Network Service Engineer at IpNX Nigeria Limited

Job Summary

• The Network Services Engineer is responsible for pro-actively performing network fulfilment activities across all network products. Assists in troubleshooting customer-impacting issues affected by the fulfilment process, diagnose problems and troubleshoot within Data Centre / LAN/WAN / Wireless, or Firewall / Load Balancing / Threat Protection.
• Providing design and implementation according to best practices and standards and assist in deploying and supporting Network services and Security for clients.

Duties and Responsibilities

• Maintain platform for network service usage; gathering monitoring statistics.
• Engage in routine preventative procedures and maintaining and monitoring network security i.e Firewall, switches.
• Proactively monitor and report infrastructure capacity including bandwidth, storage etc.
• Conduct service support analysis that will identify stretching objectives, drive improvements and deliver benefits in supporting customers whilst maintaining ipNX’s values.
• Maintain inventories of hardware, software and peripherals across the desktop estate; along with domain account information including rights, security and access groups.
• Implement controls to provide security for operating systems, software, and data.
• Maintain technical documentation and database information for the all networks and circuits.
• Manage maintenance and repair programs, making sure systems don't break down.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, MIS, Electrical Engineering or other technical disciplines
• 5 - 7 years working experience
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
• Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions
• Keen interest in emerging technologies Cloud, SD-WAN
• Good verbal and written communication skills required for interaction with business-users.
• Strong problem-solving skills required for technical issue resolution.