Job Vacancies at Eden Care and Resourcing Limited

Location: Lekki Phase1, Lagos

JOB BRIEF

We are looking to hire a data entry analyst to process information in our database systems to provide guidance in making sound decisions regarding our business goals.

RESPONSIBILITIES

• Use automated tools to extract data from primary and secondary sources.
• Develop and maintain databases and data systems- reorganizing data in a readable format
• Reviewing reports and performance indicators to identify and rectify code problems.
• Generate reports, store completed work in designed locations and perform backup operations.
• Prepare and vet source data for computer entry.
• Filter data by reviewing reports and performance indicators to identify and correct code problems
• Comply with data integrity and security policies.
• Utilize statistical tools to process and interpret patterns and trends in complex data sets relevant for sound business decision making.
• Utilize knowledge of essential business functions to assess and compare business performance over periods of time.
• Analyze local, national and global trends impactful to the company and industry.
• Preparation of data reports.

REQUIREMENTS AND SKILLS

• Strong mathematical skills for data processing.
• Proficiency in statistics and statistical packages like Excel, SPSS, SAS
• Technical proficiency in data models and database development and management.
• Ability to perform repetitive tasks with high degree of accuracy.
• Proficiency in utilizing data processing platforms and data visualization software
• Excellent typing speed and accuracy.
• Excellent knowledge of correct spelling, grammar and punctuation.
• Attention to detail.
• Confidentiality.
• Proven work experience in data analysis.
• Organizational and problem solving skills.

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Location: Lekki Phase 1, Lagos

Job Brief

• We are looking to hire a results-driven field sales agent with excellent interpersonal skills to actively seek out and engage customers and prospects.

Responsibilities

• Meet personal and team sales targets.
• Research accounts and generates or follow through sales leads.
• Report and provide feedback to management.
• Maintain and expand client databases within your assigned territory.

Requirements and Skills

• Minimum of OND
• At least 1 years of work experience.
• High level of communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Excellent interpersonal skills.
• Ability to work well under pressure.
• Self-motivated and driven.
• Tech-savvy

Work Conditions:

• Proximity to Lekki/Island is needed.
• Working Days: Monday-Friday.
• Working hours: 9am-5pm.

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Location: Lekki Phase1, Lagos

Job Brief

• We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks.

Responsibilities

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Laisse with executive and senior administrative assistants to handle requests and queries from senior managers.

Skills and Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 2 years experience.
• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment like printers.
• Proficiency in MS Office (MS Excel and Google Suite).
• Excellent time management skills and the ability to prioritize work.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi task.

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Location: Lekki Phase 1, Lagos

Responsibilities

• Gather product feedback and communicate to relevant stakeholders.
• Check-in on staff members onboarding journey to identify blockages to approve the member.
• Approach issues staff members face with a perception of eliminating such issues in the corresponding channel.
• Laisse with respective teams and affiliates to ensure all member’ requests and complaints are managed through an effective resolution process.
• Ensure staff members are enabled to sign up process.
• Attend to all staff members without prejudice or discrimination.
• Handle all chats and calls punctually in a courteous and professional manner. 
• Make a minimum of 100 calls per day.
• Respond to members via channel assigned to you.

Requirements and Skills

• Candidates should possess a Bachelor's Degree
• Minimum of 2 years work experience in a fast-paced environment in the Sales and business development area (Preferably banking or fintech)
• Excellent written and verbal skills.
• Fluency in English and other Nigerian languages.
• Empathetic and curious attitude.
• Willingness to work weekends, occasional holidays and outside of standard 9-5 business hours.
• Experience in Customer service, telemarketing and Customer experience.
• Ability to utilize personal creativity and personal initiative to solve problem.
• Ability to meet deadlines.
• Keen attention to detail.
• Strict confidentiality.

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Location: Lekki Phase 1, Lagos

Job Brief

• We are looking to hire an eloquent and intelligent telesales representative to be responsible for generating sales for our organization.

Responsibilities

• Reach out to staff members to inform them about a product or service.
• Answer questions about products or the company.
• Excellent customer service
• Keep up to date on all product knowledge and information.
• Pursue promising leads with ethical persuasion and persistence.
• Handle tactfully customers grievances.
• Understand customers’ needs and meet a sales quota.
• Respond to staff members via channels assigned to you.

Requirements and Skills

• OND
• Minimum of 2 years work experience in telesales or customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Excellent written and communication skills.
• Ability to use personal creativity and initiative to solve problems.
• Fluency in English and other Nigerian languages.
• Willingness to work weekends, occasional holidays and outside of standard 9-5 business hours.
• Ability to handle rejections.
• Team player with a friendly and patient personality.
• Good knowledge of CRM software and telephone systems.
• Ability to successfully manage stressful conditions.
• Willingness to learn about products and services specifications and benefits.

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Location: Lekki Phase 1, Lagos

Job Brief

• We are looking to hire an efficient Office Manager to organize and coordinate administrative duties and office procedures.

Responsibilities

• Organize office layout and maintain the office condition.
• Organize and oversee office operations and procedures.
• Purchase office supplies, equipment, stationeries and maintain proper stock levels.
• Manage contract and price negotiations with office vendors, service providers and office lease.
• Assist in the onboarding process for new hires.
• Address employees’ queries regarding office management issues.
• Laisse with facility management vendors.
• Assist in planning of in-house or off-site activities.
• Meet company expectations for excellent service to both customers and staff.
• Coordinate appointments and meetings including management of staff schedules.
• Coordinate domestic and international travel.
• Book transport and accommodation for customers and staff.
• Maintain a friendly professional tone at all times.

Requirements

• B.Sc in any Management field
• Minimum of 2 years experience
• Knowledge of Office Administrator responsibilities, systems and procedures.
• Proficiency in MS Excel and MS Outlook.
• Excellent time management skills.
• Ability to multitask and prioritize work.
• Excellent written in and verbal communication skills.
• Trustworthiness and Reliability.
• Creativity, Adaptability and Innovative.
• Team player with friendly and patient personality.
• Ability to use initiative
• Team player.