Jobs at ThePush

Summary

• Our client, a reputable travel and tourism agency, is seeking a professional and personable Front Desk/Admin Officer to serve as the first point of contact for clients, manage inquiries, and provide seamless administrative support.
• This role is ideal for someone with excellent communication skills, strong organizational abilities, and a customer-focused attitude in a fast-paced service environment.

Scope of Work
Client Reception & Communication:

• Welcome clients and visitors warmly, ensuring a positive first impression of the agency.
• Answer phone calls, respond to emails, and direct inquiries to the appropriate department.
• Provide accurate information about travel services, packages, and processes.

Administrative Support:

• Assist with appointment scheduling, meeting coordination, and visitor management.
• Handle filing, data entry, correspondence, and other routine office tasks.
• Maintain an organized and professional reception area at all times.

Operational Assistance:

• Support the sales and operations team with client documentation and booking confirmations.
• Record and relay client feedback to the relevant departments for service improvement.
• Assist with managing walk-in inquiries to ensure smooth service delivery.

Compliance & Standards:

• Ensure adherence to company policies, confidentiality guidelines, and service protocols.
• Uphold a courteous, professional demeanour in all interactions and any other task assigned to you.

Requirements

• Interested candidates should possess relevant qualifications.

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Job Summary

• We are seeking a strategic and growth-oriented Business Development Manager to lead expansion efforts, secure new opportunities, and strengthen market presence.
• This role is suited for a professional who excels at building valuable partnerships, identifying growth avenues, and delivering tailored solutions that elevate customer and corporate experiences within a dynamic industry.

Scope of Work
Business Expansion:

• Develop and execute business development plans to drive revenue growth and diversify client portfolios.
• Identify, pursue, and secure new opportunities that align with the agency’s objectives.

Client & Partner Engagement:

• Build and sustain strong relationships with corporate organizations, travel agencies, and key stakeholders.
• Negotiate favorable agreements and close deals that foster long-term partnerships.

Market Intelligence:

• Conduct in-depth research on customer needs, travel trends, and competitor strategies.
• Translate insights into actionable strategies that enhance the agency’s market positioning.

Strategic Collaboration:

• Work with internal teams to create tailored proposals, presentations, and travel solutions.
• Support marketing initiatives that align with business development objectives.

Representation & Networking:

• Represent the agency at industry events, trade shows, and networking forums to expand brand visibility.
• Strengthen the agency’s presence in local and international markets.

Reporting & Leadership

• Track business development activities and prepare detailed performance reports for management.
• Guide and mentor junior staff to improve overall business development capacity, and any other task assigned to you.

Key Requirements

• Bachelor’s Degree, HND, or OND in Business Administration, Marketing, Tourism, or a related discipline.
• 2–4 years of verifiable experience in sales, partnership management, or client acquisition, preferably in travel, tourism, or hospitality.
• Demonstrated ability to secure high-value clients and consistently achieve set targets.
• Exceptional communication, presentation, and influencing skills.
• Proficiency with CRM platforms, booking systems, and relevant digital tools.
• Strong analytical mindset with the ability to translate insights into action.
• Highly organized, adaptable, and capable of managing multiple priorities.