Jobs at Amy Consulting

• The ideal candidate will have a minimum of 7 years of experience in the travel and tourism industry, with at least 4 years in a managerial role.
• The successful candidate must demonstrate a proven ability to drive business growth, lead teams effectively, close sales, and foster partnerships with industry vendors and partners. Proximity to Ikoyi and proficiency in using GDS tools such as Amadeus and Galileo are essential.
• Key Responsibilities
• Oversee the day-to-day operations of the travel and tour company, ensuring smooth and efficient processes.
• Lead, manage, and mentor the team to achieve organizational goals and enhance productivity.
• Develop and execute strategic plans to drive business growth and profitability.
• Identify, secure, and close sales opportunities to achieve and exceed revenue targets.
• Build and maintain strong relationships with partners, vendors, and clients within the travel and tourism industry.
• Utilize GDS tools such as Amadeus and Galileo to manage bookings, ticketing, and reservations.
• Monitor market trends and competitor activities to identify new business opportunities. - Ensure excellent customer service delivery and client satisfaction. - Prepare and present detailed reports on operational performance and business growth to stakeholders.

Requirements

• A Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 7 years of experience in the travel and tourism industry, with at least 4 years in a managerial role.
• Proficiency in GDS tools such as Amadeus, Galileo, and other travel software.
• Proven experience in managing teams, driving sales, and achieving revenue targets.
• Strong negotiation, relationship management, and leadership skills.
• Excellent communication and problem-solving abilities.
• Proximity to Ikoyi is important.

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Job Overview

• The ideal candidate will have at least 5 years of experience in shortlet and facility management, a passion for delivering excellent customer service, and proficiency in booking platforms such as Airbnb, Booking.com, and similar software.
• The successful candidate will be responsible for managing the property, ensuring a seamless guest experience, supervising maintenance, liaising with vendors, and devising strategies to increase sales and occupancy. Must be available for immediate resumption and reside in proximity to Ikoyi.

Key Responsibilities

• Oversee the daily operations of the shortlet property, ensuring it is well-maintained and ready for guest occupancy. - Welcome clients and provide a “home away from home” experience by ensuring comfort, cleanliness, and a positive stay.
• Manage guest check-ins and check-outs, ensuring smooth processes and timely communication.
• Supervise and coordinate maintenance staff and contractors to ensure the property is in excellent condition at all times.
• Liaise with vendors for services such as cleaning, security, and other property management needs.
• Ensure all property systems, equipment, and amenities are fully functional and well-maintained.
• Develop and implement strategies to maximize occupancy, increase bookings, and optimize revenue.
• Monitor and manage the property's listing on booking platforms (Airbnb, Booking.com, etc.) and update availability, pricing, and promotions.
• Handle guest inquiries, complaints, and feedback promptly and professionally.
• Prepare and submit regular reports on property performance, occupancy rates, maintenance, and other operational metrics.
• Ensure compliance with safety standards, regulations, and company policies.

Requirements

• A minimum of 5 years of experience in shortlet management or facility management, with a strong understanding of the hospitality industry.
• Proficiency in booking platforms such as Airbnb, Booking.com, and similar software.
• Proven experience in managing properties, supervising maintenance, and liaising with vendors.
• Strong customer service skills with the ability to create a welcoming and comfortable environment for guests.
• Excellent organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Must be available for immediate resumption.
• Proximity to Ikoyi, Lagos is essential.

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Key Responsibilities:

• Welcoming customers into the store.
• Responsibilities for selling company's products while providing excellent customer service.
• Assisting customers throughout the buying process.
• Explaining the benefits and functions of products and how to use them to achieve the best results.
• Responding to inquiries on the company's social media pages.
• Recommending related products to increase customers’ options and enrich the shopping experience.
• Giving prompt and adequate daily reports to management.

Key Requirements:

• OND (minimum).
• Excellent communication skills
• Previous experience in sales.