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  • Posted: Jan 5, 2019
    Deadline: Jan 11, 2019
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  • A card based information technology solution provider The business, which evolved in the year 1998, has systematically developed into a silent icon providing effective distribution and support (technical and consumables) of various card issuance machines (centralized and decentralized systems). Pajuno Development Company Limited is deeply focused on applica...
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    Technical Support Officer


    Location
    : Lekki, Lagos
    Function Domain: Service Support and Maintenance

    Job Description

    • Assist in proper monitoring and maintenance of clients devices across Nigeria
    • Assist in efficient after-sales support for all clients
    • Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions
    • Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff
    • Assist in ensuring effective help desk support, rapid response to queries and all clients issues
    • Implementation of standard processes and procedures

    Requirements/Qualification

    • BSc in Computer Science/Engineering (Fresh Graduates)
    • Applicants must be resident within Lekki/Ajah and its Environs.

    Remuneration
    Expected Salary is N50,000/month.

    go to method of application ยป

    IT Support Officer

    Job Description

    • Install and configure computer hardware operating systems and applications
    • In-depth knowledge of firewalls and its configurations
    • Monitor and maintain computer systems and networks
    • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
    • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
    • Provide support, including procedural documentation and relevant reports
    • Follow diagrams and written instructions to repair a fault or set up a system
    • Support the roll-out of new applications
    • Set up new users' accounts and profiles and deal with password issues
    • Respond within agreed time limits to call-outs
    • Rapidly establish a good working relationship with customers and other professionals, such as software developers
    • Test and evaluate new technology
    • Conduct electrical safety checks on computer equipment.

    Job Specification

    • B.Sc in Computer related field
    • In-depth knowledge on Windows server
    • Proficient disaster recovery techniques as regards data
    • Experience with application of server patches and antivirus update
    • Knowledge on Information Security.

    Remuneration
    Expected Salary: N100,000 - N150,000/month.

    Method of Application

    Applicants should send their CV and Application Letter to: recruitment@pajuno.com with subject of the mail "Technical Support Officer".

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