Fresh Vacancies at Lakowe Lakes & Resorts

The porter will be responsible for greeting and welcoming guests at their accommodation, making dining and entertainment arrangements, assisting guests with their luggage and ensuring that the guest is as comfortable as possible. 
Ultimately, the Porter will provide the best possible experience for our guests during their stay.

JOB SPECIALIZATION: Assist with supervising leisure activities such as paddle boat, Volley ball, Movie Under the Stars, Team building activities, Fitness events, Bird watching. 
This role requires that the candidate knows how to swim and enjoys sports and outdoor activities. The candidate must have a charismatic personality. 

On completion the Corporate Lodge will include:
• 20 no. Upscale Guest rooms;
• Multipurpose Strategy Hall; Board Room;
• 4 Meeting Rooms;
• All day fine-dining Restaurant, with ca 60 covers.

Likewise, The Cottages will include:
60 upscale villas (Studios, 1-bed and 2 bed);
Full-service Spa and
 Specialist restaurant, with ca 40 covers.

The Facility will be developed in phases and Phase 1 is limited to:
11 villas of the Cottages (6no. studios, 4no. 1-beds, 1 no. 2 bed) with limited Spa services
Multipurpose Strategy Hall and 2no. Meeting rooms (total capacity of 170) of the Corporate Lodge. 
Outdoor Venues: The Island and Hole 18 Lawn 

Any other facilities that may be added over the fullness of time. 

MAIN RESPONSIBILITIES

• To consistently provide thoughtful, caring and sincere service.
• To identify and anticipate Guests’ needs and ensure personalized service is provided
• To provide Food and Beverage Services as required
• To assist with any plans or arrangements the guest intends to make during their stay
• To ensure that all requests from Guests are made possible and are followed up on
• To fully understand and have knowledge of all in suite services, technology, amenities, functions & systems
• Ensure repeat guests are met and greeted on a daily basis and profiles are updated
• Ensure long-staying/special-attention/occasion-celebrating guests are taken care of exclusively, paying particular attention to their needs and requests
• Respect guest privacy and do not discuss guests’ private information with colleagues
• Ensure all unattended valuables and belongings inside guest rooms are noted and Supervisor is informed about the same
• Provide third service to guests by ensuring rooms are tidied up after guests leave rooms
• Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met
• Demonstrate discretion and courtesy when entering into the private space of guests
• To assist guests regarding hotel facilities in an informative and helpful way
• To follow department policies, procedures and service standards

To follow all safety policies  
Special Duty: 

• Supervise all activities within Lakowe Lakes. i.e. Pedal boat rides, Picnic, Team building, Movie under the stars, Volley ball, Bird watching 
• Ensure that all participants adhere to the rules and regulations of their chosen activity
• Follow all safety policies for the activities 
• Provides guests with all necessary information regarding the chosen activity
• Accompany guests that require assistance in the chose activities 

SKILLS
Functional Skills: 

• The ability to swim is a must
• Familiar with water sports and boat riding

Communication skills: 
o    Have the ability to read and interpret documents such as safety rules, safety awareness information, operation and maintenance instructions, and procedure manuals. 
o    Ability to keep logs and to speak effectively to customers and associates
Generic Skills: 

• Ability to follow instruction, 
• Detail-oriented, 
• Professional attitude is required, 
• Ability to work independently,
• Professional experience in Microsoft Office 
• The ability to solve problems quickly and efficiently
• Sense of organization and planning
• Good written and verbal communication

EXPERIENCE AND EDUCATION

• A diploma in hospitality is preferred,
• Previous customer related experience an asset
• Previous experience in coordinating activities in a hospitality organization
• Experience as a Porter or similar role in the hospitality industry
• Physical mobility and stamina required, 
• Ability to follow instruction, 
• Detail-oriented, 
• Professional attitude is required, 
• Ability to work independently.

go to method of application »

Handyman, will conducts basic maintenance on various businesses or homes. Their main duties include repairing plumbing systems, fixing company equipment or tools and testing various company or home appliances to ensure they work properly.

Core Responsibilities and Key Result Areas

• Clean facilities by sweeping, dusting etc.
• Perform maintenance and light repairs
• Perform routine landscaping on the grounds
• Paint and fill gaps or crevices (on walls, sidewalks etc.)
• Undertake light installation or carpenting (e.g. build cabinets)
• Repair equipment or appliances
• Assist tradespeople with electrical, plumbing or HVAC repairs
• Undertake duties as assigned or emergency tasks 
• Perform basic tasks including painting and filling crevices, clean facilities and managing maintenance repairs.
• Perform repairs on company machinery, equipment or appliances.
• Detect and report the need for major maintenance repairs.
• Regularly check community spaces to identify issues with litter, mechanical failure or breakdowns.
• Respond to clients’ maintenance requests in a timely and professional manner.
• Repair plumbing, electrical and safety systems.
• Maintain the cleanliness of outside spaces such as parking lots and sidewalks.
• Oversee the sprinkler system and trash containers on the company premises.
• Conduct performance assessments of company appliances, such as refrigerators, microwaves, stoves, ovens and coffee makers.
• Provide clients’ with support and guidance on maintaining their equipment.

Qualifications 

• Proven experience as handyman
• A minimum of 2 years’ working experience in a similar role.
• Ability to work with hardware tools and power equipment.
• Extremely organized with good communication skills.
• Detail-orientated with an aptitude for problem-solving.
• Experience with hardware tools and electrical equipment
• Basic understanding of electrical, plumbing or HVAC systems
• Good communication ability
• High school diploma or equivalent qualification required.