Fresh Jobs at the Place (Smackers Limited)

Location: Lekki, Lagos

Job Description

• The Place Delivery Supervisor / Manager will be responsible for coordinating delivery team members, managing 3rd party rider relationships and overseeing every aspect of the delivery process.
• The position also will be responsible for performance analytics as it relates to our platform, as well as ensuring our restaurants are operating at a high-level across aggregator and 3rd party delivery partners.
• In addition, the position will be required to work with other functions within the organization including Operations, IT & finance.

Key Responsibilities

• Oversee daily activities of delivery team and provide direction and guidance as needed.
• Perform resource allocations and workload assignments according to delivery requirements.
• Ensure that team maintains high level of competence, service delivery and operational excellence.

Qualifications

• A Bachelor's Degree in a Business-related field.
• 1-3 years of professional experience
• Experience in customer service and logistics may be advantageous.
• Good computer skills and the ability to use business support software.
• Proficiency in Microsoft Office applications
• Strong customer service, project management, and quality control skills.
• Preferred experience in Marketing, or related field
• Experience with analytics platforms and would be a big plus

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Cashier

Kitchen Staff

Runner

Store Assistant

Location: Victoria Island, Lagos
 

General Job Description

• Maintain overall quality and service standards.
• Follow up on shift control issues
• Develop Operations Excellence Audit action plan.
• Ensure that Health & Safety and Food safety working practices are adhered to at all times
• Financial planning
• Develop budget plans and tactics to achieve target.
•  Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.
• Respond to written customer complaints on a weekly basis.
• Give outstanding service everytime
• Conduct management meetings.
• Communicate and implement national and local promotions.
• Manage the implementation of local sales building programmes

General Qualifications

• 0-2 years experience in the hospitality industry.
• Should possess a minimum of SSCE and a maximum of OND in any related field
• Strong leadership, motivational and management skills.

Desired Personal Attributes:

• Integrity
• Pro-active self-starter
• Assertive and tenacious
• Ability to work with little or no supervision
• Highly organized and able to adapt quickly to changing priorities.

Benefits (For all Positions)
Salary is highly attractive + HMO pension + 13th month salary + free lunch.