Fresh Jobs at GIG Logistics

Key Responsibilities:

Brokerage & Customs Operations

• Supervise all import and export clearance processes, ensuring full compliance with customs regulations and trade laws.
• Oversee the preparation, submission, and management of all customs documentation for inbound and outbound shipments.
• Liaise with regulatory agencies (e.g., Nigeria Customs Service, NAFDAC, SON, and other trade authorities) to ensure seamless cargo clearance.
• Maintain up-to-date knowledge of customs codes, tariffs, HS classifications, and changing international trade policies.
• Ensure timely clearance of express shipments to meet service-level commitments.

International Sales & Business Growth

• Develop and execute sales strategies to grow cross-border shipping, e-commerce logistics, and international delivery volumes.
• Identify and build partnerships with global couriers, freight forwarders, and last-mile delivery agents.
• Lead negotiations with international clients, distributors, and partners to secure profitable contracts.
• Explore new international markets and trade routes that align with the company’s expansion goals.
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• Financial & Performance Management
• Manage and optimise brokerage and sales budgets to achieve profitability targets.
• Track, analyse, and report on key performance metrics, including clearance turnaround time, sales growth, and customer retention.
• Ensure accurate billing and reconciliation of all brokerage and international sales transactions.
• Strategic Coordination & Stakeholder Management
• Collaborate with domestic operations, finance, IT, and customer service teams to ensure cohesive service delivery across borders.
• Work with the product and technology teams to enhance international logistics platforms, tracking systems, and data visibility.
• Represent the company in trade meetings, logistics conferences, and industry partnerships to strengthen brand presence.

Qualifications and Requirements:

• Bachelor’s degree in International Business, Logistics, Supply Chain 
• Management, or related field (Master’s degree preferred).
• Minimum of 5 years’ experience in logistics operations.
• Minimum of 3 years’ experience in customs brokerage, freight forwarding, or international logistics operations.
• Proven track record in international sales development and revenue generation.
• Strong understanding of customs regulations, tariffs, HS codes, and international shipping documentation.
• Excellent leadership, negotiation, and communication skills.
• Proficiency in CRM, logistics management systems, Power BI, or Excel for reporting and analytics.
• Ability to manage complex operations in a fast-paced, high-volume express logistics environment.

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Key Responsibilities:

Operational Leadership

• Oversee end-to-end logistics and delivery operations across all hubs and service centres within the region.
• Ensure timely and accurate movement of shipments, last-mile deliveries, and reverse logistics.
• Drive the implementation of operational policies, SOPs, and performance standards.
• Monitor daily operations to ensure compliance with company objectives and service-level agreements (SLAs).

Performance & Efficiency Management

• Track and analyse operational KPIs (e.g., delivery timelines, cost per shipment, vehicle utilisation, and customer satisfaction).
• Identify performance gaps and implement corrective actions to improve efficiency and reduce costs.
• Coordinate with the Fleet, Warehouse, and Customer Service teams to ensure smooth inter-departmental operations.

People & Team Management

• Lead, coach, and mentor Hub Managers, Fleet Officers, and Operations Supervisors within the region.
• Monitor staff performance, enforce discipline, and ensure alignment with company culture and goals.
• Identify training needs and support continuous development for regional teams.

Financial & Resource Management

• Manage regional budgets, cost controls, and resource allocation to ensure operational profitability.
• Review and approve expenditure related to fleet maintenance, fuel, manpower, and infrastructure.
• Support revenue generation efforts through efficient operational practices and customer retention.

Compliance & Safety

• Ensure all operations comply with company policies, regulatory requirements, and safety standards.
• Oversee vehicle inspections, maintenance schedules, and driver compliance across the region.
• Manage risk by enforcing safety procedures and incident reporting protocols.

Reporting & Communication

• Provide weekly and monthly regional performance reports to the Head of Operations.
• Liaise with senior management to develop and execute regional growth and expansion strategies.
• Represent the company in regional stakeholder meetings, customer visits, and operational reviews.