Fresh Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

Job Summary

• The quality assurance officer is responsible for identifying quality problems in repaired terminals. They will closely work with the technicians and inventory team to test repaired terminals, and identify and document defects of terminals that do not comply with standards. They are majorly responsible for preventing defective terminals from reaching Business that could result in costly returns.

Job Description

• Quality Inspection: Conducting a thorough inspection of repaired terminals to identify any defects or deviations from the standard.
• Compliance: Ensuring that repaired terminals comply with the specified standards, guidelines, and technical requirements before distribution.
• Visual Inspection: Careful inspection of the quality of repaired terminals through visual examination.
• Testing Procedures: Implementing testing procedures using test sheets to validate the functionality and performance of repaired terminals.
• Documentation: Maintaining detailed records of quality inspections, test results, and issues identified during the test process.
• Collaboration: Working closely with repair technicians, engineers and relevant teams to address and rectify quality issues.
• Workflow process: Developing and implementing workflow of terminal collection and returning of non-conforming terminals to inventory.
• Stock keeping: Keeping proper and accurate records of received and returned terminals.
• Process Improvement: Identifying areas for improvement to enhance overall repair quality and efficiency.
• Perform other duties as delegated and assigned by his/her Line Manager.

Requirements

• OND/ HND, Bachelor's degree in Electrical/ Electronics, or a related field is preferred.
• Experience in terminal repair is an advantage.
• Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
• Proficiency in using Microsoft Office applications.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Effective written and verbal communication skills to collaborate with cross-functional teams.
• Ability to work independently and as part of a team, with a proactive and solution-oriented approach.

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Job Summary

• The Inventory Support Officer is responsible for providing operational and administrative support in the management of inventory and ensuring accurate recording and tracking of stock levels. They will assist in maintaining efficient inventory control processes, conducting regular audits, reconciling discrepancies, and facilitating the smooth flow of inventory operations.

Job Description

• Inventory Management: Monitor and manage inventory levels for hardware devices, ensuring stock accuracy and availability.
• Device Allocation: Ensure timely distribution and allocation of hardware devices to all stakeholders. Reporting: Generate and analyze inventory reports to track stock levels, Data Accuracy: Ensure that all inventory transactions are accurately recorded, and resolve any data inconsistencies.
• Process Improvement: Identify opportunities for process improvement in inventory management, including streamlining procedures, enhancing data accuracy, and implementing best practices.
• Communication: Communicate effectively with internal stakeholders regarding inventory status, stock availability, and any inventory-related concerns. Compliance: Ensure adherence to company policies, procedures, and industry regulations related to inventory management.
• Perform other duties as delegated and assigned by his/her Line Manager

Requirements

• OND/ HND , Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
• Similar experience in inventory management or related roles.
• Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
• Proficiency in using inventory management software and Microsoft Office applications.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Effective written and verbal communication skills to collaborate with cross-functional teams.
• Knowledge of inventory control principles, stock management techniques, and inventory valuation methods.
• Ability to work independently and as part of a team, with a proactive and solution-oriented approach.

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About the Role

• The Creative Strategist connects the business goals, customers, and creative execution and can develop insight-driven creative strategies that produce compelling campaigns, ensuring that every brand message is relevant, impactful, and results-driven.
• The role will report to the Creative Director and will work closely with the Copy Writers and Senior Art Director, to craft ideas that drive engagement, brand loyalty, and conversion across multiple touchpoints.

Responsibilities
Strategy Development:

• Define and execute a bold, creative vision that aligns with business objectives and brand strategy.
• Develop big ideas, storytelling frameworks, and engaging narratives that elevate our brand’s presence across digital, print, video, and experiential platforms.
• Champion design thinking and innovative creative strategies that push the boundaries of traditional marketing and branding.

Collaborate with Research team:

• Analyze audience behavior, customer journeys, and cultural trends to inform creative decisions.
• Use analytics tools to measure brand sentiment, engagement, and content performance.
• Stay ahead of cultural, social, and industry trends to ensure campaigns resonate with target audiences.

Campaign Ideation & Brief Interpretation:

• Lead brainstorming sessions and creative workshops to generate fresh ideas.
• Develop campaign messaging and storytelling frameworks.
• Work closely with copywriters and designers to ensure creative stays on strategy.
• Provide creative direction for content, visuals, and messaging across multiple platforms

Multi-Channel Strategy & Execution:

• Develop creative approaches for digital, social, experiential and influencer marketing.
• Guide content development for branded storytelling, video, social, and experiential activations.
• Ensure that campaigns are optimized for engagement, retention, and conversion.

Performance Optimization & Testing:

• Partner with analytics teams to measure and refine creative effectiveness.
• Iterate and optimize campaigns based on real-time performance data.

Requirements

• 5+ years of experience in creative strategy, brand strategy, or brand management (agency or in-house).
• Strong portfolio of successful campaigns and strategic storytelling work.
• Understanding of consumer research, audience segmentation, and trend forecasting.
• Experience writing creative ideation, campaign strategies, and brand messaging frameworks.
• Deep understanding of digital, social, experiential, and emerging media platforms.
• Familiarity with performance marketing metrics and creative testing methodologies.
• Strong storytelling and presentation skills - ability to sell ideas persuasively.
• Proficiency in tools like social listening platforms, and content performance trackers.

Key Soft Skills:

• Creative & Strategic Thinker - Can blend data, insights, and storytelling into impactful campaigns.
• Strong Communicator & Persuader - Can articulate ideas with clarity and impact.
• Collaborative & Agile - Works well with teams and adapts to change.
• Problem-Solver - Excels at turning business challenges into creative opportunities.

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About the Role

• The Portfolio Manager is responsible for overseeing the loan portfolio and leading a team of Field Credit Officers within a specific state. 
• This role involves setting performance targets, ensuring credit risk is managed effectively, maintaining a healthy loan portfolio, and driving growth of the business and loan products. 
• The Portfolio Manager will collaborate closely with other departments (Products, Risk, Operations, etc.) to uphold credit policies and ensure successful loan disbursement and repayment.

Key Responsibilities
Team Leadership and Management:

• Supervise, mentor, and provide guidance to Field Credit Officers (FCOs) within the assigned state.
• Set and communicate clear performance goals and objectives for the FCOs, ensuring alignment with the company’s overall targets and strategy.
• Conduct regular performance reviews, identify training needs, and foster professional growth among team members.

Portfolio Oversight and Growth:

• Develop and implement strategies to grow a robust and profitable loan portfolio in the assigned state.
• Monitor and analyze overall portfolio performance, including loan approvals, disbursements, and repayments, to ensure targets are met.
• Identify trends and potential risks, taking proactive measures to mitigate any issues that could impact portfolio health.

Credit Risk Management:

• Ensure adherence to the organization’s credit policies and procedures.
• Review and approve on loan applications recommended by FCOs, providing final credit decisions where necessary.
• Conduct periodic credit risk assessments and collaborate with the Regional Credit Manager and VP, Credit Portfolio Management to refine and enhance credit evaluation frameworks.

Compliance and Reporting:

• Maintain compliance with regulatory requirements and internal policies related to credit operations and portfolio management.
• Prepare and present regular portfolio performance reports to Regional Credit Manager and VP, Credit Portfolio Management, highlighting key metrics, trends, and recommendations for improvement.
• Ensure all documentation and records are accurate, up-to-date, and in line with compliance standards.

Stakeholder Engagement:

• Collaborate with cross-functional teams (Products, Operations, Risk, etc.) to ensure seamless loan disbursement and servicing processes.
• Develop and maintain strong relationships with business clients and community stakeholders to enhance the company’s market presence.
• Address and resolve escalated customer issues and inquiries related to the loan portfolio.

Process Improvement:

• Identify process gaps and inefficiencies within credit administration, making recommendations for system and process enhancements.
• Stay informed of industry best practices, market trends, and competitor activities, adapting strategies as needed.

Qualifications

• Bachelor’s Degree (or higher) in Business, Finance, Economics, or a related field
• Minimum of 4-5 years of relevant experience in lending, credit, or portfolio management, with at least 2 years in a supervisory role.
• Demonstrable experience in credit risk analysis and financial analysis.
• Strong knowledge of regulatory requirements and compliance in the financial sector.
• Proven track record in managing and growing a loan portfolio in a fast-paced environment.
• Must be resident in the state of responsibility.

Relevant Skills:

• Leadership & Team Management
• Analytical & Problem-Solving Skills
• Communication & Interpersonal Skills
• Strategic Thinking & Planning
• Attention to Detail
• Technology Proficiency

Other Requirements:

• High degree of integrity, professionalism, and confidentiality when dealing with sensitive information.
• Flexibility to travel for client visits, team meetings, and on-site evaluations as needed.
• Proactive and results-driven mindset, with a commitment to continuous improvement.

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About the Role

• We are currently looking to hire a Business Relationship Manager, the ideal candidate will be responsible for Merchant Acquisition, developing sales strategies and identifying business growth opportunities.

What you’ll get to do

• Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
• Cross selling of bank products and services.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets.
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers’ needs and requirements.
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.

Requirements
To succeed in this role, we think you should have:

• Tertiary education from a recognised institution.
• Minimum 4-5 years in-depth sales experience, preferably in the banking, fintech or similar industries.
• Strong understanding of the local financial services industry
• Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
• Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)
• Strong business acumen and analytical thought process.
• Ability to execute goals independently with little or no supervision.
• Excellent communication skills.

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About the Role

• The Portfolio Manager is responsible for overseeing the loan portfolio and leading a team of Field Credit Officers within a specific state. 
• This role involves setting performance targets, ensuring credit risk is managed effectively, maintaining a healthy loan portfolio, and driving growth of the business and loan products. 
• The Portfolio Manager will collaborate closely with other departments (Products, Risk, Operations, etc.) to uphold credit policies and ensure successful loan disbursement and repayment.

Key Responsibilities
Team Leadership and Management:

• Supervise, mentor, and provide guidance to Field Credit Officers (FCOs) within the assigned state.
• Set and communicate clear performance goals and objectives for the FCOs, ensuring alignment with the company’s overall targets and strategy.
• Conduct regular performance reviews, identify training needs, and foster professional growth among team members.

Portfolio Oversight and Growth:

• Develop and implement strategies to grow a robust and profitable loan portfolio in the assigned state.
• Monitor and analyze overall portfolio performance, including loan approvals, disbursements, and repayments, to ensure targets are met.
• Identify trends and potential risks, taking proactive measures to mitigate any issues that could impact portfolio health.

Credit Risk Management:

• Ensure adherence to the organization’s credit policies and procedures.
• Review and approve on loan applications recommended by FCOs, providing final credit decisions where necessary.
• Conduct periodic credit risk assessments and collaborate with the Regional Credit Manager and VP, Credit Portfolio Management to refine and enhance credit evaluation frameworks.

Compliance and Reporting:

• Maintain compliance with regulatory requirements and internal policies related to credit operations and portfolio management.
• Prepare and present regular portfolio performance reports to Regional Credit Manager and VP, Credit Portfolio Management, highlighting key metrics, trends, and recommendations for improvement.
• Ensure all documentation and records are accurate, up-to-date, and in line with compliance standards.

Stakeholder Engagement:

• Collaborate with cross-functional teams (Products, Operations, Risk, etc.) to ensure seamless loan disbursement and servicing processes.
• Develop and maintain strong relationships with business clients and community stakeholders to enhance the company’s market presence.
• Address and resolve escalated customer issues and inquiries related to the loan portfolio.

Process Improvement:

• Identify process gaps and inefficiencies within credit administration, making recommendations for system and process enhancements.
• Stay informed of industry best practices, market trends, and competitor activities, adapting strategies as needed.

Qualifications

• Bachelor’s Degree (or higher) in Business, Finance, Economics, or a related field
• Minimum of 4-5 years of relevant experience in lending, credit, or portfolio management, with at least 2 years in a supervisory role.
• Demonstrable experience in credit risk analysis and financial analysis.
• Strong knowledge of regulatory requirements and compliance in the financial sector.
• Proven track record in managing and growing a loan portfolio in a fast-paced environment.
• Must be resident in the state of responsibility.

Relevant Skills:

• Leadership & Team Management
• Analytical & Problem-Solving Skills
• Communication & Interpersonal Skills
• Strategic Thinking & Planning
• Attention to Detail
• Technology Proficiency

Other Requirements:

• High degree of integrity, professionalism, and confidentiality when dealing with sensitive information.
• Flexibility to travel for client visits, team meetings, and on-site evaluations as needed.
• Proactive and results-driven mindset, with a commitment to continuous improvement.