Job Vacancies at Ascentech Services Limited

Job Summary

• Our client is looking to recruit an experienced Customer Operations Officer to join its team of professionals to help enhance Customer Experience, develop best class products and revenue generation.

Job Description

• Ensuring superb customer experience and professional customer support.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Ensuring timely dispatch of E-advice to customers after payment of dividend.
• Timely closure of shareholders and client request
• Ensure timely capturing of shareholders’ Bank details
• Compile reports on overall customer satisfaction
• Recommend potential products or services to management by collecting customer information for analyzing customer needs.
• Implementing business strategies, plans, and Procedures
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints from the company’s customer experience centre
• Support the business goal setting and drive implementation of corporate objectives
• Receive all incoming requests on unclaimed dividends through CRM.

Requirements

• Minimum of Bachelor's Degree in Business Management, Strategic Management, Project Management, Operations Management or a related field.
• Previous experience in operations management, especially in the banking sector.
• The candidate should be able to process invalid report from NIBSS
• Ability to liaison with bank service champion to rectify EDMMS issues
• Excellent communication and leadership abilities.
• The capacity to encourage efficiency to realize company goals and profits.

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Job Responsibilities

• Demonstrate and provide information on promoted products/services.
• Create a positive image and lead consumers to use it.
• Distribute product samples, brochures, flyers, etc. to source new sales opportunities.
• Identify interest and understand customer needs and requirements.
• Set up booths or promotional stands and stock products.
• Report on demonstration-related information interest level, questions asked a number of samples/flyers distributed, etc.

Requirements

• Minimum of SSCE and OND holders.
• 1 - 2 years of proven working experience
• Ability to understand customer needs and handle different types of personalities Strong listening, communication, presentation and social skills.

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Responsibilities

• Prepare and examine financial records
• Ensure records are accurate.
• Reconciling the company’s bank statements and bookkeeping ledgers
• Completing analysis of the employee expenditures
• Managing income and expenditure accounts
• Generating the company’s financial reports using income and expenditure data
• Keeping a check on the company’s finances based on financial status
• Filing and fulfilling financial obligations
• Initiating and managing financial and accounting software used by the company
• Keep stock and records of products

Requirements

• HND / B.Sc in Accounting
• Minimum of a year experience
• Good communication skills
• Strong attention to detail and good analytical skills

Remuneration
N60,000 Monthly.

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Job Description

• Deliver an efficient and effective property management service for the Organization’s property portfolio including new lettings, rent reviews, lease renewals, service charge management, valuations and general estates management issues with the aim of creating value, maximizing growth or improving the business performance of the organization and its clients.

Job Responsibilities

• Facility/property management
• Marketing company properties for sale and letting
• Business development through upgrading of portfolio
• Liaising between the company and vendors
• Prepare documents such as representation contracts, purchase agreements closing statements, deeds and leases.
• Build a network of agents and co-ordinate and develop a robust relationship with them for company by organizing quarterly meetings with them
• Protects the company's value by keeping information confidential.

Job Requirements

• HND / B.Sc in Estate Management or related field
• Minimum of 1 year experience in a similar position/managing a property
• Knowledge of Lagos Terrain Properties
• Active On Social Media
• Good communication skills and pay attention to details.

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Job Brief

• We are looking to hire a fresh law graduate with brilliant customer service and analytical skills. Lawyers are expected to display sound judgment and decision-making with outstanding problem-solving and communication skills.

Responsibilities

• Monitor legal risk in documentation and serve as a guidance to the marketing team.
• Interpret laws, give legal advice, rulings and regulations.
• Conduct legal research and gather evidence.
• Ensure that appropriate approvals are in place before documents are executed.
• Offer legal representation at arbitration or mediation hearings.

Requirements

• Fresh Graduate with a Law Degree
• 0 - 1 year of work experience.
• Experience in drafting, negotiating and reviewing legal documents.
• Analytical thinker with strong customer service, marketing and skills.
• Excellent interpersonal, communication and public speaking skills.
• Ability to work under pressure.
• Ability to work independently and as part of a team.