Product Growth Intern at Youverify Online Services

Job summary

• The Product Growth Intern / Associate will work closely with the Product Development and Growth teams to support product adoption, customer engagement, and commercial growth.
• The role also involves close collaboration with the Customer, theSuccess and Sales team to ensure the product delivers value to users while supporting
• business objectives. This role is well-suited for an early-career professional who is passionate about
• technology, product development, and business growth, and who is eager to gain hands-on experience in a fast-growing tech environment.

Responsibilities

Product & Growth Support:

• Support the Product Development team in building and improving features that drive user adoption and retention.
• Work with the Growth team to support initiatives aimed at increasing product usage, customer acquisition, and revenue.
• Assist in executing growth experiments, feature rollouts, and onboarding improvements.

Customer & Market Insight:

• Collaborate with the Customer Success team to gather feedback from customers and users.
• Help analyze customer behaviour and product usage to identify improvement opportunities.
• Document user journeys and highlight challenges faced by customers, especially within the Nigerian market.

Commercial & Performance Tracking:

• Track and report basic product and growth metrics such as sign-ups, activation, engagement, retention, and churn.
• Support go-to-market activities for new product features and improvements.
• Assist in preparing weekly or monthly reports for Product and Growth reviews.

Cross-Functional Collaboration:

• Work with Engineering, Growth, Sales, and Customer Success teams to ensure alignment on product and growth goals.
• Support sprint planning activities, product documentation, and release coordination where needed.
• Ensure learnings from experiments and customer feedback are properly documented.

Requirements
Education & Experience:

• Bachelor’s degree in Product Management, Business Administration, Marketing, Computer Science, Engineering, Economics, or a related field.
• NYSC completed or currently serving (preferred but not mandatory).
• 0–2 years of experience (including internships, SIWES, or graduate roles) in product, growth, marketing, or tech-related roles.

Skills & Competencies

• Strong interest in product management, growth, and technology.
• Basic understanding of digital products, user experience, and customer journeys.
• Analytical skills with the ability to work with data using Excel or Google Sheets.
• Good communication and collaboration skills.
• Ability to work independently and take initiative in a fast-paced environment.
• Familiarity with tools like Jira, Notion, Google Analytics, Mixpanel, or similar tools is an advantage.