Jobs at Ngcom Network Solutions Ltd

Key Responsibilities

• Process customer payments and reconcile collections from bank transfers,payment gateways, and online channels.
• Prepare and issue invoices for broadband subscriptions, dedicated internet services, enterprise solutions, and installation fees.
• Monitor accounts receivable and follow up on overdue customer payments in collaboration with the Customer Service and Sales teams.
• Process vendor payments for bandwidth providers, equipment suppliers, contractors, and service providers.
• Prepare monthly bank reconciliations and investigate discrepancies.
• Maintain accurate financial records, journals, ledgers, and supporting documentation.
• Assist in the preparation of monthly, quarterly, and annual management accounts.
• Support the preparation and monitoring of departmental budgets and operating expenses.
• Process payroll and ensure timely remittance of PAYE, pension, and other statutory deductions.
• Prepare tax schedules and ensure compliance with all applicable financial and tax regulations.
• Reconcile customer billing records with the billing system (e.g., Radius Manager or ERP) to ensure billing accuracy.
• Assist with inventory valuation and financial records relating to network equipment and spare parts.
• Prepare cash flow forecasts and monitor the organization's liquidity.
• Support internal and external audits by preparing required financial records and documentation.
• Generate financial reports and provide insights to management to support business decisions.
• Liaise with banks, auditors, regulatory agencies, and external stakeholders on financial matters.
• Ensure compliance with company financial policies, internal controls, and accounting standards.
• Perform other finance and accounting duties as assigned by the Finance Manager or Head of Finance.

Qualifications

• Interested candidates should possess a Bachelor’s Degree with 2 years experience. 

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Responsibilities

• Install, terminate, splice, and test fiber optic cables for customer installations and network expansion projects.
• Perform preventive and corrective maintenance on the FTTH and backbone fiber network.
• Conduct fiber optic testing using OTDR, Optical Power Meter, Light Source, Visual Fault Locator (VFL), and other testing equipment.
• Troubleshoot and resolve fiber faults, signal degradation, and network outages within agreed Service Level Agreements (SLAs).
• Install, configure, and maintain Optical Line Terminals (OLTs), Optical Network Terminals (ONTs), splitters, and associated fiber infrastructure.
• Perform customer installations, relocations, upgrades, and service restorations.
• Carry out fiber route surveys and recommend the most efficient installation paths.
• Ensure proper cable routing, labeling, and documentation of all fiber installations.
• Monitor network performance and proactively identify potential issues affecting service quality.
• Perform emergency restoration of damaged fiber cables resulting from cuts or other network incidents.
• Coordinate with the GNOC, Project, Infrastructure, and Customer Support teams to resolve technical issues efficiently.
• Ensure all installations comply with company standards, engineering specifications, and safety regulations.
• Maintain accurate records of installations, maintenance activities, fault resolutions, and network changes.
• Assist in the deployment and commissioning of new fiber infrastructure projects.
• Conduct acceptance testing for newly deployed fiber links and customer connections.

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Key Responsibilities

• Source, evaluate, and negotiate with suppliers and vendors.
• Prepare and process purchase orders and procurement documentation.
• Obtain quotations and compare prices to ensure value for money.
• Monitor inventory levels and coordinate purchases to avoid stock shortages.
• Track orders and ensure timely delivery of goods and services.
• Maintain accurate procurement records and supplier databases.
• Ensure procurement activities comply with company policies and procedures.
• Resolve supplier issues related to quality, pricing, or delivery.
• Work closely with other departments to understand procurement needs and requirements.

Requirements

• OND, HND, or Bachelor's Degree in Procurement, Business Administration, Supply Chain Management, or a related field.
• Previous experience in procurement, purchasing, or supply chain is an advantage.
• Strong negotiation and communication skills.
• Good analytical and problem-solving abilities.
• Proficiency in Microsoft Office, particularly Excel.
• High level of integrity, attention to detail, and organizational skills.
• Ability to manage multiple tasks and meet deadlines.

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Requirements

• Minimum of an OND, HND, or Bachelor's degree in Electrical/Electronic Engineering, Computer Engineering, Telecommunications, Information Technology, Computer Science, Physics, or a related technical field.
• No prior experience is required.
• Candidates with 0–1 year of experience are also encouraged to apply.
• Strong interest in fibre optics and telecommunications.
• Willingness to learn and work in field operations.
• Good communication and teamwork skills.
• Ability to follow instructions and solve problems.
• Physically fit and willing to work outdoors when required.

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Responsibilities

• Assist in the recruitment process, including posting job vacancies, screening applications, scheduling interviews, and communicating with candidates.
• Coordinate onboarding activities for new employees, including documentation, orientation, and induction.
• Maintain accurate and up-to-date employee records in both physical and digital formats.
• Prepare employment letters, confirmation letters, probation letters, and other HR-related documentation.
• Monitor employee attendance, leave records, and other HR databases.
• Assist in payroll preparation by compiling attendance, leave, and other payroll-related information.
• Support the administration of statutory benefits, including pension, PAYE, NHF, NSITF, and other regulatory requirements.
• Assist in implementing performance management processes, including probation and annual appraisals.
• Coordinate employee training, learning, and development activities.
• Support employee engagement initiatives, staff welfare programs, and team-building activities.
• Respond to employee inquiries regarding HR policies, benefits, and procedures.
• Assist in handling disciplinary processes and employee grievance matters in line with company policies.
• Ensure HR documentation complies with company policies and Nigerian labour laws.
• Maintain confidentiality of employee information and HR records.
• Generate periodic HR reports, including recruitment, headcount, attendance, and turnover reports.
• Support exit management activities, including resignation processing, exit interviews, and clearance procedures.
• Coordinate confirmation and probation review processes.
• Liaise with department heads to support workforce planning and staffing needs.
• Ensure compliance with organizational policies and HR best practices.
• Perform any other HR and administrative duties assigned by the HR Manager.

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Responsibilities

• Assist in drafting, reviewing, and proofreading contracts, agreements, and other legal documents.
• Maintain and organize legal files, contracts, licenses, permits, and corporate records.
• Conduct legal research on laws, regulations, and industry developments relevant to the company's operations.
• Assist in ensuring compliance with applicable laws, regulations, and internal policies.
• Support the preparation and filing of statutory and regulatory documents.
• Monitor contract renewal dates and ensure timely renewals of agreements and licenses.
• Assist in reviewing vendor, customer, employment, and service agreements.
• Prepare legal correspondence, notices, reports, and memoranda.
• Support the handling of legal disputes, complaints, and claims under the supervision of senior legal personnel.
• Liaise with external solicitors, regulatory agencies, and government institutions when required.
• Assist in maintaining records of litigation, legal matters, and compliance activities.
• Support the implementation of company policies and ensure legal compliance across departments.
• Assist with intellectual property documentation, confidentiality agreements, and data protection matters.
• Provide legal support to HR on employment-related documentation, disciplinary matters, and policy reviews where required.
• Participate in compliance audits and risk assessments.
• Monitor changes in legislation that may impact the company's operations and report significant updates.
• Ensure confidentiality of all legal and corporate information.
• Perform any other legal or administrative duties assigned by the Legal Manager or Head of Legal.

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Responsibilities

• Develop, implement, and monitor quality assurance and quality control procedures across operational activities.
• Conduct quality inspections of fiber installations, network infrastructure, and customer premises equipment to ensure compliance with company standards.
• Perform routine quality audits on engineering projects, customer installations, and maintenance works.
• Verify that completed installations comply with approved engineering designs, technical specifications, and safety requirements.
• Monitor compliance with Standard Operating Procedures (SOPs), work instructions, and quality management policies.
• Investigate quality issues, identify root causes, and recommend corrective and preventive actions.
• Conduct post-installation quality assessments to ensure service reliability and customer satisfaction.
• Prepare quality inspection reports, audit findings, and recommendations for management.
• Monitor service delivery performance and identify opportunities for process improvement.
• Work closely with Engineering, Projects, GNOC, Customer Support, Sales, and Procurement to improve operational quality.
• Ensure proper documentation and record-keeping of quality inspections, audits, and corrective actions.
• Track recurring faults, installation defects, and customer complaints, and recommend preventive measures.
• Monitor contractor and vendor compliance with company quality standards during project execution.
• Assist in developing and updating quality management policies, procedures, and checklists.
• Conduct quality awareness sessions and support training initiatives for operational teams.
• Ensure compliance with Health, Safety, and Environment (HSE) requirements during inspections and audits.
• Participate in acceptance testing of newly deployed network infrastructure before commissioning.
• Support internal and external quality audits and regulatory inspections.
• Monitor Key Performance Indicators (KPIs) related to quality and prepare periodic performance reports.
• Perform any other quality assurance or operational improvement duties assigned by management.