyze business analytics to advise organizational priorities and decision-making pertaining to staffing, business development, and revenue growth
• Oversee development of strategic expansion of core operational functions including service provider selection e.g. office/hub wifi, cleaning and negotiation
• Leverage inhouse tools to facilitate KPI and performance management process amongst team
• Oversee the process staff and consultant expenses in line with the office policies
• Facilitate weekly staff meetings (and work with operations associate) on other meetings as needed for hub and digital. Leverage Jira for meeting notes, owner assignment and timelines.
• Oversee refinement and implementation of HR policies, procedures, and guidelines. These will include topics such as health and safety, data protection, and security, onboarding, and Help to research and develop these where nonexistent
• Work to ensure that that the program staff and consultants adhere to these policies, procedures and guidelines and surface any challenges or barriers
• Help to develop recognition and rewards for staff
• Oversee new hire on-boarding
• Support the cultivation of the culture of lean and continuous improvement within the team, engaging them to be an active part of the company’s evolution
• General activities as required by the management team

Clinical Operations:

• Work with Clinical Operations Manager to refine and evolve hub and digital protocol for CompleteHealth™ and associated SOPs
• Work with supervisor to ensure that all staff are updated and trained on the protocols and SOPs and meeting assessments
• Work with Clinical team to ensure clinical, behavioral, digital, quality training and mentoring programs are optimally developed and delivered.
• Track progress and ongoing fidelity monitoring of the implementation and rollout of new processes and workflows with the care team
• Build, edit, document, and codify workflows for our internal knowledge management platform
• Actively develop, implement, monitor and evaluate community-based screening and hub workshop activities in partnership with staff.
• Additional job functions and general activities as required by the management team

Requirements

• Bachelor’s degree in operations, HR, management, business,etc required
• Masters degree preferred
• Over 7 years of experience in an HR or operations role
• Experience with technology tools for HR, Operations or Project Management
• A problem-solving way of thinking. We are looking for you to come with an ability to solve problems.
• Experience and understanding of health and healthcare
• Demonstrated experience in a similar role for a minimum of five years
• Exceptional communication, presentation and organizational skills.
• Experience in using technology platforms for project planning.
• Comfort in working with a global team and in a startup environment.
• A recognition that mDoc is an early-stage startup so we work around the clock and are looking for you to work quickly and efficiently.
• A willingness to work super hard and problem-solve as a collective.