Fresh Jobs at God is Good Motors (GIGM)

Terminal Accountant

The Vacancy exists at our UYO Terminal (Etta Agbor Road).

Candidates resident in this location or its very close environs are preferred.

Cadre: Entry Level

Job Requirements:

• BSc/ HND Accounting [minimum of 2.2] from an accredited/ reputable tertiary Institution.
• ACA/ ACCA will be an added advantage.

Job Description:       

• Responsible for all the accounting functions in the Terminal.
• Work with and assists the Chief Financial Officer in implementing account functions for the company.
• Handle all the cash expenses at the Terminal.
• Prepare reports of all movement of finance in and out of the Terminal.
• Ensure that daily call-over and verification are carried out on all transactions posted into the system from the Terminal.
• Assist in producing schedules for remittance/payment of VAT, PAYE and other statutory payments from the Terminal.
• Liaise with the head office to prepare monthly, quarterly and annual financial statements to be submitted to management.
• He also ensures completeness of all payments and dr receipts, invoices, Debit/Credit Memos and ensures they are correctly posted into the Accounting System.
• Contribute to team effort by accomplishing related results as needed.
• Secure Terminal financial information by completing data base backups.
• Comply with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

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CUSTOMER EXPERIENCE OFFICER

The Vacancy exists at our UYO Terminal.

Cadre: Entry Level

Job Requirements:

• BSc/ HND [2.2/ Lower Credit] from an accredited/ reputable tertiary Institution.

Job Description:       

• Make or update travel reservation(s) for walk in guest using the online booking system.
• Create and maintain Guests/ reservation records.
• Resolve service matters in-person or virtually.
• Forward booking/traveling reschedule requests to the concerned unit.
• Announce arrival and departure information using the public address system.
• Assist with Guests’ luggage check in.
• Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
• Adhere to all company policies and promote brand Goodwill.
• Promote/ Cross sell the GIGM online booking app and other Company products & services.
• Assist Guests that require special assistance to board or depart conveyance.

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The Vacancy exists in our CALABAR Terminal.

Eligible candidates who reside in Calabar should please send CVs to jobs@thegiggroupng.com with the Job Title and role as the email subject. Eg: TERMINAL OPERATIONS MANAGER - CALABAR

• B.Sc./HND qualification in a relevant field
• Minimum of 5 years’ experience in operations management.
• Experience from a service industry is an added advantage
• Knowledge of fleet management is compulsory
• Tech savvy as well as proficient in the use of modern technology and relevant Microsoft Office tools 

Job Duties

• Efficiently coordinate the daily operations of the terminal with the objective of ensuring zero service disruptions and service failures.
• Ensure the services of the organization are effectively marketed and that management approved performance expectations are surpassed.
• Track all in-transit buses assigned to the terminal effectively and ensure their availability to meet the projected demand by customers
• Ensure available buses are effectively fixed and ready for daily operations within stipulated turnaround time
• Conduct pre-trip inspections to ensure available buses are fit for use and are in alignment with the approved SCS (service, comfort, safety) standards for our fleet.
• Ensure available buses are efficiently assigned to routes, positioned for boarding.
• Ensure strict adherence to scheduled departure timelines and minimize service disruptions
• Ensure guests who have opted for pick up services are effectively processed in line with their bookings and picked up at their preferred location
• Ensure all information passed by management is effectively communicated to and understood by all terminal based staff.
• Promptly communicate shortage or surplus of buses at the terminal to the designated Operations support team.
• Resolve minor grievances or disputes that does not require escalation
• Ensure the terminal and its ambience is properly maintained and is in compliance with “The Company” standards by the facility maintenance team
• Ensures all transactions are effectively managed and documented on the approved ERP platform and that experience officers remit accurate sales to the accountant
• Identify opportunities to improve the interface and service to our customers
• Ensure all employees within the terminal comply strictly with the policies and procedures of the organization. E.g. resumption time, dress code, friendly attitude towards guests etc.
• Promote our services to encourage greater use of online booking platforms (Website and App).
• Liaise and negotiate with different stakeholders including local authorities, regulatory bodies, highways authorities and reps of host community as authorized by management.
• Develop and implement terminal staff shift schedule in compliance with standards set by HCD.
• Perform other duties as required or as assigned.