Invealth Partners Limited is an Investment and Management company with a focus on creating investment opportunities and strategic partnerships in the African continent. The company is poised to create efficiency and viability in the Infrastructure, healthcare, energy, retail and commodity sector while attracting investment and management of this portfolio to...
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The room service staff is responsible for delivering exceptional in-room dining experiences to our hotel guests, taking orders, serving meals, and ensuring guest satisfaction with food and beverage services.
This role requires attention to detail, excellent customer service skills, and ability to work efficiently in a fast-paced environment while maintaining high standards of hospitality.
Main Duties
Take accurate food and beverage orders from guests via telephone or in-person.
Deliver orders promptly and professionally to guest rooms and suites.
Set up in-room dining presentations with appropriate tableware and accessories.
Explain menu items, specials, and make recommendations to guests.
Handle special dietary requirements and food allergies with care and attention.
Maintain cleanliness and organization of room service equipment and trolleys.
Collect used dishes, glassware, and utensils from guest rooms.
Process payment transactions and maintain accurate order records.
Coordinate with kitchen staff to ensure timely preparation and delivery.
Handle guest complaints and special requests professionally.
Maintain knowledge of hotel facilities, services, and local attractions.
Ensure compliance with food safety and hygiene standards.
Stock and maintain room service stations and equipment.
Assist with banquet and event service when required.
Requirements
Senior Secondary School Certificate (SSCE) minimum
Minimum of 3 years experience in food and beverage service or hospitality
Excellent customer service and communication skills
Physical fitness and ability to carry trays and equipment
Knowledge of food safety and hygiene practices
Professional appearance and grooming standards
Ability to work flexible hours including early mornings, evenings, and weekends
Basic knowledge of food and beverage preparation and presentation
The Chef is responsible for overseeing all kitchen operations, menu planning, food preparation, and culinary staff management. This role involves ensuring food quality, kitchen efficiency, cost control, and compliance with health and safety standards. The ideal candidate must possess extensive culinary expertise, leadership skills, and ability to deliver exceptional dining experiences for hotel guests.
Main Duties
Plan and develop diverse menus for restaurant, room service, and special events.
Oversee and assist in food preparation, cooking, and presentation to ensure quality standards.
Manage food inventory, ordering, and supplier relationships.
Control food costs, portion sizes, and minimize waste to optimize profitability.
Ensure compliance with health, safety, and sanitation regulations.
Get trained cooking techniques, recipes, and safety procedures.
Coordinate with restaurant managers and event coordinators for special functions.
Develop and implement standard operating procedures for kitchen operations.
Monitor kitchen equipment maintenance and coordinate repairs when needed.
Handle customer feedback, complaints, and special dietary requests.
Create seasonal menus and introduce new dishes to enhance guest experience.
Maintain accurate records of food costs, inventory, and staff performance.
Lead by example in maintaining professional kitchen environment.
Requirements
Bachelor’s degree in Hospitality Management or a related field is preferred; equivalent experience may be considered.
Culinary degree or extensive professional culinary training
Minimum of 5 years experience in commercial kitchen management
Strong knowledge of Nigerian and international cuisines
Proven leadership and team management experience
Understanding of food safety regulations and HACCP principles
Excellent organizational and multitasking abilities
Creativity and innovation in menu development
Strong cost control and budget management skills
Ability to work under pressure in fast-paced environment
Professional certification in culinary arts preferred
Method of Application
Use the link(s) below to apply on company website.