Fresh Jobs at Hope Payment Service Bank

JOB PURPOSE:

• To acquire and grow Branches, Agent Managers, Agents, Accounts Volume and Transactions volume from time to time in line with KPI.

KEY RESPONSIBILITIES:

• Create awareness of Hope PSBank Products and services.
• Identifying and marketing of prospective retail markets/cluster for Agents and account acquisitions.
• Assist in organizing sales/cluster STORMS and other retail sales campaigns.
• Driving Agents/Agents Managers to meet their set target.
• Resolution of customer related issues
• Assist in managing ongoing marketing and promotional activities.
• Agent recruitment, onboarding and management.
• Manage agent registration, set-up, branding and promotion.
• Liaise as an intermediary between the bank and the agent/agent managers.
• Perform other adhoc duties as assigned by Regional Head.
• And any other duties that might be assigned from time to time.

EDUCATION/TRAINING PROGRAMS: 

• Minimum of first degree in any discipline.

SKILLS NECESSARY FOR JOB FUNCTION:

• Agent Network Management
• Sales and Product distribution experience
• Full knowledge of retail, products and MSME businesses.
• Knowledge of the Agency Banking ecosystem
• Team player
• Social networking skills.

EXPERIENCE:

• Minimum of 2 - 3 years’ experience in Mobile Money, FMCG, Telcos and Aggregators sectors.

go to method of application »

JOB PURPOSE: 

• Ensures the Regional Offices operates optimally
• Recruit and manage Agent Managers/Agents and Opens account for customers in line with KPIs
• Drive accounts/Agents transactions for revenue generation and profitable to the bank. 

JOB RESPONSIBILITIES:

• Create awareness of Hope PSBank Products and services.
• Ensure the Regional Heads meet weekly/Monthly targets in terms of Agent recruitment, account opening and other variables as stated on their KPIs.
• Ensure branches properly train the new agents before onboarding.
• Monitor and manage agent transactions in various locations.
• Work closely with IT and vendors to make sure that the product works optimally.
• Drive activity and usage of Hope PSBank accounts.
• Initiate marketing and communication strategies to increase sales that are Regional specific.
• Manage ongoing marketing and promotional activities.
• Supervise, monitor and measure the activities of Regional Staff.
• Analyzing performance and drawing up action plans.
• Researching current industry/market trends and using knowledge for business improvement.
• Ensure continued growth of the bank Agents.
• Train agents on new services introduced by the bank.
• Perform other adhoc duties as assigned by CMO.
• And any other task that might be assigned from time to time. 

EDUCATION: 

Minimum of first degree in any discipline is required while Master’s degree or MBA qualification is desirable.

SKILLS NECESSARY FOR THE JOB FUNCTION:

• Agent Network Management. 
• Business Strategy and Plan.
• Team management and motivation to deliver result.
• Sales and Product Management experience.
• Analytics and data mining skills.
• Knowledge of MS Office Suite.
• Budgeting and Reporting.
• Basic Project management skills.
• Knowledge of the Agency Banking ecosystem.
• Team player.
• Good leadership and people skills.
• Excellent time management.
• Great networking abilities.
• Ability to work on different projects simultaneously. 
• Ability to clearly communicate any performance concerns to management and make recommendations.

EXPERIENCE:

• Minimum of 7years related experience.