French-Speaking Entry-Level Profiles at Beacon Power Services

How You'll Make An Impact

• We are looking for a client-facing and motivated Junior Associate – Product Operations to support the successful deployment and adoption of our products across our clients.
• In this role, you will work closely with internal teams and clients to help ensure smooth onboarding, provide day-to-day support, and contribute to improving how our products are used in real operational environments. You will gain hands-on experience at the intersection of Product, Operations, and Commercial, while learning how to translate client needs into actionable insights.

What You'll Do
Client Onboarding & Platform Enablement

• Support client onboarding by assisting with setup, identifying key contacts, and helping deliver platform training
• Work with Product and Commercial teams to ensure onboarding activities align with client needs
• Help prepare and update onboarding materials and training documentation

Client Support & Operational Coordination

• Act as a point of contact for basic client questions and platform-related support
• Assist in managing operational and platform issues, ensuring they are tracked and followed up on
• Coordinate with Product, Engineering, and Operations teams to help resolve issues

Product Feedback & Operational Improvement

• Gather client feedback and support in organizing insights on platform usage
• Share feedback with Product teams to help improve the product
• Assist in documenting processes, workflows, and standard operating procedures

What We're Looking For
Professional & Technical Strengths

• Experience in Product Operations, Product Management, Customer Success, or a related field
• Basic understanding of product development and how user feedback contributes to product improvements
• Familiarity with tools like JIRA or similar is a plus
• Ability to organize information and support simple data analysis
• Good communication skills, with the ability to clearly explain ideas and information

Leadership & Interpersonal Strengths

• Ability to collaborate with multicultural and geographically distributed teams
• High degree of autonomy and accountability, comfortable operating independently and as part of a team
• Strong willingness to learn and grow in a fast-paced environment
• Ability to work collaboratively with diverse and distributed teams
• Good organizational skills and attention to detail
• Ability to manage multiple tasks with guidance and prioritize effectively
• Proactive attitude and a problem-solving mindset
• Comfortable interacting with clients in a professional manner

Nice to Have

• Experience in a B2B technology, SaaS, or energy technology environment
• Familiarity with grid management systems, utility software platforms, or energy sector technologies