Job Vacancies at the Concept Group

Job Summary

• The Head, Business Operations has the primary responsibility of managing all business operations and setting goals across the organization.
• Tracking business results, performing cost-benefit analyses and monitoring business KPIs is critical to the role.
• The Head of Business Operations will drive operational excellence, manage business risks, optimize processes and resources, monitor business performance, and contribute to the strategic direction of the organization.

Duties & Responsibilities

• Strategic Planning: Developing and implementing the overall strategic direction and operational plans for the organization, aligning them with the firm goals and objectives.
• Business Process Improvement: Identifying opportunities for process optimization, efficiency enhancements, and cost reduction across different operational areas.
• Risk Management: Assessing and managing operational risks, including compliance, regulatory requirements, and internal control frameworks.
• Monitor financial data and recommend solutions that will improve profitability.
• Coordinate with the HR department to ensure hiring plans meet business needs.
• Financial Management: Collaborating with finance teams to develop and manage budgets, monitor financial performance, and analyze financial reports.
• Operational Excellence: Driving operational excellence initiatives to enhance productivity, customer satisfaction, and service delivery. This may involve developing and monitoring key performance indicators (KPIs), setting performance targets, and implementing continuous improvement practices
• Regulatory Compliance: Staying updated with relevant regulations, industry standards, and legal requirements.
• Reporting and Analysis
• Crisis Management

Qualifications / Requirements

• Minimum education level - First Degree in Business Management Science, Administration or other relevant field from a reputable academic institution.
• A Master’s in Business Administration, Post-graduate qualification(s) or professional membership is relevant.
• 7+ years of experience in Business Management.
• Proven experience working within the financial sector.

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Job Summary

• The Lead, TAE role is the most prominent role of the recruiting team where he/she exercises leadership over the recruiting department, overseeing the execution of all activities by TAE executives.

Duties and Responsibilities
Lead, Talent Acquisition & Engagement Team:

• Assessing candidates for roles in line with job competencies and TCG’s core values
• Coordinate talent acquisition activities to raise awareness of TCG
• Explore potential hiring needs and build long-term recruitment plans
• Lead, develop and coach TCG’s talent acquisition
• Partner and coach management and team leads in all aspects of talent acquisition
• Oversee any organizational training on talent acquisition
• Partner and coach team leads in all aspects of talent acquisition
• Oversee any organizational training on talent acquisition
• Any other assigned activity within the talent acquisition unit

Qualifications

• Master's Degree in Organizational Psychology, Human Resources or any other related field
• 5+ years progressive experience in recruitment of Senior/Executive Management roles
• 5 years of experience within the financial industry in senior leadership
• Strong communication skills required with the ability to build rapport and influence others
• Proven ability to lead, manage and develop others
• Experience in partnering across multiple employment models to influence results
• Proven success in driving a proactive approach in finding talent
• Proven conflict management and problem-solving skills
• Ability to create and develop effective presentations using data