Latest Jobs at Ruff'n'Tumble

Location: Ikeja

Brief

The job exists to provide administrative, strategic, research, operational and executive support services to the office of the Managing Director.

Job Description

• Manage and maintain the MD’s Itinerary
• Conduct weekly diary meetings with the MD to discuss upcoming engagements, invitations and other requests.
• Schedule on behalf of the MD meetings between him and his direct reports
• Prepare and arrange the MD travel and accommodation requirements
• Filter emails, general information, queries, correspondence, phone calls and invitations to the MD by redirecting or taking forward such contact as appropriate.
• Ensure the MD is fully briefed on, or prepared for any engagements he is involved in.
• Maintain an accurate record of papers and electronic correspondence on behalf of the MD.
• Provide an effective documentation system using best practice model; and maintain data base for valuable business contacts.
• Prepare professional presentation slides and documents and delivers papers for MD.
• Conduct research and present findings to the MD.
• Prepare reports

Qualifications / Requirements

• Bachelor's Degree or HND in Business Administration, Secretarial study or any other related field.
• A minimum of 3-5 years PA / secretarial experience
• A recognized professional qualification and knowledge of Fashion Industry will be an added advantage.
• High proficiency in the use MS Office, Advanced Excel and PowerPoint)
• Excellent communication skills both verbal and written
• High confidentiality, integrity and Accountability
• Highly professional and well presented

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Location: Ikeja

RESPONSIBILITIES/ DELIVERABLES/OUTCOME

• Weekly Health Check Call
• Trendsetters Engagement via Calls, Emails, SMS
• Inactive Customers Engagement
• Prospective Customers Engagement
• Customer Database Management
• Customer Satisfaction Telephone Survey & Feedback Reporting
• Store support and attend to store enquiries
• Confirmation of store credit usage
• Telemarketing - Communication of ongoing offers/promotions
• Telesales – Conversion to Sales through telephone engagement
• Customer Enquiries Management
• Engaging on Loyalty Program.