Fresh Jobs at EKO Hotels & Suites

Job Summary

• The Restaurant Supervisor will be responsible for overseeing daily restaurant operations, ensuring exceptional guest experience, maintaining service standards, and supervising restaurant staff.
• The ideal candidate must be proactive, customer-focused, and capable of managing service delivery efficiently.

Key Responsibilities

• Supervise daily restaurant operations to ensure smooth service delivery.
• Monitor staff performance and ensure adherence to service standards.
• Ensure guest satisfaction by responding promptly to complaints and feedback.
• Coordinate table arrangements, reservations, and staff scheduling.
• Ensure compliance with hygiene, safety, and hotel operational procedures.
• Train, guide, and support waiters and restaurant staff to improve efficiency.
• Maintain inventory control of restaurant supplies and ensure proper usage.
• Work closely with kitchen and bar teams to ensure timely food and beverage service.

Requirements

• Proven experience as a Restaurant Supervisor or similar role in a reputable hotel or restaurant.
• Strong leadership and team coordination skills.
• Excellent customer service and communication abilities.
• Ability to work under pressure in a fast-paced environment.
• Good knowledge of restaurant operations and service procedures.
• Relevant hospitality qualification is an added advantage.

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Job Summary

• The Head Waiter will be responsible for supervising waiters, ensuring smooth dining service, and delivering exceptional guest experience.
• The role requires strong communication, leadership skills, and a deep understanding of food and beverage service standards.

Key Responsibilities

• Supervise and coordinate the activities of waiters and service staff.
• Ensure guests are welcomed, seated, and served professionally.
• Monitor service delivery to ensure speed, accuracy, and guest satisfaction.
• Assist in handling customer complaints and resolving issues promptly.
• Ensure proper table setup, cleanliness, and presentation at all times.
• Train and mentor waiters on service etiquette and hotel standards.
• Communicate effectively with the kitchen and bar for order accuracy and timing.
• Ensure compliance with hygiene and safety regulations within the restaurant.

Requirements

• Proven experience as a Head Waiter or Senior Waiter in a reputable hotel or restaurant.
• Strong leadership and customer service skills.
• Good knowledge of food and beverage service standards.
• Ability to work efficiently in a fast-paced hospitality environment.
• Excellent communication and interpersonal skills.
• Relevant hospitality certification is an added advantage.

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Job Summary

• The Barista will be responsible for preparing and serving high-quality coffee beverages while ensuring excellent customer service.
• The ideal candidate must have strong coffeemaking skills, attention to detail, and passion for delivering consistent quality.

Key Responsibilities

• Prepare and serve coffee beverages including espresso, cappuccino, latte, and other specialty drinks.
• Ensure consistent taste, quality, and presentation of all beverages.
• Operate coffee machines and equipment properly and safely.
• Maintain cleanliness and hygiene of the coffee station and equipment.
• Recommend beverages to guests and provide excellent customer service.
• Monitor stock levels of coffee supplies and report shortages.
• Ensure compliance with food safety and hygiene regulations.
• Assist in developing new beverage ideas where required.

Requirements

• Proven experience as a Barista in a reputable hotel, café, or restaurant.
• Strong knowledge of coffee brewing techniques and equipment handling.
• Excellent customer service and communication skills.
• Ability to work under pressure and maintain consistency.
• Knowledge of hygiene and food safety practices.
• Barista training certification is an added advantage.

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Job Summary

• The Waiter will be responsible for delivering exceptional dining service by taking orders, serving meals, and ensuring guests have a pleasant experience.
• The role requires professionalism, speed, and strong attention to guest needs.

Key Responsibilities

• Welcome guests, present menus, and take food and beverage orders.
• Serve meals and beverages promptly and professionally.
• Ensure tables are properly set, clean, and well-arranged.
• Maintain excellent customer service throughout the dining experience.
• Respond to guest requests and complaints politely and efficiently.
• Ensure correct billing procedures and coordinate with cashier when necessary.
• Maintain cleanliness of service areas and comply with hygiene standards.
• Work closely with kitchen and bar teams to ensure timely service delivery.

Requirements

• Proven experience as a Waiter in a reputable hotel or restaurant is an advantage.
• Good communication and interpersonal skills.
• Strong customer service attitude and professional appearance.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts including weekends and holidays.
• Hospitality training or relevant certification is an added advantage.