Jobs at Advantage Health Africa

Job Summary
We are seeking an experienced and detail-oriented Fulfillment Officer to join our team. As a Fulfillment Officer, you will be responsible for ensuring the timely and accurate delivery of products to our customers. If you have a proven track record of 3 years in a similar role and a passion for logistics and customer satisfaction, we encourage you to apply.

Responsibilities

• Daily record of sales
• Receive and process orders from HMOs and telemedicines partners daily.
• Relate with HMOs and update them on the status on orders accordingly.
• Relate with pharmacies to get details of requests for customers
• Follow-up on partners via WhatsApp, SMS and phone on pending transactions
• Send invoices to the Reconciliation Manager via various invoice groups.
• Monitor and resolve any fulfillment issues or discrepancies
• Implement process improvements to increase efficiency and customer satisfaction

Requirements

• B.Sc / HND or OND with 3 years work experience in similar role.
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and inventory management software

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Responsibilities

• Promote and sell medical products to existing and prospective customers.
• Aggressively coordinate sales efforts within assigned sales territory.
• Establish and maintain strong relationships with existing and potential clients.
• Conduct product presentations and demonstrations to healthcare professionals.
• Achieve and exceed sales targets in the assigned territory.
• Open new business and distributorship channels for the organization.
• Keep abreast of industry trends and competitor products.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum of 2 years experience as a medical sales representative.
• Strong communication and interpersonal skills.
• Ability to understand and articulate technical product information.
• Excellent negotiation and closing skills.
• Self-motivated and results-oriented.