Jobs at Vivid-Tech Solution and Services

Location: Surulere, Lagos

Responsibilities

• Ensure prompt response to customers' requests and inquiries at all times and across all channels
• Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.
• Ensure customer satisfaction and provide professional customer support.
• Escalate customer complaints/inquiries and other observations to relevant personnel as appropriate
• Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage
• Provide first-level technical support services
• Monitor and maintain assigned computer systems
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

Requirements

• HND / B.Sc Degree with 2 - 3 years relevant work experience.

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Location: Surulere, Lagos

Responsibilities

• Proven admin or assistant experience
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills.

Requirements

• HND / B.Sc Degree with 3 - 4 years relevant work experience.