Jobs at Elvaridah

Role Description

• This is a contract role for a Digital Marketer and Graphics Manager at Elvaridah located in Lekki.
• The role involves day-to-day tasks such as social media marketing, lead generation, marketing, web analytics, and digital marketing. The role is on-site.

Qualifications

• Social Media Marketing and Lead Generation skills
• Marketing and Digital Marketing skills
• Web Analytics expertise
• Proficiency in graphic design and visual communication
• Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Bachelor's degree in Marketing, Digital Communications, Graphic Design, or related field

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Key Responsibilities:

• Make beds, replace linens and towels, and ensure rooms are stocked with washcloths, hand towels, and toilet supplies.
• Clean rooms thoroughly from top to bottom, including the bathroom, storage areas, and wardrobes.
• Check and replenish cleaning supplies such as trash bags, snacks, and bar fridge items; maintain housekeeping inventory and supplies.
• Report any breakages, damages, or safety issues to the maintenance team for timely resolution.

Requirements and Skills:

• Previous experience in housekeeping or a similar role is preferred.
• Strong attention to detail and ability to work efficiently.
• Ability to maintain cleanliness and hygiene standards in rooms and public areas.
• Good physical stamina to perform cleaning tasks and move supplies.
• Excellent time management skills.
• Professional appearance and demeanor.

Preferred Qualifications:

• Knowledge of cleaning products, equipment, and safety standards.
• Ability to work independently and as part of a team.

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Job Summary:

• We are seeking a dynamic and experienced Store Manager to oversee the day-to-day operations of our Fabric store. The ideal candidate will be responsible for a wide range of duties including staff supervision, inventory management, customer relations, order monitoring, and financial oversight. The Store Manager will report directly to the store owner and play a key role in ensuring the store's success and profitability.

ROLES AND RESPONSIBILITIES

Constantly Updating the CEO on Everything

• Provide regular updates to the store owner on all aspects of store operations, including sales performance, staff productivity, inventory status, and customer feedback.
• Communicate any significant issues or concerns promptly and collaborate with the store owner to address them effectively.

Supervise Staff

• Oversee all staff members, including sales associates and support staff if any.
• Manage staff attendance, working hours, and scheduling to ensure adequate coverage during operating hours.
• Provide training, guidance, and performance feedback to staff to enhance productivity and customer service skills.

Inventory Management

• Maintain accurate inventory records and monitor stock levels to prevent shortages or excess inventory.
• Coordinate with suppliers to ensure timely replenishment of stock.
• Conduct regular inventory audits to identify discrepancies and implement corrective measures.

Customer Relations

• Cultivate positive relationships with customers by providing exceptional service and addressing inquiries, complaints, or feedback promptly.
• Implement strategies to enhance customer satisfaction, loyalty, and retention.

Order Monitoring and Tracking

• Receive and process customer orders promptly and accurately.
• Monitor order status and track shipments to ensure on-time delivery.
• Address any issues or delays in order fulfillment proactively to minimize customer dissatisfaction.

Supervision of WhatsApp Conversations

• Monitor and respond to WhatsApp messages from customers in a timely and professional manner.
• Provide assistance, information, or resolutions to customer inquiries or concerns through the provided WhatsApp communication channel.

Monitor Deliveries

• Coordinate with logistics partners to schedule and track deliveries to the store and clients.
• Inspect incoming deliveries for accuracy and quality, and handle any discrepancies or damages accordingly.
• Ensure proper storage and handling of delivered items to maintain their integrity and quality.

Liaising with Accounting Team

• Collaborate with the accounting department to ensure accurate financial record-keeping and reporting.
• Provide necessary documentation and information for bookkeeping and expense tracking.

Closing out Monthly Transactions

• Compile and review all financial transactions, including sales, expenses, and payments, at the end of each month.
• Prepare and submit comprehensive monthly financial reports to the store owner for review and analysis.
• Identify areas for cost-saving measures and revenue enhancement opportunities based on financial data analysis.

Collating Expenses

• Record and categorize all store expenses, including payroll, utilities, supplies, and maintenance costs.
• Analyze expense data to identify trends, deviations from budget, and areas for cost optimization.
• Work with the accounting team to ensure accurate expense tracking and reporting in accordance with company policies and procedures.

QUALIFICATIONS AND SKILLS

• Accounting Degree/Business management. HND/OND or UNI Degree
• Proven experience in retail management, with a track record of success in driving sales and profitability.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.

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Key Responsibilities:

• Prepare balance sheets and audit statements to ensure accurate financial reporting.
• Prepare all financial documents, ensuring they are complete and compliant with regulations.
• Maintain a systematic check of the company’s financial transactions and pending items to improve organizational efficiency.
• Evaluate financial documents for accuracy, ensuring compliance with federal regulations and company policies.
• Monitor processes and financial regulations, ensuring compliance with the company's financial policies and procedures.

Requirements and Skills:

• Proven experience as an auditor or in a similar financial auditing role.
• Strong understanding of auditing standards, financial statements, and regulatory compliance.
• Excellent attention to detail and analytical skills.
• Proficiency in accounting software and Microsoft Excel.
• Knowledge of federal financial regulations and compliance standards.
• Strong organizational, communication, and time management skills.
• Bachelor's degree in Accounting, Finance, or a related field.

Preferred Qualifications:

• Professional certification (e.g., ACA, ACCA, or CPA) is a plus.
• Experience with internal audits and financial analysis.
• Ability to work independently and as part of a team.

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Job Summary:

• We are seeking a highly organized and proactive Fashion Business Manager to independently oversee the operations of our upscale fashion clothing store in Ikoyi, Lagos. This role is ideal for someone who is hands-on and capable of managing all aspects of the store’s day-to-day activities, including inventory control, customer service, and business management, without the need for supervision. The successful candidate will be responsible for ensuring smooth store operations and providing exceptional customer service, while maintaining high standards of store presentation.

Key Responsibilities:

Store Management:

• Independently manage all aspects of the store's daily operations, ensuring the store remains well-organized, clean, and visually appealing to customers.

 Inventory Management:

• Perform regular inventory checks, track stock levels, and handle restocking. Manage and maintain accurate records of inventory, placing orders as needed to ensure merchandise is available.

Customer Service:

• Provide top-notch customer service by greeting customers, assisting with product selection, answering questions, and addressing any concerns. Ensure a welcoming shopping experience for all customers.

Business Management:

• Oversee the store’s sales performance, analyze trends, and adjust strategies to ensure consistent sales and profitability. Manage cash flow, daily sales reporting, and other administrative tasks to track store performance.

Sales and Marketing Support:

• Assist in promoting sales through in-store promotions, advertising, and merchandising efforts to attract customers and drive revenue.

Administrative Duties:

• Take responsibility for all administrative tasks, including opening and closing the store, cash handling, daily reporting, and ensuring all financial transactions are accurate and logged properly.

Qualifications and Skills:

• Proven experience in retail management, particularly in fashion, with the ability to work independently.
• Strong understanding of inventory management and business operations.
• Excellent customer service skills, with a friendly, approachable demeanor and a passion for delivering an exceptional shopping experience.
• Ability to work without supervision and take full ownership of store operations.
• Strong organizational skills, attention to detail, and the ability to multitask effectively.
• Proficient in Microsoft Office and basic point-of-sale (POS) systems.
• A strong sense of fashion and an understanding of current trends.

Requirement:

• Minimum of 3 years of experience in a retail management role, preferably in fashion.
• Strong communication and interpersonal skills.
• High level of self-motivation and the ability to independently manage all aspects of store operations.
• A flexible, adaptable attitude to meet changing customer needs and business requirements.

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Key Responsibilities:

• Escort guests to their rooms upon arrival and assist with luggage.
• Show guests around their rooms and explain how to use equipment such as TV controls, shower controls, etc.
• Provide information about hotel facilities, including the restaurant, gym, and other amenities.
• Assist with parking guests' cars and arranging taxis as needed.
• Run errands for guests, including taking and picking up dry cleaning or other requests.
• Deliver messages to guests and ensure they are informed about important updates.

Requirements and Skills:

• Previous experience in a customer service or hospitality role is a plus.
• Excellent communication and interpersonal skills.
• Ability to assist guests promptly and efficiently with a friendly attitude.
• Strong organizational skills and attention to detail.
• Ability to handle physical tasks, including carrying luggage and running errands.
• Professional demeanor and appearance.
• Ability to work in a fast-paced environment and manage multiple tasks.

Preferred Qualifications:

• Knowledge of hotel services and amenities.
• Basic understanding of guest requests and hotel operations.

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Key Responsibilities:

• Provide excellent guest service and deliver food and beverage service in line with brand standards.
• Manage daily cutlery stock, ensuring availability and proper maintenance.
• Ensure sufficient plates, cutlery, and glasses are prepared and ready for breakfast and dinner service.
• Provide attentive and efficient wait service to ensure guest satisfaction.
• Take customer orders and serve food and beverages promptly, ensuring quality and accuracy.

Requirements and Skills:

• Previous experience as a waiter or in a customer service role is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle food and beverage orders accurately and efficiently.
• Ability to work in a fast-paced, customer-focused environment.
• Professional appearance and demeanor.

Preferred Qualifications:

• Knowledge of food and beverage menus.
• Ability to handle customer inquiries and resolve issues promptly.
• Understanding of food safety standards.