Job Openings at iRecharge Tech-Innovations

Role Overview:  

• We’re seeking a dedicated and creative Content Creator (Social Media Manager) to join our team at iRecharge. This individual will focus exclusively on developing visually appealing and engaging content across our social media platforms. With a unique emphasis on image, video, and text content creation, this role allows for creative freedom to explore innovative ideas and formats. Your expertise in content creation will play a key role in maintaining our brand’s quality and consistency, keeping our audience captivated and connected.

Key Responsibilities:  

• Content Development: Create and manage high-quality, engaging content for social media platforms (Instagram, Facebook, LinkedIn, Twitter, etc.), blogs, websites, and email campaigns. 
• Social Media Management: Maintain a consistent brand voice and create compelling posts to grow followers and engagement on social platforms. 
• Visual Content: Design graphics, infographics, and short video clips for use in social media and marketing campaigns. 
• Copywriting: Write clear, compelling copy for a variety of platforms, including blog posts, web pages, product descriptions, email newsletters, and advertisements. 
• SEO Optimization: Ensure all written content is optimized for search engines, using proper keywords, meta descriptions, and internal linking strategies. 
• Collaborate with Teams: Work closely with the marketing, product, and sales teams to ensure content aligns with company goals and messaging. 
• Content Strategy: Assist in planning and executing a comprehensive content strategy that promotes the brand, drives engagement, and increases website traffic. 
• Analytics & Reporting: Track the performance of content and campaigns through analytics tools and provide insights and recommendations for improvement.

Qualifications:  

• Minimum of Bachelor's degree. 
• Proven experience in content creation for social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.). 
• Proficiency in graphic design and video editing tools (e.g., Figma, Adobe Photoshop, Canva, Capcut, Premiere Pro). 
• Strong creative skills and an eye for detail in visual storytelling. 
• Knowledge of current social media trends, tools, and best practices. 
• Excellent written and verbal communication skills.

What We Offer:  

• An opportunity to make a significant impact on our brand’s online presence. 
• A creative and collaborative team environment with room to innovate.

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​​​​​​​Key Responsibilities:

• Serve as the main point of contact for customer interactions on social media, responding to comments, questions, and complaints promptly and professionally.
• Monitor social media channels to identify customer concerns, trends, and opportunities for engagement.
• Plan and host virtual events, Q&A sessions, and other interactive initiatives to keep the community engaged.
• Develop and manage a community content calendar, including scheduling regular updates and announcements.
• Drive strategies to grow the community by attracting new members and retaining existing ones.
• Foster a welcoming and supportive community environment, building strong connections with our audience.
• Work with the Content Creator to address customer feedback, aligning messaging with brand values and campaign objectives.
• Prepare regular reports on community performance and suggest improvements based on data insights.
• Escalate significant issues or trends to relevant departments to improve customer experience and support initiatives.
• Track and report on engagement metrics to assess community satisfaction and guide improvements in response times and interactions.

Qualifications:

• Minimum of Bachelor’s degree.
• Strong communication and interpersonal skills with a customer-first mindset.
• Familiarity with social media platforms, tools, and best practices for community management.
• Ability to handle complaints and difficult situations with empathy, patience, and professionalism.
• Excellent organizational and time management skills to maintain timely responses across platforms. 
• A natural inclination for building positive relationships and fostering community growth.

What We Offer:

• A dynamic and collaborative team environment focused on customer success.
• Opportunities for growth and skill development within a rapidly growing company.
• Competitive salary and benefits package.