Fresh Jobs at Pajuno Development Company Limited

Location: Lekki, Lagos
Function Domain: Service Support and Maintenance

Job Description

• Assist in proper monitoring and maintenance of clients devices across Nigeria
• Assist in efficient after-sales support for all clients
• Assist in installing and configuring clients devices, diagnosing software and hardware faults and proffer solutions
• Consistent documenting and logging of clients problems and enquiries as relayed by the Customer Care staff
• Assist in ensuring effective help desk support, rapid response to queries and all clients issues
• Implementation of standard processes and procedures

Requirements/Qualification

• BSc in Computer Science/Engineering (Fresh Graduates)
• Applicants must be resident within Lekki/Ajah and its Environs.

Remuneration
Expected Salary is N50,000/month.

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Job Description

• Install and configure computer hardware operating systems and applications
• In-depth knowledge of firewalls and its configurations
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.

Job Specification

• B.Sc in Computer related field
• In-depth knowledge on Windows server
• Proficient disaster recovery techniques as regards data
• Experience with application of server patches and antivirus update
• Knowledge on Information Security.

Remuneration
Expected Salary: N100,000 - N150,000/month.