Hostess at YellowDoor Hotels

Job Overview

Be the first welcome guests receive at The Living Room, YellowDoor Hotels’ restaurant and bar in Abuja. You’ll help guests feel at ease from arrival to seating, while keeping the entrance and service handoffs running smoothly in a premium, fast-moving setting.

Responsibilities

• Greet arriving guests warmly and respond to the occasion they are celebrating.
• Guide guests to suitable tables and check that they are comfortable.
• Manage the entrance and seating plan during busy service.
• Hand guests over promptly to a waiter or waitress.
• Follow up on guest concerns with servers and managers until resolved.

Requirements

• 2-4 years of experience
• Guest welcome
• Seating coordination
• Waiter handoffs
• Guest concern follow-through
• Restaurant, hotel, or event-hosting experience
• Professional presentation
• Rotating-shift availability
• Restaurant, hotel, or event guest hosting
• Seating plans and table rotation
• Reservations and waitlist management
• Front-of-house service handoffs
• Guest concern escalation and resolution tracking

What the Role Offers

• A professional but warm boutique hospitality team moves quickly, maintains high standards, and holds each other accountable for guest experience.