Fresh Vacancies at HRbreakoutRoom

Location: Lekki Phase 1, Lagos
Industry: Beauty Salon

Job Overview

• As the Customer Service Executive, you are responsible for achieving sales goals through exceptional customer service, providing product / services information, answering questions, and resolving any emerging problems that our customers might face with accuracy and efficiency.

Duties and Responsibilities

• Welcome walk-in clients
• Develop in-depth knowledge of all products: their features and benefits
• Respond to calls, emails, and direct messages on social media platforms(WhatsApp,Facebook, and Instagram)
• Collect and record information and appointment details from walk-in clients
• Book and confirm appointments
• Send appointment reminders to clients
• Prepare daily reports on sales
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Receive and process payments from walk-in clients
• Confirm payments and send receipts via email
• Reconcile clients orders with stylists
• Keep records and follow up with stylists to know the status of clients orders
• Ensure clients orders being sent out are in line with the company’s standards
• Call clients to get feedback after-sales and services
• Send company approved broadcast messages and newsletters to customers monthly
• Take the extra mile to engage customers

Qualifications

• Should possess a B.Sc. or HND in a related field.
• 3 years’ experience in a similar role.
• Great interpersonal skills
• Highly Organized and Self-control
• Able to work under pressure to meet deadlines
• Good organizational skills
• Customer orientation and ability to adapt / respond to different customers
• Effective listening skills
• High emotional intelligence
• Excellent written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively.

Salary
N80,000 - N120,000 / Month.

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Location: Lekki Phase 1, Lagos
Industry: Fashion Store

Job Description

• We are looking for a competitive Fashion Sales Assistant to help customers identify and purchase products they desire
• Sales Assistant duties include selling, restocking and merchandising.
• The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Requirements

• A graduate Degree in Business Administration or any related field with 1-2 years experience.
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills.

Salary
N60,000 - N80,000 monthly.

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Location: Sangotedo, Lagos
Employment Type: Full-time
Industry: Real Estate (Shortlet)

Job Description

• If you live and breathe sales and marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our sales channels.

Responsibilities

• Oversee the promotion of property sales on advertisement media and listing services (Arrange/design advertising to promote the property(ies)
• Communicate with clients to identify their requirements and choice of property
• Develop new business relationships, identify prospects and follow through till the sale is closed.
• Present the company’s products to potential clients through face-to-face meetings, cold calls and emails.
• Meet with clients who needs specialized attention or who are experiencing a difficult situation.
• Maintain Client Relationships - maintain relationships with repeat clients to keep them satisfied and promote future business opportunities and referrals.
• Implement sales plans to increase sales of the company’s products, work in the sales team to drive to achieve monthly and yearly sales targets.
• Meet and surpass minimum target sales of the company’s products according to agreed timelines.
• Design / draft content filled proposals to prospective clients.
• Schedule and conduct site visits and follow up effectively with client till closure
• Prepare a proper marketing report on sales activities to superiors through scheduled reporting structure.
• Meet with prospects and clients interested in properties to offer them real estate deals
• Oversee the preparation and approval of documents such as purchase agreements, and lease contracts
• Coordinate the closing of property deals to ensure vital documents are signed and payment received
• Conduct surveys to identify price of competing properties on the housing market
• Proffer recommendations to buyers and refer them to property consultants who provide legal and mortgage services
• Ensure compliance with housing laws and policies when conducting property deals
• Maintain contact with clients to have opening to discuss future business prospects
• Participate in seminars, conferences, and events to improve on existing job knowledge and expand personal network.

Requirements

• B.Sc. / M.Sc. Degree in Marketing or related field with 2-3 years work experience.
• Demonstrable experience in sales and marketing together with the potential and attitude required to learn
• Proven knowledge in Sales of Real Estate Products
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• Strong sales, negotiation, and communication skills
• Up-to-date with the latest trends and best practices in online marketing and measurement.

Salary
N70,000 - N100,000 / Month plus Commission.