Latest Jobs at Reliance HMO

Description

This role is responsible for developing and maintaining Reliance Health’s relationship with corporate clients by ensuring the highest levels of positive customer experience. The role is also responsible for ensuring strong customer retention and the resolution of all client’s administrative issues.

• Act as a primary contact person to key contacts in client companies to ensure their needs are adequately served and resolve any issues they might have
• Assist corporate clients in onboarding and navigating our system and the healthcare system in general
• Anticipate issues and needs of corporate clients and intervene early to ensure they do not occur
• Conceptualize and execute additional initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients
• Ensure retention of corporate clients and the potential expansion of their value by providing additional value-added services
• Regularly obtaining feedback on our services from corporate clients and act on said feedback accordingly

Requirements

Ideal Candidate

Skills Required:

• Must be based in Abuja
• B.Sc./HND degree
• Strong written and spoken communication skills
• Strong analytical thinking skills
• Ability to work in a team and collaborate with various individuals
• Strong interest in developing a career in a client-focused role
• Sales/Customer Success/Client Relations experience are added advantages

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Description

• We are seeking a Senior Talent Acquisition Specialist with a focus on hiring for tech, product, and data science roles in emerging markets.
• The ideal candidate should have a strong recruitment background, be skilled in developing processes, have expertise in assessments, and possess talent analytics skills.
• They should also have experience leading and mentoring teams

Responsibilities:

• Lead full-cycle recruitment process for tech, product, and data science positions in emerging markets, from sourcing to offer acceptance.
• Collaborate with hiring managers to understand their hiring needs and create effective recruitment strategies
• Develop and maintain a strong employer brand to attract top talent.
• Conduct market research on emerging market recruitment trends and best practices.
• Utilize various recruitment channels (social media, job boards, networking events) to source and attract top talent.
• Screen resumes and conduct initial screens to identify potential candidates.
• Manage candidate relationships throughout the recruitment process, ensuring a positive candidate experience.
• Develop and refine recruitment processes to improve efficiency and quality of hire.
• Prepare and present reports on recruitment metrics to stakeholders.

Requirements

• Minimum of 5 years of experience in tech, product, and data science recruitment with experience in emerging markets.
• Strong knowledge of recruitment best practices and emerging market recruitment trends.
• Experience in building exceptional candidate experience and creating effective recruitment strategies.
• Excellent project management skills with a track record of delivering positive outcomes through effective team management.
• Ability to work in a high-growth environment and manage multiple priorities.
• Experience developing and refining recruitment processes.
• Excellent communication and interpersonal skills.
• Experience using recruitment software and social media for recruitment purposes.