Fiber Engineer  at Ngcom Network Solutions Ltd

Responsibilities

• Install, terminate, splice, and test fiber optic cables for customer installations and network expansion projects.
• Perform preventive and corrective maintenance on the FTTH and backbone fiber network.
• Conduct fiber optic testing using OTDR, Optical Power Meter, Light Source, Visual Fault Locator (VFL), and other testing equipment.
• Troubleshoot and resolve fiber faults, signal degradation, and network outages within agreed Service Level Agreements (SLAs).
• Install, configure, and maintain Optical Line Terminals (OLTs), Optical Network Terminals (ONTs), splitters, and associated fiber infrastructure.
• Perform customer installations, relocations, upgrades, and service restorations.
• Carry out fiber route surveys and recommend the most efficient installation paths.
• Ensure proper cable routing, labeling, and documentation of all fiber installations.
• Monitor network performance and proactively identify potential issues affecting service quality.
• Perform emergency restoration of damaged fiber cables resulting from cuts or other network incidents.
• Coordinate with the GNOC, Project, Infrastructure, and Customer Support teams to resolve technical issues efficiently.
• Ensure all installations comply with company standards, engineering specifications, and safety regulations.
• Maintain accurate records of installations, maintenance activities, fault resolutions, and network changes.
• Assist in the deployment and commissioning of new fiber infrastructure projects.
• Conduct acceptance testing for newly deployed fiber links and customer connections.