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  • Posted: Oct 23, 2024
    Deadline: Not specified
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  • Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
    Read more about this company

     

    Engineering Manager - Customer Success

    Description

    • Engineering at Moniepoint is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some cool tools that excite infrastructure engineers - Kubernetes, docker, etc. 
    • We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience. 
    • If this excites you, it excites us too and we would love to have you.

    About the Role

    • As an Engineering Manager, you will be the driving force behind the successful delivery and execution of projects within your teams.
    • You will manage end-to-end technical planning, ensuring that product requirements are translated into actionable tasks, while orchestrating collaboration between various stakeholders including engineers, product managers, QA, and UX.
    • This role requires a deep understanding of software design and development, as well as the ability to plan, execute, and deliver product features in a timely and predictable manner.
    • You will also be responsible for maintaining high technical standards, managing team bandwidth, and ensuring project milestones are met with efficiency and accuracy.

    Responsibilities
    What you’ll get to do:

    • Own delivery and execution across cross-functional teams within the product area. Evaluate business and product requirements for feasibility and ensure they align with the existing product architecture, translating them into EPICs and technical stories. Work closely with Product Managers, UX Designers, and Engineers to refine and groom tasks.
    • Plan and organize sprints with clearly defined goals, using project planning tools to establish timelines, and delivery milestones, and identify task dependencies early. Foster engineering processes that promote seamless collaboration and teamwork.
    • Track team velocity to ensure resources are effectively allocated, balancing bandwidth with task demands. Coordinate alignment and manage dependencies across multiple stakeholders to prevent bottlenecks and ensure smooth execution.
    • Contribute to critical projects by ensuring appropriate design patterns and coding techniques are applied. Remain hands-on, participating in code reviews to uphold high-quality standards.
    • Ensure monitoring and observability are in place for all owned services, meeting defined SLIs/SLOs. Partner with Product Managers to track and publish post-deployment product metrics, ensuring transparency with key stakeholders.
    • Participates in the screening of engineers for hire.

    Requirements
    To succeed in this role, we think you should have:

    • Must have 8 - 10 years of experience as a Software Developer, Software Engineer, or similar role.
    • B.Sc / BA Degree in Computer Science, Engineering, or a related field
    • Strong understanding of agile methodologies, sprint planning, and backlog management.
    • Expertise in breaking down complex product requirements into structured EPICs, Stories, and Tasks.
    • Solid experience with backend technologies. Experience with frontend is a plus.
    • Knowledge of project planning tools for visualizing and tracking delivery timelines.
    • Familiarity with engineering metrics and monitoring tools to assess team performance and product health.
    • Capability to debug complex technical issues during incidents to identify solutions and run blameless RCA sessions. 
    • Understanding of deployment pipelines, continuous integration (CI), continuous deployment (CD), and their corresponding metrics.
    • Ability to drive alignment across diverse technical and non-technical stakeholders.
    • Exceptional ability to manage dependencies, mitigate risks, and communicate clearly with stakeholders.
    • Proven track record of improving team velocity and fostering efficient delivery.

    Generic Skills:

    • Problem-solving: Ability to assess complex problems, find solutions, and make sound decisions.
    • Communication: Strong written and verbal communication skills, including technical documentation and stakeholder reporting.
    • Adaptability: Able to thrive in a fast-paced, changing environment, adjusting strategies as needed.
    • Attention to Detail: Meticulous in documenting technical requirements and ensuring all aspects of a project are accounted for.

    Supervisory skills:

    • Team Management: Experience in managing and mentoring engineers, ensuring team growth and performance.
    • Resource Allocation: Ability to assess bandwidth and manage resource distribution to optimize team performance.
    • Feedback: Conduct regular performance reviews, providing constructive feedback and fostering a growth-oriented environment.
    • Stakeholder Management: Lead project status reviews, manage expectations, and ensure smooth communication between teams and leadership.

    What We Can Offer You

    • Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave plus other benefits.

    go to method of application »

    Head of Credit Risk Management

    About the Role

    • As Director of IT Audit, you will be at the forefront of shaping and driving the strategic vision for IT audits across our Nigerian banking entity.
    • You will lead efforts to ensure the integrity, security, and efficiency of our information systems and platforms.
    • By setting and enforcing high standards, you’ll safeguard the digital backbone of one of Nigeria’s most innovative financial institutions, ensuring compliance with global best practices while fostering operational excellence across the group. Join us to lead transformative audit initiatives in a dynamic and fast-evolving financial landscape.

    Responsibilities

    • Develop an annual IT Audit Plan that will specify the audit work to be conducted across the enterprise infrastructure.
    • The scope and frequency of the audits will depend on the risk and impact of potential deficiencies in the IT related processes and systems.
    • The risks can be related to traditional financial impacts, but also to issues which could violate certain regulatory requirements.
    • Lead annual and/or ongoing evaluations of IT infrastructure and establish control and audit procedures to identify areas of risks and non-compliance.
    • Coordinate all IT Audit works, evaluate audit results and recommend improvements in current risk management controls, system implementation, and upgrade processes.
    • Review audit reports and supporting work papers to ensure that reports are well written, and findings, conclusions and recommendations are properly supported, prior to formal release to and follow-up actions with relevant stakeholders.
    • Establish and facilitate the achievement of all performance indicators in the annual goals of Internal Audit Division.
    • Develop competency and capacity of IT Audit Associates and Manager(s) with trainings and coaching that reflect IT Auditing best practices.
    • Supervise and evaluate the performance of IT Audit Associates and Manager(s).
    • Collaborate with other Divisional Directors within Internal Audit to ensure that activities of Internal Audit are effectively and efficiently coordinated.
    • Represent Internal Audit at meetings with other business divisions in Moniepoint Group and external stakeholders.
    • Perform other job (ad hoc) related duties assigned by the Chief Audit Officer.

    Educational Qualification & Experience

    • The successful candidates should possess a Master's degree in any of the following: Computer Information Systems, Information Technology, Cybersecurity, Information, or any business related discipline.
    • At least one of the following professional certifications: CISA, CISSP, CISM, CGEIT, CRISC, ISO/IEC
      27001 & ISO 22301 - Lead Auditors.
    • Minimum of 10 years of progressive leadership experience, including 5+ years of integrated Financial/IT Auditing experience.
    • Experienced with Alpine Linux Operating Systems, Cloudfare security and Cloud SQL.
    • Demonstrate strong data analytics capabilities, including SQL database scripting, visualization
      methods, techniques, and tools (e.g., Power BI, Alterxy, Tableau, etc.).

    Required Knowledge & Skills:

    • Knowledge of IT security and infrastructure
    • Risk Assessment
    • Analytical Skills
    • Written and verbal communication
    • Interpersonal Skills
    • Self-educating Capacity

    What We Can Offer You

    • Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
    • Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
    • Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

    Method of Application

    Use the link(s) below to apply on company website.

     

    What to expect in the hiring process

    • A preliminary phone call with the recruiter
    • A take-home coding exercise.
    • A technical panel interview session with the Engineering Team (Software Design & Technical Discussion).
    • A technical panel interview session with the Engineering Team (Project Planning, execution and Product thinking).
    • Cultural Fit Interview with the Business and Functional Lead

    Note: Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

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Average Salary at Moniepoint Inc.
₦ 142K from 9 employees
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