Jobs at Grace Moni Limited

Key Responsibilities

• Handle customer inquiries via phone, email, and in person.
• Manage travel bookings, reservations, and ticketing.
• Provide accurate information on travel packages, visa processes, and company services.
• Maintain client records, reports, and proper documentation.
• Support day-to-day administrative tasks within the office.
• Resolve complaints professionally and ensure customer satisfaction.
• Assist management in coordinating travel-related activities and operations.

Requirements

• Minimum of OND/HND/B.Sc. in Business Administration, Tourism, or related field.
• Previous experience in Customer Service or Administrative roles is an advantage.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Passion for the travel and tourism industry.

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Details

• As Alphaa.africa expand their operations, they are seeking a passionate and results-driven Business Development Officer to join their team.

Key Responsibilities

• Identify and pursue new business opportunities to grow the company’s client base.
• Develop and maintain strong relationships with clients, partners, and stakeholders.
• Promote the company’s travel and tour services through networking, presentations, and client engagement.
• Research and analyze market trends to develop effective sales and marketing strategies.
• Work closely with the marketing team to execute promotional campaigns.
• Meet and exceed set sales and revenue targets.
• Prepare proposals, presentations, and contracts for prospective clients.
• Provide excellent customer service and follow up on client inquiries.