Current Openings at PalmPay

As a Loan Verification Officer, you will:

• Conduct high-quality offline merchant verification visits across assigned LGAs.
• Validate the authenticity, capacity, and operational integrity of merchants requesting loans.
• Ensure accurate documentation, geo-tagged evidence, and risk assessments to support credit decisions.
• Monitor post-disbursement merchants to confirm loan utilization and repayment readiness, reducing early-stage defaults.

Key Responsibilities

Field Verification & Business Validation

• Conduct in-person merchant verification visits across designated LGAs.
• Confirm physical store presence, business category, operational capacity, staff activity, inventory levels, and trading patterns.
• Validate merchant identity and operations through live observations and structured interviews.

Document Collection & Evidence Capture

• Collect and upload required documents for verification.
• Ensure all information submitted is accurate, complete, and compliant with internal/CBN standards.

Merchant Engagement & Loan Assessment

• Engage merchants to understand business model, cashflow, loan purpose, and capacity.
• Confirm alignment between the requested loan amount and the merchant’s operational reality.
• Educate merchants on disbursement conditions, repayment expectations, and responsibilities.

Risk Identification & Reporting

• Prepare clear, timely, and factual verification reports for the Credit Team.
• Flag high-risk cases and recommend follow-up actions or additional checks where needed.

Post-Disbursement Monitoring

• Revisit merchants who have drawn down loans to:
• Confirm actual utilization of funds ○ Assess repayment readiness and early risk signals
• Identify red flags such as weak sales, reduced inventory, operational decline, or evasive behavior
• Submit revisit reports within required timelines to strengthen early-warning systems.

Your Profile Experience:

• 1–2 years as a Field Loan Officer, Verification Officer, Merchant Onboarding Officer, or similar role in a fintech, microfinance, or digital lender. Education: OND/HND/Bachelor’s degree in Business, Finance, Accounting, Economics, or related field. Technical Skills: Familiarity with mobile verification tools, geo-tagging, documentation standards, and simple reporting dashboards.

Core Competencies:

• Strong attention to detail
• Excellent observational and communication skills
• High integrity and sound judgment
• Risk-aware mindset with knowledge of lending and MSME dynamics Work Style:
• Comfortable with extensive field travel
• Self-driven and accountable
• Thrives in fast-moving, execution-heavy roles

go to method of application »

• The Dealer Manager will manage and grow the dealer network within an assigned territory.
• Ensure dealer performance aligns with company sales targets, brand standards, and customer service expectations.

Key Responsibilities:

• Identify, recruit, and onboard new dealers.
• Monitor dealer performance against sales targets and KPIs.
• Develop and implement dealer sales strategies to drive product penetration.
• Train and support dealers on product knowledge, pricing, and promotional activities.
• Conduct regular market visits to assess dealer operations, branding, and compliance.
• Resolve dealer-related issues promptly to maintain strong business relationships.
• Analyze sales data to identify growth opportunities and areas of concern.
• Prepare and submit periodic reports on dealer performance, market trends, and competitor activities.
• Enforce adherence to company policies, pricing structures, and ethical standards.

Key Performance Indicators (KPIs):

• Dealer recruitment and retention rate
• Sales target achievement by dealers
• Qualifications and Experience:
• Strong negotiation and relationship management skills
• Good knowledge of distribution networks and dealer operations
• Proficiency in MS Office tools 

Skills:

• Sales planning and forecasting
• Communication and interpersonal skills
• Problem-solving ability
• Market analysis and reporting
• Team coordination

Work Environment:

• Field and office-based activities

go to method of application »

• The Dealer Manager will manage and grow the dealer network within an assigned territory.
• Ensure dealer performance aligns with company sales targets, brand standards, and customer service expectations.

Key Responsibilities:

• Identify, recruit, and onboard new dealers.
• Monitor dealer performance against sales targets and KPIs.
• Develop and implement dealer sales strategies to drive product penetration.
• Train and support dealers on product knowledge, pricing, and promotional activities.
• Conduct regular market visits to assess dealer operations, branding, and compliance.
• Resolve dealer-related issues promptly to maintain strong business relationships.
• Analyze sales data to identify growth opportunities and areas of concern.
• Prepare and submit periodic reports on dealer performance, market trends, and competitor activities.
• Enforce adherence to company policies, pricing structures, and ethical standards.

Key Performance Indicators (KPIs):

• Dealer recruitment and retention rate
• Sales target achievement by dealers
• Qualifications and Experience:
• Strong negotiation and relationship management skills
• Good knowledge of distribution networks and dealer operations
• Proficiency in MS Office tools 

Skills:

• Sales planning and forecasting
• Communication and interpersonal skills
• Problem-solving ability
• Market analysis and reporting
• Team coordination

Work Environment:

• Field and office-based activities

go to method of application »

• The Dealer Manager will manage and grow the dealer network within an assigned territory.
• Ensure dealer performance aligns with company sales targets, brand standards, and customer service expectations.

Key Responsibilities:

• Identify, recruit, and onboard new dealers.
• Monitor dealer performance against sales targets and KPIs.
• Develop and implement dealer sales strategies to drive product penetration.
• Train and support dealers on product knowledge, pricing, and promotional activities.
• Conduct regular market visits to assess dealer operations, branding, and compliance.
• Resolve dealer-related issues promptly to maintain strong business relationships.
• Analyze sales data to identify growth opportunities and areas of concern.
• Prepare and submit periodic reports on dealer performance, market trends, and competitor activities.
• Enforce adherence to company policies, pricing structures, and ethical standards.

Key Performance Indicators (KPIs):

• Dealer recruitment and retention rate
• Sales target achievement by dealers
• Qualifications and Experience:
• Strong negotiation and relationship management skills
• Good knowledge of distribution networks and dealer operations
• Proficiency in MS Office tools 

Skills:

• Sales planning and forecasting
• Communication and interpersonal skills
• Problem-solving ability
• Market analysis and reporting
• Team coordination

Work Environment:

• Field and office-based activities